White Castle's AI ordering increases efficiency, eases labor pains

by Mandy Wolf Detwiler — Editor, Networld Media Group

QSRweb and Pizza Marketplace Editor Mandy Detwiler talked to Jamie Richardson, vice president of White Castle, to learn how the brand incorporated AI into its…

City Barbecue launching digital 'Pitmaster' game

October 31, 2023

The heart of every City Barbeque joint is its pitmaster, a teammate trained in the art of barbeque from selecting the perfect brisket and loading the smoker…

Webinar: How location intelligence trends shape fast casual, dining sectors

October 31, 2023

In a bid to unlock the secrets behind the booming fast casual and wider dining industry, a free webinar, "Restaurants in 2024: A Data-Driven Outlook," will…

Mythbusting 5 spooky misconceptions about restaurant operations

by Lindsay Petrovic — Vice President, Product Management, NCR Voyix

Lindsay Petrovic, VP of Restaurant Product Management at NCR Voyix, debunks five common restaurant myths thanks to the use of smart restaurant technology.

The Evolution Of Receipt Printing: From Scrolls To Screens

From handwritten notes to digital screens, the history of receipt printing mirrors the evolution of commerce itself, reflecting the changing dynamics of trade…

Capriotti’s, Wing Zone, Swamp Dawg, Goodcents execs talk growth with lean teams

by Mandy Wolf Detwiler — Editor, Networld Media Group

Restaurant labor shortages have become a pervasive issue, affecting both corporate and store-level operations. Three restaurant executives discussed labor…

SoundHound AI survey finds nearly 8 in 10 diners believe AI assistants will take over most food ordering within years

October 26, 2023

Nearly 80% of diners believe AI assistants will take over food ordering duties in the next few years, according to a press release and report by AI firm…

Pepper Lunch upgrading POS system, adding kiosks

October 26, 2023

Japan-born Pepper Lunch, a fast casual concept with over 500 locations in 15 countries, is tapping Revel Systems to develop a cloud POS and business management…

The future of automation and self service

The rise of linked technologies, from 5G and upcoming 6G networks to AI and the Internet of Things, is rapidly transforming the linked destinies of automation…

Presented by Automation & Self-Service

Qdoba exec to speak about restaurant evolution at one-day QSR event

by Mandy Wolf Detwiler — Editor, Networld Media Group

Kyle Moses, Senior Director, Operations Services & Training & Development for Qdoba, will speak at #QSRNext on Nov. 8. The half-day event is designed for the…

HTeaO selects Revel Systems for POS

October 18, 2023

Iced tea franchise HteaO has selected Revel Systems as its POS of choice for 270 new locations, adding to the 80 units already live on Revel's platform…

How restaurant owners can ease the pressure of inflation

Restaurant owners are facing dramatic increases in operating costs. Fortunately, there are ways they can fight back.

Presented by SpeedLine Solutions

Webinar unveils secret sauce for franchise success: Standardization

by Mandy Wolf Detwiler — Editor, Networld Media Group

October 11, 2023

Sam Gerace, CEO of Lineup.ai, and Michael Schatten, VP of operations at fast-casual brand Carrot Express, talk about standardizing operations to increase…

Scooter's Coffee exec: 'The whole point of innovation is growth'

by Mandy Wolf Detwiler — Editor, Networld Media Group

Nathan Lester, senior director, drive-thru innovations for Scooter’s Coffee, spoke about pairing innovation and growth during the keynote address kicking off…

The Ultimate Multifunctional Printer: The MC-Label3

Compatible with various media types, including die-cut labels, permanent linerless labels, and receipt paper, the mC-Label3 goes beyond conventional label…

Smashburger, Woworks, Craveworthy leaders revealing menu optimization tips

October 5, 2023

Optimizing menus across channels is one of the most important tools restaurants have when it comes to increasing customer satisfaction. Happy customers equal…

How to Motivate Franchise Operators to Follow Standardized Processes (and Why You Should)

Leave with a better understanding of key areas where consistency is king in the restaurant industry, and gain some helpful tips for implementing repeatable…

Presented by FastCasual.com

Chipotle testing digital makeline

October 3, 2023

Three months after unveiling the Autocado, an avocado-processing cobotic prototype that cuts, cores and peels avocados, Chipotle Mexican Grill announced that…

Olo taps SoundHound to allow voice orders at restaurants

September 29, 2023

Restaurants using Olo Connect will be able to process voice orders placed at an in-store kiosk, drive-thru or over the phone using artificial intelligence…

How White Castle, Clutch Coffee fixing drive-thru issues

by Daniel Brown — Editor, Networld Media Group

With emerging technologies, including AI, changing the look and feel of the drive-thru experience, operators are future-proofing their operations