Labor issues: Why your brilliant marketing efforts are failing

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

Before you pass labor issues off to the next guy, you may want to see how labor affects the marketing department's efforts.

Food Online Ordering Systems integrates with Epson's printer for online ordering solution, including self-order kiosk

May 23, 2017

Food Online Ordering Systems, a provider of custom, in-house online ordering solutions for restaurants, has certified Epson America, Inc.'s latest product…

Grubhub integrates with Breadcrumb, Oracle’s Micros and Toast

May 17, 2017

Grubhub has announced its integration with point of sale systems Breadcrumb, Oracle's Micros and Toast.

MicroSale’ sales reporting POS for restaurants going live

May 15, 2017

MicroSale, a restaurant point-of-sale system developed and maintained by former restaurant operators, will introduce its "ReportingAnywhere" cloud-based POS…

MicroSale’s POS ReportingAnywhere Sales Reporting Website & App for Restaurants Goes Live in June 2017

MicroSale, the restaurant Point of Sale (POS) system fully developed and maintained by former restaurant operators, has confirmed that the official launch of…

3 ways your tech provider is taking advantage of you

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

As you enter into new relationships with vendors (whether a POS system, a Back Office solution or an Above Store Reporting Tool), be aware that there are a…

Epson to demonstrate online ordering, line busting and food freshness

May 11, 2017

Epson, a POS technology provider, will demonstrate online ordering, line busting and food freshness solutions with partners at the National Restaurant Show in…

Elo teams with Star Micronics to bolster POS

May 9, 2017

Star Micronics, a provider of point of sale and proof of transaction technology, has partnered with Elo, a supplier of touchscreen solutions, to provide a new…

The anti-app: why messaging is the new loyalty program

More than 60 percent of smartphone users download an average of zero apps every month, and most of those are opened only once. Roughly 75 percent of consumers…

How blockchain technology brings new efficiencies and transparency to the food supply chain

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A blockchain allows anyone with access to its electronic ledger to track what went into a product and who handled it along the way. This transparency is…

Modern Market loyalty app lets customers order, pay and earn rewards

May 2, 2017

Modern Market, a fast casual restaurant, has introduced a new loyalty app that lets customers order, pay and earn rewards. The app is available in the App…

Restaurant AI study gathers guest experience data

April 28, 2017

SYNQ3 Restaurant Solutions recently announced the results of a test of AI automated speech recognition technology, VIA Analytics. The test monitored restaurant…

Using chatbots to launch delivery, keep customer connection

Using chatbots is one way to offer delivery while keeping a direct relationship with the customer.

Five Guys selects FoodLogiQ Connect for global supply chain management

April 26, 2017

Five Guys Burgers and Fries has selected the FoodLogiQ Connect platform for global supply chain visibility, streamlined supplier management and issue tracking…

Surveillance system leads to revenue boost at fro-yo chain

April 26, 2017

The frozen-yogurt chain, SweetFrog, saw a 15 percent bump in revenue in one location after rolling out a MultiSight cloud-based video surveillance. That ROI…

Au Bon Pain adds skip-the-line tech

April 25, 2017

Au Bon Pain is rolling out skip-the-line technology with the launch off ABP Pickup. Available via the Au Bon Pain mobile app and at aubonpain.com, ABP Pickup…

The 3 Cs of restaurant growth revealed

by Elizabeth Friend — Strategy Analyst, Euromonitor International

The Chinese market, chicken concepts and coffee chains will drive industry growth this year.

How well do you mitigate risk? Learn from those who have been there

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Companies face a new set of risks in today's marketplace due to new technology. The need to manage human resources remains as critical as ever.

10 reasons to attend the 2017 ICX Summit

by Christopher Hall — w, t

If you are responsible for improving customer engagement for your organization, here are 10 reasons you should make your way to Texas for the ICX Summit.

Sicom Systems inks acquisition of QSR tech provider RTI

April 21, 2017

Sicom Systems Inc., a provider of menu boards and restaurant POS technology, has acquired RTI, a QSR and fast casual restaurant technology company. Sicom plans…