20 Fast Casual Brands to Watch in 2019

In the first edition of this report, FastCasual reveals 20 of the year’s most newsworthy fast casual concepts and discusses why they not only have the…

Urban Bricks founder on taking a pizza brand beyond the pie

by S.A. Whitehead — Food Editor, Net World Media Group

Host & QSRweb Editor Shelly Whitehead talks with Fast Casual editor, Cherryh Cansler, about Euromonitor's latest restaurant trend data. The spotlight interview…

Canadian survey finds nation's brands fall short on customer engagement tech

December 3, 2018

A report found that Canadian restaurants are not engaging with their customers as much as they should, and high employee turnover and payment fraud are…

Just Salad taps Gotham Greens as romaine supplier

November 30, 2018

Just Salad is partnering with Gotham Greens for its supply of greenhouse-grown romaine.

What fast casuals can learn from full-service brands about elevating customer experiences via AV tech

From walls of big-screen televisions at sports-focused establishments to touchscreen tabletops, entertainment control systems and immersive audio fast casual…

How To Turn Your Digital Signage Into A Real Estate Marketing Tool

by Egor Belenkov — CEO, Kitcast

Digital signage is a relatively new tool in real estate business. Learning how to utilize it may come in handy for those who want to step up their marketing…

Smashburger franchise taps mobile marketing to drive customer engagement

November 29, 2018

Smashburger franchise owner, Regrub Inc., is using ShopAdvisor’s mobile marketing system to draw new customers and expand customer engagement and so far it's…

Creating Value with Table Tracking Systems

The ability to deliver food to guests quickly and efficiently is a tremendous benefit, but it’s just the first link in the value chain. Learn why brands such…

Freddy’s Frozen Custard & Steakburgers teams up with Tillster on digital ordering, loyalty

November 27, 2018

Freddy's Frozen Custard & Steakburgers aims to boost the guest experience with web and mobile ordering as well as an enhanced loyalty program.

Mac’d taps eatsa to integrate digital order channels, boost customer experience

November 27, 2018

The build-your-own mac and cheese fast casual Mac’d is deploying eatsa’s technology platform to integrate order-to-pickup processes.

Zoup, Ballard Brands, Vale Food share tips, advice on battling payment fraud

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Top brand leaders from Zoup, Ballard Brands and Vale Food share advice and knowledge of how to prevent payment fraud in a panel session sponsored by Kount.

Nov. 27 live food safety webinar: 10 things to consider when purchasing food safety traceability software

by S.A. Whitehead — Food Editor, Net World Media Group

Supply chain traceability and visibility is essential to every brand's ongoing viability. Join this Nov. 27 live webinar to learn how to take the complex tasks…

MomentFeed debuts Menu Manager

November 15, 2018

MomentFeed now offers Menu Manager, aimed at helping multi-location brands and franchises to quickly create and update menu information to drive social and…

Streamlining Your Returns Process Pays Dividends

Online shopping is booming. Returns are not.

Pei Wei promotes Chris Andrews to CIO role

November 12, 2018

Pei Wei Asian Kitchen has promoted Chris Andrews, vice president of IT, to the new role of chief information officer.

Pei Wei debuts delivery service nationwide

November 9, 2018

Pei Wei Asian Kitchen is now delivering dishes nationwide.

Power couple transforms one-unit business into franchising empire

by Cherryh Cansler — Publisher, FastCasual.com

Andrew and Shauna Smith started their entrepreneurship journey 10 years ago by opening a single Kneaders Bakery franchise in Utah but have since created a…

Chipotle, Dickey's, Applebee's execs offer tips on AI strategy, ROI

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Artificial intelligence is fast becoming a mainstream technology for fast casual brands, but it requires a plan and data insight, as leaders revealed during a…

Hospitality Technology Announces 2018 MURTEC Breakthrough Award Winners

2018 MURTEC Breakthrough Award Winners

Dunn Brothers Coffee taps Qu for POS platform

October 30, 2018

Dunn Brothers Coffee is partnering with  Qu  on a new POS platform that will be rolled out to the brand's 80 locations across eight states. The Qu platform…