Kiosks, AI keeping wait times down at Scooter's drive-thrus

Nathan Lester, senior director of Drive-Thru Innovation at Scooter's Coffee, reveals how technology helps the chain with its "scoot on through" customer…

Bite Ninja launches remote staffing system

June 23, 2023

Bite Ninja has created a patent-pending queuing system — NinjaQ — that allows restaurants to deploy workers remotely across multiple locations.

What Are Connected Workstations & Why Are They Beneficial?

Discover the benefits of connected workstations for businesses. Learn how they can increase productivity, streamline workflows, save costs, and enhance…

Intel, Vericast partner on digital in-store retail media network

June 22, 2023

Vericast and Intel have created a programmatically enabled digital in-store retail media network to deliver contextually relevant advertising and product…

Voice ordering at the self-service kiosk? Coming right up

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Ben Kaplan of PLNT Burger and Ken Sutton of Yobe Inc. are working on a voice solution that will allow guests to speak their order at a kiosk and pick it up in…

Roll-Em-Up Taquitos elevates CX via digital feedback platform

June 19, 2023

Southern California-born Roll-Em-Up Taquitos has tapped Tattle, an AI-driven feedback platform, to measure customer satisfaction across digital ordering…

Revenge dining: What's loyalty got to do with it?

by David Werner — Vice President of Product Marketing, HungerRush

Dave Werner, VP of Product Marketing at HungerRush, describes how restaurants can capitalize on revenge dining by investing in personalized customer engagement.

4 Common Delivery Points of Friction and How to Fix Them

The pizza delivery landscape has changed dramatically in recent years, and operators face a host of new challenges.

Presented by SpeedLine Solutions

SpotOn debuts wait time feature to jump-start order process

June 13, 2023

SpotOn, a software and payments provider, is debuting a "Seat & Send" feature that jump-starts the ordering process for customers who are waiting to be…

Bubbakoo's Burritos celebrates 15th anniversary with updated app, loyalty program

June 13, 2023

Bubbakoo's Burritos is celebrating its 15th anniversary with an updated app and loyalty program via Thanx, which will feature three levels of loyalty…

Fast casual PLNT Burger readies self-serve voice-order solution

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Following the pandemic, Ben Kaplan has looked to technology to restore personalization to unattended transactions, leading him to an AI-enabled voice-order…

Dirty Dough Cookie Company Selects Hughes for Managed Digital Signage

Fast-growing premium cookie retailer uses digital signage for customer and employee communications

RobotLAB partners with Bear Robotics

June 12, 2023

RobotLAB, a robotics integrator, is partnering with automation and robotics innovator Bear Robotics to expand the availability of the Servi and Servi Plus…

The Best POS System For Small Businesses On A Budget

Discover why Star's trusted hardware combo stands out as part of the best POS system for small businesses seeking value and performance.

Thanx partners with Olo for guest ordering, loyalty

June 7, 2023

Thanx, a loyalty and guest engagement platform, has partnered with Olo Inc., a software-as-a-service platform for restaurants, to deliver Olo Connect to its…

Voice AI delivers more efficient, scalable restaurant operations

As restaurants struggle with labor gaps and operational hurdles created by a shortened staff with increased responsibilities, voice AI solutions can help…

Offer Complete POS Hardware Setups & Boost Your Reseller Business

Learn how offering complete POS and self-service hardware setups can help value-added resellers (VARs) and ISVs boost their business revenue.

500-unit coffee house rolls out digital training platform

May 31, 2023

Espresso House, which has 500 cafes in the Nordic countries, needed a training system that was accessible, fun and close to its operations, which is why it…

Opus lands $6.8M to fund AI-powered training for deskless workers

May 24, 2023

Opus, a training platform for businesses with a deskless workforce, has secured $6.8 million in Series A funding round led by Stage 2 Capital.

SpotOn launching restaurant POS lineup

May 23, 2023

SpotOn is debuting the SpotOn Restaurant, a point-of-sale solution featuring proprietary, patent-pending hardware designed to meet the unique needs of a…