Is Wow Bao changing the meaning of self-ordering kiosks?

Is Wow Bao changing the meaning of self-ordering kiosks?

Wow Bao's Geoff Alexander reveals customer acceptance of the brand's self-ordering kiosks and use of pick-up cubbies.

Arby's franchisee weighs in on brand's 'tech tolerance'

COO Bo Davis discusses how he uses technology to keep employees engaged.

Sponsored by: Hughes

Restaurant execs descend on Louisville, share tips for success, help local community

Restaurant execs descend on Louisville, share tips for success, help local community

The Restaurant Franchising and Innovation Summit brought together 200 restaurant industry execs for networking, learning and giving back to the community.

Social media expert: 'Don't waste time on fake influencers'

Social media expert: 'Don't waste time on fake influencers'

Wendy Meadley, social media expert, teaches restaurateurs how to vet social influencers and how to inspire them to create content for their brands.

Dirt Candy founder: Why tipping is sexist, racist, misogynistic

Dirt Candy founder: Why tipping is sexist, racist, misogynistic

Amanda Cohen, founder of NYC's Dirt Candy, chats with Fast Casual about why she doesn't allow tipping in her restaurant.

Which Wich CEO: 'Old is gold'

Which Wich CEO Jeff Sinelli believes in technology but not at the expense of human interaction.

Sponsored by: Hughes

'The Chew's' Carla Hall talks lessons learned from her defunct fast casual brand

'The Chew's' Carla Hall talks lessons learned from her defunct fast casual brand

Carla Hall shares with FastCasual what she wishes she would have done differently and if she'll give the fast casual business another try.

Cowboy Chicken, Newk's, La Madeleine execs dissect the many faces of mobile payments

Cowboy Chicken, Newk's, La Madeleine execs dissect the many faces of mobile payments

The adoption rate of mobile payments is rising as customers become more comfortable with the technology. Restaurants that haven't jumped on the payments bandwagon can still find a seat but should understand that the technology is always changing.

Jamba Juice using tech to help manage costs of doing business

Jamba Juice using tech to help manage costs of doing business

Susan Taylor, director of franchise operations at Jamba Juice,

Ichor Restaurant Group CEO: 'Technology touches all aspects of our business'

Ichor Restaurant Group CEO: 'Technology touches all aspects of our business'

Jeff Bradbury- Hughes interview with Brian Bailey- Ichor

Quiznos VP: 'Big data key to growing brand'

Quiznos VP: 'Big data key to growing brand'

Big data is where it's at when it comes to must-have marketing technology, said Chris Ruszkowski, VP of marketing for Quizno's.

Welbilt: Bringing innovation to the table

Restaurant operators obviously have a variety of challenges when it comes to running a successful business.

Sponsored by: Welbilt

Freshii marketing VP chats about the brand's love of technology, social media and Drake

Freshii marketing VP chats about the brand's love of technology, social media and Drake

Melissa Gallagher, Freshii VP of marketing, chats about the variety of marketing techniques that the chain uses to get stand out among its competitors.

Fast Casual Executive Summit takes over Nashville

Fast Casual Executive Summit takes over Nashville

About 500 leaders of the fast casual industry gathered in October in Nashville for the annual Fast Casual Executive Summit.

Freshii VP gives acceptance speech at Fast Casual Top 100 gala

Freshii Vice President of Marketing Melissa Gallagher gives the acceptance speech on behalf of Freshii, which took the top spot on the 2018 Fast Casual Top 100 Movers & Shakers list.

Sponsored by: Taylor Company

Video: Panera creator puts talents behind CoreLife Eatery

Video: Panera creator puts talents behind CoreLife Eatery

Panera's former chief concept officer, Scott Davis, discusses why he thinks he'll hit another homerun with CoreLife Eatery.

Wahlburgers CFO: 'We're not just a celebrity concept'

Wahlburgers CFO: 'We're not just a celebrity concept'

Wahlburgers CFO Patrick Renna talks about the brand's plans of opening 500 units worldwide.

Video: How Crushed Red's thriving dinner day-part drives site selection

Video: How Crushed Red's thriving dinner day-part drives site selection

Powell Kalish, the concept's chief development officer, sat down with FastCasual's Cherryh Cansler to describe how he chooses sites for the pizza and salad concept.

Video: Mooyah VP chats about brand's cash infusion from new owner

Video: Mooyah VP chats about brand's cash infusion from new owner

Natalie Anderson Liu, Mooyah's VP of marketing, chats with Cherryh Cansler about how the cash infusion from the chain's new owner, an Affiliate of Balmoral Funds LLC and Gala Capital Partners, will help the brand grow.

Fast Casual Top 100 winners honored at annual gala

Fast Casual Top 100 winners honored at annual gala

The 2017 Fast Casual Top 100 Movers & Shakers were honored at the annual gala.

Pie Five, Pizza Inn exec on why training has evolved

Mary Barker, VP of human resources at Rave Restaurant Group, talks about how the brand handles training.

Sponsored by: Hughes

Blaze Pizza takes top place in Fast Casual Top 100 Movers & Shakers

Blaze Pizza takes top place in Fast Casual Top 100 Movers & Shakers

Jim Bitticks, VP, operations and training for Blaze Pizza, takes the stage to accept first place in this year's Fast Casual Top 100 Movers & Shakers.

PR guru shares tips to saving your brand from a crisis

PR guru shares tips to saving your brand from a crisis

Ellen Hartman, CEO of Hartman Public Relations, taught the attendees of this year's Restaurant Franchising & Innovation Summit in Dallas about the importance of having a risk-management plan. Key steps, however, to defusing any negative event, from a food safety...

Former Chipotle, McDonald's exec: 'Leadership development has evolved'

Former Chipotle, McDonald's exec: 'Leadership development has evolved'

Cultivating leadership and developing oneself is key to success, according to Bobby Shaw, a veteran executive of several brands, including Chipotle and McDonald's.

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