GoTo Foods piloting Qu to streamline ordering

February 29, 2024

GoTo Foods, formerly known as Focus Brands, has selected Qu as its POS platform for all seven of its brands including Auntie Anne's, Cinnabon, Carvel, Jamba…

Sprockets releases AI-powered recruiter with screening tech

February 28, 2024

Sprockets, a hiring solution built for the hourly workforce, is rolling out JoJo, a conversational virtual recruiter that addresses the challenges operators…

How Smoothie King upgraded its CX platform

by Cherryh Cansler — Publisher, FastCasual.com

Smoothie King tapped the digital agency, Bounteous, to create a customer experience platform with next-generation web ordering and mobile apps, including a…

Keeping the human element alive in QSRs with Doyle HCM

by Mandy Wolf Detwiler — Editor, Connect Media

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of PizzaMarketplace.com and QSRweb.com, interviews Mike Adolph, partner and…

Curbit partners with Ovation to streamline guest experience

February 20, 2024

AI-driven order company Curbit has partnered with Ovation, a guest feedback system, to streamline brand interactions with guests, offering an elevated guest…

Canadian fast casual deploying Revel POS platform in 225 stores

February 20, 2024

Canada-based Lazeez Shawarma is deploying the Revel POS platform at its 225 locations in hopes of supporting future growth.

Chopt betting on 'digital-only' model

by Cherryh Cansler — Publisher, FastCasual.com

Chopt, a nearly 90-unit chain based in New York is adding a third "digital-forward restaurant" featuring self-order kiosks from Bite.

The Rise of Social Commerce: How Retailers Can Leverage Social Media

Explore social commerce and how retailers can leverage it to their advantage with Star Micronics' ecommerce and online ordering hardware.

Jersey Mike’s Subs taps guest-facing tablet to boost transaction time, engagement

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Jersey Mike's Subs developed a customer facing tablet that allows the guest to review their order, pay, sign up for loyalty rewards and view marketing messages.

The Tangible Returns of Exceptional Customer Service

Exceptional customer service delivers tangible returns by preventing profit-draining issues before they start. Personalized solutions focused on your success…

Nekter Juice Bar unifying order channels, driving sustainable growth

February 7, 2024

Nekter Juice Bar has tapped Qu as its POS partner to bolster reliable and scalable growth across its 300 locations open or in development.

How to Choose Between SteadyLAN & TetherLAN for Your POS Printer

Discover the best connectivity solution for your POS printer! Compare Star’s SteadyLAN and TetherLAN solutions to enhance your business operations.

Why AI is 2024's top restaurant tech trend

by Cherryh Cansler — Publisher, FastCasual.com

14 fast casual restaurant execs reveal how they are testing artificial intelligence or robotics.

Budderfly secures $400M to fuel clean energy technology adoption

January 25, 2024

Budderfly, a sustainability partner for commercial businesses with repeatable footprints, has secured $400 million to help fund its next stage of growth and to…

Jersey Mike's using AI to answer all calls

January 24, 2024

Jersey Mike's Subs is relying on a voice AI ordering system created by SoundHound AI to take phone orders. Optimized for natural human speech, customers won't…

Aniai closes $12M in funding

January 24, 2024

New York City-based Aniai, a robotic company and provider of kitchen solutions, has secured a $12 million pre-Series A funding round.

How this leading chicken chain is leveraging the fusion between QSR and fast casual

by Fast Casual

Navigating the rapidly blurred lines of fast casual and quick service, Slim Chickens stands out with the winning formula. In a dining landscape heavily shaped…

Star Micronics Unveils A New Line Of High-Performance Barcode Scanners

The latest line of 1D/2D barcode scanners include wireless, USB handheld, and desktop models, and are Star-branded for assured quality.

10 robots rescuing restaurant workers

by Cherryh Cansler — Publisher, FastCasual.com

Meet 10 of the robots that Fast casual brands are using to improve the guest experience and provide better service.

Chatmeter unveils the 'future of reputation management'

January 9, 2024

Chatmeter, a provider of reputation management and multi-location intelligence, has launched Pulse AI: Signals, enabling brands with critical customer and…