Which Wich CEO: 'Old is gold'
Which Wich CEO Jeff Sinelli talks about how the success of Which Wich depends on human interaction. Although he embraces technology to help him run his business, robots won't be replacing his staff anytime soon.
"Old is gold," he said. "Master the spreader; then the spreadsheet. A lot of restaurant executives go right to the spreadsheet and the technology. Where you win the battle in the restaurant industry is right on the front lines."
Topics: Operations Management
The Restaurant Franchising and Innovation Summit brought together 200 restaurant industry execs for networking, learning and giving back to the community.
During the 2017 Fast Casual Executive Summit, execs taught attendees about building a customer retention and loyalty program that drives real revenue.
Sponsored by: Thanx
Wendy Meadley, social media expert, teaches restaurateurs how to vet social influencers and how to inspire them to create content for their brands.
Amanda Cohen, founder of NYC's Dirt Candy, chats with Fast Casual about why she doesn't allow tipping in her restaurant.
Carla Hall shares with FastCasual what she wishes she would have done differently and if she'll give the fast casual business another try.
COO Bo Davis discusses how he uses technology to keep employees engaged.
Sponsored by: Hughes
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Susan Taylor, director of franchise operations at Jamba Juice,
Jeff Bradbury- Hughes interview with Brian Bailey- Ichor
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Melissa Gallagher, Freshii VP of marketing, chats about the variety of marketing techniques that the chain uses to get stand out among its competitors.
About 500 leaders of the fast casual industry gathered in October in Nashville for the annual Fast Casual Executive Summit.
Panera's former chief concept officer, Scott Davis, discusses why he thinks he'll hit another homerun with CoreLife Eatery.