Starbucks expanding mobile, loyalty program after successful 2012

March 21, 2013

Starbucks executives touted the company's major growth in 2012 during today's annual meeting of shareholders. They also announced the expansion of the chain's…

PeopleMatter acquires employment assessments provider

March 21, 2013

PeopleMatter announced it has acquired PeopleClues, a global provider of employment assessments. With the agreement, PeopleClues joins PeopleMatter as the…

MonkeyMedia Software launches Catering Institute for restaurant operators

March 14, 2013

MonkeyMedia Software, a provider of turnkey catering solutions for restaurant operators, has announced the launch of its MMS Catering Institute — an education…

Snagajob hourly employment network names new CEO

March 7, 2013

Snagajob, an hourly employment network for job seekers and employers, has named Peter Harrison as its new CEO, succeeding founder Shawn Boyer.

Minimum wage legislation introduced, franchise association responds

March 6, 2013

The debate over the minimum wage has heated up significantly this week. On Tuesday, Senator Tom Harkin and Rep. George Miller introduced a bill to raise the…

PeopleMatter receives $19M in capital funding

March 5, 2013

PeopleMatter announced it has closed a $19-million growth round of capital led by Scale Venture Partners, based in California. According to PeopleMatter CEO…

Zaxby's partnering with Snagajob to attract 'top-notch' employees

February 19, 2013

Snagajob, an hourly employment network for job seekers and employers, and Zax Inc., Zaxby's largest franchise group, recently announced a partnership to help…

President Obama proposes to increase minimum wage to $9

by Alicia Kelso — Editor, QSRWeb.com

State of the Union address touches on immigration reform, health care regulations and other topics that directly affect the restaurant industry.

HotSchedules named Hard Rock International's 'Technology Vendor of the Year'

February 12, 2013

HotSchedules, a provider of mobile and Web-based employee scheduling, forecasting and paperless hiring solutions for the restaurant and hospitality industry…

NRA: Restaurant job growth hit 17-year high in 2012

February 7, 2013

The restaurant industry added jobs at double the rate of the overall economy in 2012, and the National Restaurant Association expects this trend to continue in…

Restaurants with engaged employees rank high in customer satisfaction

January 21, 2013

Restaurants with the most engaged employees experience exponentially righer customer satisfaction ratings, according to research from management consulting…

Panera pays up for denying promotions to black employees

December 27, 2012

Panera Bread has been ordered by a federal judge to pay employees who were denied promotions because they were "fat, black and/or ugly."

Franchisees cautious about growth until tax policies solidified

by Alicia Kelso — Editor, QSRWeb.com

Franchise leaders believe the sector would be growing faster if Washington D.C. addressed the uncertainties of tax policies and other regulations.

Restaurant industry expected to outpace national job growth in 2013

December 10, 2012

While the operating environment will remain challenging, America's 980,000 restaurants are expected to post record sales and continue to be a leading job…

Franchisees mull hiring freezes if tax rates aren't extended

December 10, 2012

According to a new survey of franchisees and franchisors, franchise business growth could grind to a halt if the current tax rates aren't extended beyond their…

NRA Educational Foundation awards $3MM in scholarships

December 3, 2012

The National Restaurant Association Educational Foundation (NRAEF) announced today it achieved several major milestones in 2012, including awarding $3 million…

The great health care debate: Ethically, should restaurant operators offer coverage to employees?

by Cherryh Cansler — Editor, FastCasual.com

Restaurateurs struggling with how and when to offer employees health care insurance will no longer have a choice in 2014, when Obamacare goes into effect. 

Case study: Automated oil management solution reduces costs, increases safety

By implementing the new system, Wild Wing Cafe reduced annual oil use by almost 14,000 pounds and $150,000.

Fast casual chains implement video-based hiring

November 19, 2012

Several restaurant chains are now using JobOn to screen and hire hourly workers for their restaurants. Starbucks, Saladworks, Jamba Juice and Smoothie King…

New Miami Subs Grill named a top franchise for minorities

November 9, 2012

The National Minority Franchising Initiative has compiled its annual list of the "50 Top Franchises for Minorities," appearing in a recent issue of USA Today.