Chipotle invests in immigration probe legal team

June 19, 2011

Chipotle Mexican Grill has hired a team of attorneys to help the company navigate a federal investigation into its hiring practices.

PRSC: Using social media as recruitment, brand messaging tool

by Kim Williams — Reporter, NetWorld Alliance

Mary Ellen Slayter, senior editor of SmartBrief, led a panel discussion titled "Taking the Social Media Leap" at People Report's Summer Camp Workforce…

People Report Summer Camp: 'Female Jerry Maguire' discusses building relationships

by Kim Williams — Reporter, NetWorld Alliance

June 8, 2011

Molly Fletcher, sports agent, author and president and CEO of Fletcher Digital, spoke to a large audience at People Report Summer Camp Workforce Symposium in…

People Report Summer Camp analysts discuss workforce forecast

by Kim Williams — Reporter, NetWorld Alliance

People Report Summer Camp addresses the rapidly changing marketplace and the ever-expanding ability to connect and engage via technology and social media.

NRA: Restaurants to boost summer employment numbers

June 6, 2011

Restaurants are expected to add 425,000 jobs this summer season, a 4.6 percent increase over the March 2011 employment level, according to National Restaurant…

The Power of a Last Impression

by Don Fox — CEO, Firehouse of America

Do you like to sit behind a one way mirror and listen to your customers talk passionately about the food that they eat and the brands that they favor...or…

NRA 2011: Food safety legislation on the horizon

by Alicia Kelso — Editor, QSRWeb.com

New regulations on imports, locally-grown produce go into effect beginning in 2012.

Sales relationships critical for successful catering program

by Alicia Kelso — Editor, QSRWeb.com

Managers should focus on training, tracking tools, time management and effective strategies.

Five Tools to Help Restaurant Managers Boost Business

Efficient training, reducing theft and decreasing perceived wait time are all part of building a solid foundation for success.

Today’s employee, tomorrow’s unemployed

by Valerie Killifer — Editor, FastCasual.com

A few weeks ago I was sitting at the bar at Harry Caray’s in Chicago’s Midway airport. I was at a stool next to the server station and happened to overhear a…

Chipotle hiring investigation grows in scope

May 3, 2011

The investigation into Chipotle Mexican Grill's hiring practices has been extended to include Atlanta and Los Angeles. Federal immigration agents spent Tuesday…

PeopleMatter secures $7.2 million in Series B funding

May 2, 2011

PeopleMatter, a talent management provider for the service industry, has announced that it has secured $7.2 million in Series B funding to expand sales and…

Store closures impact Pei Wei Asian Diner Q1 results

April 26, 2011

The temporary closure of eight Pei Wei restaurants in Arizona during March 2011 resulted in the loss of 29 sales weeks for P.F. Chang’s China Bistro offshoot…

Great Harvest Bread Company wins democratic workplace award

April 25, 2011

Great Harvest Franchising Inc. has been named a winner of the WorldBlu List of Most Democratic Workplaces global award sponsored by WorldBlu, a company…

Hay Group & CRCA: Restaurant salary freezes thawing

April 24, 2011

According to a recent survey released by management consulting firm Hay Group and the Chain Restaurant Compensation Association (CRCA), the restaurant industry…

Legal troubles continue for Chipotle over hiring practices

April 20, 2011

Chipotle Mexican Grill is facing a criminal investigation over its hiring practices and whether the company willingly employed illegal immigrants at…

As Chipotle Restaurateur program reaches 200, hiring practices still under fire

April 13, 2011

As Chipotle Mexican Grill’s co-CEOs Steve Ells and Monty Moran announce the promotion of the company’s 200th Restaurateur, an article was published by Reuters…

A great find and loss

He was a great find. An experienced fast food manager walked in and applied for an open shift manager position. He interviewed well and obviously had a great…

Baja Fresh CEO gives away franchise on “Undercover Boss”

April 10, 2011

On April 10, Baja Fresh CEO David Kim appeared on the CBS series "Undercover Boss," and gave away one of the largest offerings in the show's history when he…

Baja Fresh boss to go undercover

April 4, 2011

Baja Fresh CEO David Kim will appear on CBS' hit series "Undercover Boss" at 9 p.m. ET on April 10.