Will Panera add small order delivery as part of 2.0 push?

by Alicia Kelso — Editor, QSRWeb.com

During the company’s shareholder meeting last week, CEO Ron Shaich talked about expanding growth vehicles.

Mindshare, Empathica team up to offer customer experience data platform

June 13, 2014

Mindshare Technologies, which acquired Empathica in September 2013, announced that the two companies have united under a new corporate entity and mission…

Pollo Campero rolls out NCR POS software

June 12, 2014

NCR Corp. announced this week that Pollo Campero has rolled out a complete NCR restaurant technology solution across its North American sites. The solution…

Why IT deserves a spot at the marketing table

In order to resonate with customers, applications and campaigns must be exciting, unique and useful.

Granbury updates payment and coupon options

June 5, 2014

POS provider Granbury Solutions announced a new release of its online ordering engine, aimed at enabling its thousands of restaurant operators who accept…

Panera’s franchise base commits to new technology platform

June 5, 2014

Panera Bread announced today that 100 percent of its franchisees have committed to Panera 2.0, a series of technologies including digital ordering and payment.

How to extend the brand experience beyond your restaurant's four walls

by Alicia Kelso — Editor, QSRWeb.com

You have to commit to social media, spending time there and deeply engaging with your customers.

OrderSnapp digital ordering system launch geared toward small concepts

May 30, 2014

Cumulus Computing has introduced digital ordering system OrderSnapp nationwide today. OrderSnapp was designed for small restaurants and pizzerias as a…

LRS introduces survey app to address real-time service issues

May 30, 2014

Long Range Systems has launched Check Point Surveys, a tablet survey application that helps businesses collect on-site customer feedback.

Panera Bread deploys WhenToManage solution for back of house

May 29, 2014

WhenToManage, a cloud-based software platform, announced today that it has provided a full license of its software to Panera Bread.  

LRS launches Table Tracker system to expedite orders

May 29, 2014

Long Range Systems has launched Table Tracker 3.0, a table location system that identifies where guests are sitting so restaurants can deliver food faster.

Revel Systems launches tablet POS for drive-thru operations

May 29, 2014

Revel Systems has introduced a tablet POS specifically created for the drive-thru. The Video Drive-Through POS operates with three iPad devices, including…

McDonald’s automated cashier: Will it win with millennials?

by Jeff Fromm — Executive Vice President, Barkley

Using self-service kiosks will provide the chain with customer data to enable more personal engagement and purchasing suggestions.

Fresh Alarms programmable timers now available nationally

May 22, 2014

Fresh Alarms, which have been available to select QSR insiders, are now available nationwide. The programmable timers help restaurant managers by reminding…

Webinar: Case Study: Control Labor Costs with Latest Cloud Technology

How can store managers proactively hit their sales per labor hour targets if they don’t have immediate access to timely and accurate workforce information?

Plenty of new product launches expected at the National Restaurant Association Show

by Alicia Kelso — senior editor, QSRweb.com

Mobile and digital continue to be top trends, as does integrated technology solutions.

Kitchen Brains intros cloud-based food safety app

May 7, 2014

Kitchen Brains has announced the release of SCK Food Safety Manager, a cloud-based application for foodservice operators. According to a news release, the SCK…

Why restaurants can't ignore technology

An online or in-app ordering platform will boost throughput, as will a mobile payment app.

QSR Automations adds new app for small restaurant chains

May 6, 2014

QSR Automations Inc. has launched several new updates and features to its DineTime platform, including DineTime Host Version 2.4, the new DineTime Assist app…

Einstein Noah deploys enterprise IT platform

April 28, 2014

ServiceNow, an enterprise IT cloud company, and Cloud Sherpas, a provider of cloud advisory and technology services, have been selected by Einstein Noah…