proXES Inc. showcases universal mixers, offers supplies to the restaurant industry

proXES Inc. showcased its universal mixers at the National Restaurant Association Show in Chicago. proXES Inc. offers a wide variety of kitchen equipment and…

Presented by ProXES, Inc.

Starbucks testing AI-powered virtual assistants

June 11, 2025

Starbucks has introduced Green Dot Assist, a generative AI-powered virtual assistant designed to support the coffee giant's baristas in coffeehouses globally.

Axiomtek unveils updated kiosks, digital signage players

Axiomtek showcasesthe company’s latest modular kiosks and digital signage players.

How Big Chicken Is Using Guest Feedback to Fuel Franchise Growth

Big Chicken uses Ovation to identify system-wide issues and improve the guest experience across its growing franchise network. By catching trends like missing…

Presented by Ovation Up, Inc.

Restaurants using AI tools from NCR Voyix for guest retention, operational efficiency

The company's Aloha Consumer Marketing Solution uses AI to help restaurants personalize outreach and track results, and Aloha Menu and Aloha Smart Manager will…

Presented by NCR Voyix

Restaurant leaders using AI to replicate own voices for ordering

June 6, 2025

Palona AI has created Restaurant AI, an artificial intelligence sales assistant designed specifically for the pizza, fast casual and quick-service restaurant…

Esper's tech designed to streamline IT Ops for restaurants

At the National Restaurant Association Show, Cherryh Cansler interviews Esper's Keith Szot about the company's expansion into Linux-based device management.

Presented by Esper.io, Inc.

3 tech-savvy ways to ease restaurant labor costs

by Eran Hollander — Chief Product Officer, HungerRush

Restaurants that embrace a tech-first mindset aren't just keeping up; they're gaining the clarity and control needed to manage labor costs, empower their…

Salad House taps Bikky for data-driven growth

June 3, 2025

Salad House, a health-focused franchise, is deploying the Bikky customer data platform for data-driven growth.

Wayback taps mystery shopping platform to manage customer data

May 30, 2025

Wayback Burgers is partnering with Reality Based Group, a tech-enabled video mystery shopping firm, to improve customer service, operational efficiency and…

DSA Signage, Neon partner to deliver engaging signage for restaurants

May 29, 2025

DSA Signage, which manufactures high-quality displays, and Neon, a customer engagement platform, have partnered to have DSA Signage screens powered by Neon's…

NYC's Parched levels up guest rewards with app launch

May 28, 2025

Parched Hospitality Group, known for its Australian-inspired dining and cocktail brands, has launched "Parched Locals," a tiered rewards program and mobile…

Shake Shack debuts app, loyalty offering

May 28, 2025

Shake Shack is enhancing its guest engagement with app-exclusive offers and a gamified loyalty program. App users may get any size soda for $1. The offer is…

Starbucks to introduce self-service kiosks in Korea, Japan

May 27, 2025

Starbucks is set to break with its long-standing tradition of direct barista-customer interaction by introducing self-service kiosks in Korea and Japan for the…

Workstream partners with Instant Financial to offer on-demand pay solutions

May 15, 2025

HR, payroll and hiring platform Workstream has announced a partnership with Instant Financial to provide earned wage access (EWA), digital tip payouts, and…

Panera Bread taps DoorDash, Wing to offer drone deliveries in Charlotte

May 14, 2025

DoorDash and Wing, a drone delivery service, have partnered to launch drone delivery in Charlotte, marking the first time the service is available to city…

Square unveils handheld device, next-gen food, beverage platform

May 13, 2025

Payment company Square has released Square Handheld, a pocketable POS for all restaurant businesses. For full-service restaurants, employees can take orders…

Haven Hot Chicken founders find room for Nashville hot chicken brand

by Mandy Wolf Detwiler — Editor, Connect Media

Haven Hot Chicken has gone from four stores to nine in just 10 months. Learn how the Connecticut-based brand is growing from its co-founders in our latest…

Fuego Tortilla launches loyalty program

May 9, 2025

Fuego Tortilla Grill, a Texas-based fast casual chain, has launched a loyalty program and revamped website to enhance customer engagement.

Botrista Debuts New Beverage Innovations, Expanded AI Capabilities at the National Restaurant Association Show

Botrista debuts new categories including dessert drinks and better for your options like: low calorie, functional, antioxidant, protein beverages, along with…