AI-driven, text-to-order solution now available via HungerRush

March 10, 2021

HungerRush, a restaurant management system provider, has launched its AI-driven text-to-order solution — HungerRush TextAI — to help restaurant chains drive…

Olo launches IPO

March 8, 2021

Digital ordering and delivery program platform provider, Olo Inc., launched the initial public offering of its Class A common stock. Olo is offering 18 million…

QSR Automations founder, CEO passes away unexpectedly

March 5, 2021

Lee Leet, the CEO and founder of QSR Automations founder and U.S. Air Force veteran, died unexpectedly on March 4 at the age of 53, according to an…

Thanx’s launches system to give restaurants more content control

Thanx, a guest engagement and retention platform company, has launched a content management system to give restaurants and retailers the control and…

The Ecosystem of Payment & Transaction Technology

No matter the scale of your payment and transaction solution footprint or the original equipment manufacturers (OEMs) behind your equipment, Burroughs knows…

The Salad Station adding cloud-based POS system

March 3, 2021

Louisiana-based The Salad Station has tapped Revel's cloud-based POS system to help it grow from 30 locations to 100 over the next three years. Revel…

Self-service plays key role in Ike’s Love & Sandwiches continuous growth

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-order kiosks are delivering higher sales, improved accuracy and greater efficiency for Ike's Love & Sandwich. The brand expects to hit its goal of 10…

How to keep fraudsters from bilking your QSR via Telegram

March 3, 2021

If there's one thing we know about criminals, it's that they're always improving their methods of ripping off the rest of us. That has certainly been the case…

Yum Brands to buy AI-based consumer insights company

March 2, 2021

Yum Brands Inc., parent company of KFC, Taco Bell, Pizza Hut and The Habit Burger Grill, has signed a deal to buy AI-based customer insights and marketing…

Philly airport piloting robotic food delivery

February 25, 2021

The contactless food ordering program at Philadelphia International Airport is piloting a robotic strategy with a gita (a robot featuring visual sensors) that…

McDonald's, Sift partner on international mobile ordering

February 24, 2021

McDonald's has partnered with digital trust and safety provider, Sift, to safeguard and streamline the customer experience on the QSR's mobile app in select…

Dickey's upgrades online-ordering system

February 24, 2021

Dickey's Barbecue Pit has upgraded its back-of-house online ordering system to give operators a more seamless experience. Changes to SPARK — the brand's…

Now accepting entries for 2021 ICXA Elevate Awards

by David Drain

The ICX Association Elevate Awards honor projects and companies for their innovative use of technology to enhance the customer experience. Any CX technology…

A New Way to Work With Third-Party Partners

Many restaurants have chosen to use strictly in-store drivers, while others have chosen to rely on third-party providers. 2021 is ripe for a hybrid trend to…

Pieology using AI to assist in site selection

February 22, 2021

Pieology is working with AI-powered location intelligence platform, SiteZeus, to help identify high-volume areas in which to expand as well as to learn more…

Middleby expands executive team

February 19, 2021

The Middleby Corp., a foodservice equipment manufacturer, has expanded its executive team with the following appointments, according to a press release:.

Partech integrates AI with Brink POS ecosystem

February 17, 2021

Partech Inc., a provider of point-of-sale software and integrated technical solutions to the restaurant and retail industries, has added i3 International, an…

90% Open Rate? Why Your Brand Needs Text Message Marketing in 2021

In this webinar, VIPinsiders gives you a winning game plan to effectively use text message marketing in 2021.

&pizza portal 'takes it to the people'

February 16, 2021

&pizza has launched its latest virtual exercise in taking it to the people, via its Pizza World virtual portal on the &pizza website.

Chipotle enhances virtual training for employees

February 16, 2021

Chipotle Mexican Grill has enhanced its remote employee learning and personal development offerings to include Udemy for Business, an online educational…