Gyro to introduce delivery robot for hotels, restaurants

January 3, 2023

Gyro, a provider of sense and motion control mobility products, has introduced its Distribution Robot to provide 24/7 delivery of room services in hotels and…

DSA Signage hires Brian Kim, Chief Commercial Officer

DSA Signage hires former Chipotle Senior Manager and Private Equity Leader Brian Kim as Chief Commercial Officer

Zaxby's loyalty engagement increases 317%

December 20, 2022

Since Zaxby's 2022 relaunch of its mobile app, Zax Rewardz, mobile engagement is up 317%, according to CMO Patrick Schwing.

Samsung partners with ParTech for restaurant kiosk solution

December 15, 2022

Samsung Electronics America has partnered with ParTech Inc. to integrate its restaurant kiosks with ParTech's Punchh loyalty and marketing program. Through…

The Tech You Need To Create Connected Workstations In Your Industry

Connected workstations that feature terminals or tablets and stands, printers, scales, and online ordering integration increase productivity and efficiency to…

Sweetgreen upgrades mobile app

December 9, 2022

In hopes of creating a more seamless, efficient and customized guest experience, Los Angeles-based Sweetgreen is rolling out an app redesign across iOS…

Chipotle, Jason's Deli, Ampex Brands talk AI role in customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Artificial intelligence, from data gathering efforts to robot creation, is gaining ground with restaurant brands. Top leaders share insight on AI innovation…

6 mistakes you're probably making with your tech rollouts

by Greg Staley — CEO, SynergySuite

COVID forced operators to beef up delivery, off-prem and other technologies, but complications occur if not managed well. Without an effective vendor…

Anthony's Coal Fired Pizza & Wings to leverage voice AI

December 5, 2022

Anthony's Coal Fired Pizza & Wings will introduce an AI phone answering system in all 60 corporate-owned Anthony's locations. The systems will leverage…

Kneaders' loyalty relaunch increases membership by 50%

November 30, 2022

Kneaders, a Utah-based fast casual bakery and cafe chain, has seen a 50% increase in average weekly enrollment in its loyalty program since its relaunch in…

How to reduce in-house calls, increase online orders

November 29, 2022

Labor shortages still plague the restaurant industry post-COVID. The industry is down 750,000 jobs (roughly 6.1% of its workforce) from pre-pandemic levels as…

5 Strategies to Optimize Your Customers' Online Ordering Experience

Build customer loyalty and strengthen your brand by creating a mobile-first, easy-to-navigate online ordering experience

Presented by SpeedLine Solutions

Implementing Self-Service Kiosks: What’s on the Horizon

The role of in-person dining interactions is changing drastically. Kiosks are likely to play a major role in those changes.

Presented by KioskMarketplace.com

Dirty Dough, Hughes partner for digital signage

November 21, 2022

Dirty Dough, a Utah-based cookie company founded in 2019, has partnered with Hughes Network Systems, LLC for managed digital signage, according to a press…

How The POS Can Help Retailers Prepare For The Holidays

The right technology can help short-staffed retailers survive the holiday season and thrive in it. After all, making a positive, lasting impression on shoppers…

Embrace post-covid opportunities in your restaurant

Throughout this webinar you will learn: · How COVID changed the ordering mix · How to deal with the unprecedented labor shortage · How…

Paytronix teams with Voicify on ordering option

November 17, 2022

Paytronix Systems, Inc., a digital guest experience platform for restaurants and retailers, is teaming up with conversational AI platform provider Voicify to…

Louisville home to 500th Chipotlane

November 16, 2022

Chipotle Mexican Grill has added its 500th unit with a Chipotlane, a digital order drive-thru pick-up lane. Located in Louisville, Kentucky, the milestone…

Time to invest in pickup locker kiosks?

November 15, 2022

After the pandemic forced tens of thousands of retailers to invest in buy-online-pick-up-in-store platforms, technology providers responded with a wealth of…

Shake Shack's in-app delivery orders up 70%

November 15, 2022

Since Shake Shack launched delivery on the Shack App, powered by Uber Direct in March 2021, the app's delivery order volume is up 70%, which has inspired the…