Restaurants bet on tech, growth despite inflation, labor challenges

October 10, 2025

Restaurants are increasingly turning to technology and strategic growth plans to weather ongoing inflation and labor shortages, according to Toast's Voice of…

Cava unveils loyalty program with status matching

October 10, 2025

Cava has enhanced its loyalty program, Cava Rewards, with "status matching" as well as three status levels — Sea, Sand and Sun.

Cheba Hut intros Munchie Mob Rewards

October 10, 2025

Cheba Hut Toasted Subs has rolled out a mobile app and loyalty program, Munchie Mob Rewards, designed to streamline ordering and reward customer loyalty.

Top 5 Work Chat Apps for Restaurants in 2025

Choosing the right work chat app for your restaurant is crucial. This guide rates the top 5 work group chat apps, comparing ease of use, security, and other…

Old Scratch Pizza leads with 'Midwesternly Neapolitan' pizza

by Mandy Wolf Detwiler — Editor, Connect Media

The episode of the Pizza Marketplace Podcast features Old Scratch Pizza founder Eric Soller discussing his journey from a culinary and corporate background to…

Using AI to increase restaurant revenue by improving customer satisfaction and operational efficiency

Guests want faster service, personalized interactions, and consistent experiences—across every location and every channel. Restaurants that meet these demands…

Presented by Momos

Discipline Over Distraction: Lessons from Restaurant Leaders Who Know Their Brands

At FSTEC 2025, top restaurant leaders from Checkers & Rally's, GoTo Foods, and Shake Shack shared the secrets to balancing tech innovation with brand identity…

Jimmy John's relaunches loyalty program

September 30, 2025

Jimmy John's is replacing its Freaky Fast Rewards loyalty program with JJ Rewards, shfting from a "visit-based" model to a more flexible, spend-based system.

Texas-based fast casual deploys Birdcall's proprietary tech platform

September 26, 2025

Birdcall, a Denver-based craft chicken franchise, announced its proprietary technology platform, Poncho, has launched for the first time outside of the…

Loyalty program fueling growth at Pokeworks

September 24, 2025

The updated program resulted in an 80% increase in members acquired through digital channels and double-digit loyalty sales growth every month since its launch.

Swig boosting ratings with real-time guest feedback

September 23, 2025

In an effort to collect better customer feedback, Swig, a drive-thru chain known for its dirty sodas is partnering with Ovation, a guest experience and…

The human touch: How kiosks are transforming retail, restaurants

by Mandy Wolf Detwiler — Editor, Connect Media

Self-service kiosks have evolved from a novelty to an essential tool in retail and restaurants, streamlining operations and improving customer experience by…

The Secret Weapon Top Restaurant Chains Use to Win Back Margins

Top restaurant chains like Tropical Smoothie Cafe and Church's Chicken are pulling 2-8% extra margin by replacing spreadsheets & disconnected systems with…

Speaker Spotlight: Aaron Noveshen, CEO, Starbird Chicken

by Bradley Cooper — Editor, Connect Media

Aaron Noveshen, founder and CEO of Starbird Chicken, is participating in a Fast Casual Executive Summit panel on AI. Learn all about him in today's speaker…

Your Menu Might Be Lying to You (And It’s Costing Millions in Lost Profit)

This post reveals how multi-unit restaurants lose millions due to unseen inconsistencies in ingredient use and delayed cost data. It shows how SynergySuite’s…

How AI Scheduling Found $20K in Labor Savings at Just 10 Stores

A 10-store brand was losing $20K monthly despite hitting labor targets because hours were spread evenly instead of aligned with peak demand. AI scheduling…

The Peach Cobbler Factory launching loyalty program

September 18, 2025

The Peach Cobbler Factory is launching a loyalty program, "Peachy Points Loyalty Program," that will reward customers with exclusive deals and other perks.

PAR Technology launches PAR Games to revolutionize loyalty programs

September 17, 2025

PAR Technology Corporation, a provider of foodservice technology, has launched PAR Games, an interactive loyalty platform designed to boost customer engagement…

Cheba Hut launches Thanx-powered mobile app, loyalty platform

September 16, 2025

Cheba Hut, a "toasted" sub shop, has launched a mobile app and loyalty platform in partnership with Thanx. The app, which includes a rewards program called…

Qu launches 'Qube' edge-powered platform for restaurants

September 15, 2025

Qu, a unified commerce platform, has launched Qu Business Edge, or Qube, an edge-powered intelligence platform that promises enhanced reliability, faster order…