Baristas vs. supervisors: Who will win the tip debate?

May 29, 2013

New York's Supreme Court heard Tuesday from Starbucks baristas and managers in a tip-jar dispute that has pitted low-level workers against assistant managers…

Restaurant leaders share best practices for employee engagement

by Alicia Kelso — Editor, QSRWeb.com

Restaurants have incentivized and engaged their teams with everything from retreats to Facebook pages to ESOL programs.

Restaurants to add 448,000 summer jobs

May 23, 2013

Restaurants are expected to add 448,000 jobs this summer season, a 4.5-percent increase over the March 2013 employment level, according to National Restaurant…

Restaurant job seekers turning to mobile devices

May 14, 2013

New data from Snagajob, an hourly employment marketplace, shows that mobile job searches have increased by 95 percent in the past year.

Survey: Internal promotion popular in hourly marketplace

May 7, 2013

According to an online survey from Snagajob, an hourly employment marketplace for job seekers and employers, 80 percent of companies surveyed have a policy to…

Franchising industry lauded for military veteran hiring efforts

May 1, 2013

As part of the franchising industry's support of the White House Joining Forces initiative, Steve Caldeira, International Franchising Association president and…

NRA proposing changes to E-Verify to better suit small restaurant owners

by Cherryh Cansler — Editor, FastCasual.com

Employers can rely on E-Verify to help them comply with the law.

Higher QSR wage protests spread to Chicago

April 24, 2013

Hundreds of workers walked off their jobs today in Chicago's first-ever combined restaurant and retail strike. According to a news release, employees at…

Survey: Two-thirds of Americans would refuse to patronize restaurants with dirty restrooms

April 23, 2013

Foodservice professionals have a lot to think about when trying to deliver a quality dining experience, but restrooms need to be a major consideration…

NRA's Educational Foundation awards $1.4M in scholarships

April 22, 2013

The National Restaurant Association Educational Foundation (NRAEF) announced the winners of its 12th annual National ProStart Invitational, which took place in…

Celiac foundation, Next Iron Chef contestant plans gluten-free session at NRA Show

April 18, 2013

The National Foundation for Celiac Awareness (NFCA) will address the importance of offering gluten-free options in restaurants and tackle the "Top 8 Myths…

Inktel named MonkeyMedia Software's first certified industry partner

April 18, 2013

MonkeyMedia Software, a provider of catering solutions for multiunit restaurant operators, has announced the first recipient of its MMS Catering Institute…

Boston restaurants temporarily closed after Marathon bombings

April 16, 2013

The typically bustling Boylston Street in Boston is filled with restaurants and shops, both national and local. Today, most of those businesses remain closed…

How Zaxby's plans on becoming a 'household name'

by Cherryh Cansler — Editor, FastCasual.com

The Southeast-based chicken chain is headed west.

MenuTrinfo founder wins entrepreneur award

April 5, 2013

Betsy Craig, founder and president of Fort Collins, Colo.-based MenuTrinfo, was named the 2013 Emerging Entrepreneur of Northern Colorado at the 14th annual…

Case Study: Speeding Up Food Delivery

Table Tracker helped Jason’s Deli shave one whole minute off food deliveries. Read this case study to learn how.

Survey predicts busiest summer hiring season in years

April 2, 2013

This year's summer hiring season is expected to be busier than it has been in recent years, according to the sixth annual summer jobs survey commissioned by…

Case Study: Table Tracker Enhances the Guest Experience at Mia’s

Table Tracker is a table locating system that helps restaurants delivers food faster and enhance the guest experience. See how Table Tracker helped owner and…

Documentary hopes to inspire restaurant industry to get 'Back to basics'

The film aims to depict the restaurant industry's impact on the nation, economically and culturally, while urging a return to its roots, where a fry cook can…

NRA recognizes Buffalo Wild Wings for safe alcohol practices

March 22, 2013

The National Restaurant Association has awarded Buffalo Wild Wings with its 2013 VIBE Vista Operator Award for Best Responsible Alcohol Service Program. The…