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Technology News & Media

Webinar to explore multi-unit franchising

November 20, 2023

The upcoming webinar, "Mastering Multi-Unit Franchise Success: Insights from a Seasoned Operator," scheduled for Dec. 5, 2023, at 2 p.m. EST, promises to be a…

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Radar delivering full-stack geofencing, mapping functionalities

November 20, 2023

Radar, a provider of geofencing, has unveiled Radar Maps Platform, featuring vector base maps as well as a suite of geocoding, search and routing APIs…

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How to Motivate Franchise Operators to Follow Standardized Processes

Consistency is key to franchise success. Ensuring franchisees follow standardized procedures is key to maintaining that consistency.

Presented by FastCasual.com

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Authentic experiences: How your brand can reach Gen Z for success and customer loyalty

by Daniel Brown — Editor, Networld Media Group

The APC Gen Z study found that Gen Z has five top demands from businesses and brands: 1. Authenticity. 2. PhysiDigital. 3. Experiential. 4. Custom. 5.

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Dave’s Hot Chicken using AI to maximize 3rd party delivery profitability

November 15, 2023

Los Angeles-based Dave's Hot Chicken has tapped LoopAI, a SaaS provider specializing in maximizing third-party delivery profitability for restaurants, to help…

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Restaurants in 2024: A Data-Driven Outlook

Watch as we dive into visitation patterns to see which chains are staying ahead, and which strategies will drive success during the holiday season and into…

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Dave's Hot Chicken embracing data-driven approach to menu testing

November 13, 2023

Dave's Hot Chicken, a Nashville-style hot chicken franchise based in Los Angeles, has tapped Bikky, a customer data platform for multi-unit restaurants, to…

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5 reasons to visit Kansas City for Restaurant Franchising and Innovation Summit

by Cherryh Cansler — Publisher, FastCasual.com

The Restaurant Franchising and Innovation Summit, produced by Networld Media Group, will host its eighth annual event there in Kansas City, March 24-26. The…

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Smashburger leans into AI for digital ordering

November 7, 2023

After testing AI-driven dynamic-order throttling from Curtbit in 60 locations, Denver-based Smashburger rolled out the software last month to 129 locations…

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Jars tapping Square to streamline operations

November 7, 2023

Jars, a dessert-in-a-jar concept by celebrity chef Fabio Viviani, has tapped Square to help grow and streamline its business, a high-volume concept leveraging…

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Lunchbox partners with DeliverThat to create comprehensive catering service

November 3, 2023

Restaurant tech brand Lunchbox has partnered with DeliverThat, a catering delivery and setup company, gaining access to a strong network of nearly 20,00…

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Robotics company Aniai establishes U.S. headquarters, adds to exec team

November 1, 2023

AI-powered robotics company Aniai has established its headquarters in New York City and has added a new executive member to its leadership team, according to a…

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Toast launches app, enhances POS system

November 1, 2023

Restaurant tech platform Toast has launched a mobile app and an enhanced POS experience, according to a press release.

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Lightspeed launches AI-powered tools to ease restaurant operations

October 31, 2023

Lightspeed Commerce Inc. has launched a suite of AI-powered platforms to eliminate mundane tasks that often bog down retailers and restaurateurs.

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White Castle's AI ordering increases efficiency, eases labor pains

by Mandy Wolf Detwiler — Editor, Connect Media

QSRweb and Pizza Marketplace Editor Mandy Detwiler talked to Jamie Richardson, vice president of White Castle, to learn how the brand incorporated AI into its…

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City Barbecue launching digital 'Pitmaster' game

October 31, 2023

The heart of every City Barbeque joint is its pitmaster, a teammate trained in the art of barbeque from selecting the perfect brisket and loading the smoker…

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Webinar: How location intelligence trends shape fast casual, dining sectors

October 31, 2023

In a bid to unlock the secrets behind the booming fast casual and wider dining industry, a free webinar, "Restaurants in 2024: A Data-Driven Outlook," will…

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Mythbusting 5 spooky misconceptions about restaurant operations

by Lindsay Petrovic — Vice President, Product Management, NCR Voyix

Lindsay Petrovic, VP of Restaurant Product Management at NCR Voyix, debunks five common restaurant myths thanks to the use of smart restaurant technology.

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The Evolution Of Receipt Printing: From Scrolls To Screens

From handwritten notes to digital screens, the history of receipt printing mirrors the evolution of commerce itself, reflecting the changing dynamics of trade…

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Capriotti’s, Wing Zone, Swamp Dawg, Goodcents execs talk growth with lean teams

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurant labor shortages have become a pervasive issue, affecting both corporate and store-level operations. Three restaurant executives discussed labor…

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