How self-service applications are changing customer behavior

November 16, 2021

In a world where self-service technology plays a vital role in everyday life, brands and retailers need to understand the changing needs in customers' demands.

Gaining a 360-Degree View of Your Customers

QSRs have more customer data than ever, but making sense of that data can be a challenge.

Blaze Pizza franchisee tapping app for hiring needs

November 10, 2021

Blaze Pizza franchisee Ben Salehi has tapped Landed, a mobile app connecting hourly food and retail workers with local employers, to automate the process of…

Thanx releases Loyalty 3.0 platform features

November 9, 2021

Thanx, a guest engagement and retention platform for brick-and-mortar retailers, is launching several capabilities ahead of its upcoming Loyalty 3.0 reveal in…

The Great Restaurant Resurgence

POS and digital ordering data indicates a sustained recovery for the Quick Service and Fast Casual Restaurant segments after re-opening, across in-store …

Presented by Qu

Prevent the Spread of COVID-19 in the Supply Chain

Even a moderate supply chain disruption can have a serious impact on a company’s future. An autonomous screening process can help minimize the risk.

Customers not so keen on tech?

by Jana Zschieschang — CMO, RMS

To help operators decide in what to invest their resources, Revenue Management Solutions polled diners about their changing work habits, technology and current…

Qu announces partnership with QTiQ

November 5, 2021

DTiQ, a cloud-based software for restaurant operations management, is partnering and integrating with Qu, a unified commerce platform.

Reducing turnover in turbulent times

The Point-of-Service (POS) system reigns as one of the most useful tools to support employees and reduce turnover.

Presented by SpeedLine Solutions

What to ask vendors when it comes to restaurant data technology

Restaurant technology is more complicated than ever, with restaurant operators having to decide on tech from cloud-based storage options to integrated POS…

ItsaCheckmate integrates with Square for Restaurants

November 3, 2021

ItsaCheckmate has integrated with Square for Restaurants, enabling operations teams to streamline administrative tasks and better manage UberEats, DoorDash…

Smashburger, Teriyaki Madness leaders talk AI, customer engagement strategies

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Leaders from Zunzi’s, Smashburger and Teriyaki Madness shared insight and best practices when it comes to building customer-focused marketing campaigns during…

Olo partners with Uber to support alcohol delivery

November 2, 2021

Uber has integrated its Uber Direct technology into Dispatch, a delivery fulfillment solution powered by Olo, an on-demand commerce platform powering the…

Miso Robotics launches Flippy 2 for QSRs

November 2, 2021

Miso Robotics, a provider of intelligent automation, has introduced its newest model of Flippy, its flagship product, aptly named Flippy 2, according to a…

Has the point of sale become analog in the digitized restaurant industry?

by Chris Lybeer — Chief Strategy Officer, Revel Systems

POS systems are no longer all that is needed to complete a transaction. Chris Lybeer, chief strategy officer for Revel Systems, explains how restaurants must…

Grubbrr teams with ParTech on self-order kiosk restaurant solution

October 27, 2021

Grubbrr, a provider of self-ordering solutions, has teamed with ParTech, Inc., a global restaurant technology company and provider of a unified commerce cloud…

Robotic salad vending machine introduced in Orlando

October 27, 2021

EnjoyRise, based in Orlando, has introduced a robotic machine that allows users to customize salad bowls with base offerings and toppings, according to an…

5 kitchen trends shaping restaurants' future

Scott Heim, divisional president of  Evo Inc. reveals five kitchen trends shaping restaurants' future.

Buffalo Wild Wings testing robotic wing fryer

October 22, 2021

Miso Robotics has released Flippy Wings, a robotic chicken wing frying solution designed for high-volume restaurants, including innovation partner and…

Patrons who opt-in to text marketing spend more

October 22, 2021

Text message marketing subscribers visit restaurants 44% more frequently than non-subscribers, and once a consumer joins a restaurant's text messaging program…