Making mobile ordering your friend

by Nic Gray — CEO, Hyprloco

Mobile ordering is becoming a more prevalent channel that guests choose to interact with your restaurant for off-premise orders. Mobile promises to increase…

How self-serve kiosks can rescue corporate dining — part 2: how the solution came to be

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While self-serve kiosks allow corporate dining locations to eliminate the cashier and improve the speed of service for customers, there had been no…

QikServe unveils kiosk ordering solution for hospitality sector

March 23, 2017

QikServe, a multichannel ordering and payment specialist, has rolled out a new solution for hospitality businesses that are looking to implement kiosk-based…

NRA implores Congress: 'Keep debit-swipe fee controls in place'

March 22, 2017

The National Restaurant Association has joined forces with dozens of other restaurant groups to launch a campaign against repealing debit swipe-fee protections…

Brand new way for brands to engage on-the-go

March 12, 2017

Brands seeking new efficiencies and novel approaches to mobile subscriber engagement are taking note of Google's introduction of its Rich Communication…

How payments technologies are changing fast food

Careful consideration of the advantages and disadvantages of each available payments option will enable restaurant owners to find the one that best meets the…

Are wearables the future of dining out?

Wearables in the food industry can increase in-house communication with the entire staff and elevate the customer service experience, giving you an edge over…

Starbucks gets fashionable in Japan with contactless keychain

February 15, 2017

Starbucks' Japanese operations has teamed with a local fashion label in the country to create what's essentially a contactless key chain that coffee lovers can…

El Pollo Loco debuts mobile ordering app

December 1, 2016

El Pollo Loco's online ordering platform and mobile app, developed in partnership with Olo, has officially launched. According to a press release, it includes…

Fast Casual Summit: 5 lessons learned from m-commerce innovators

by S.A. Whitehead — Food Editor, Net World Media Group

Why restaurants must "adapt to mobile commerce or die."

PizzaRev rolls out mobile app

November 15, 2016

PizzaRev has partnered with Punchh platform to launch its mobile app.

EMV 1 year later: Navigating through the process

The U.S. EMV liability shift will "celebrate" its one-year anniversary on Oct. 1, yet roughly 60 percent of U.S. merchants still cannot accept EMV.

Free webinar: How to Create Loyal Guest Behavior

September 1, 2016

Restaurant chains across the country are continuing to build and execute loyalty programs that provide immediate and sustainable results.

Beyond the smartphone: Restaurants and retailers challenged to reach consumers everywhere

by Will Hernandez — Editor, NetWorld Media Group

At the recent CONNECT Mobile Innovation Summit, executives discussed how providing the best omnichannel experience should be a top priority.

Paytronix updates platform

August 23, 2016

Paytronix Systems has implemented upgrades to its Paytronix Platform.

Free webinar: How to Create Loyal Guest Behavior

August 16, 2016

Restaurant chains across the country are continuing to build and execute loyalty programs that provide immediate and sustainable results.

Cradlepoint spices up connectivity for Fuzzy's Taco Shop

August 4, 2016

Cradlepoint, a provider of cloud-based network solutions over wired and wireless broadband, is helping Fuzzy's Taco Shop ensure secure, reliable connectivity…

Tropical Smoothie Café rolls out new design, app

August 1, 2016

Tropical Smoothie Café is launching a brand refresh that includes a new restaurant design, logo and loyalty app.

Learning from the best and the worst restaurant apps

Nearly half of the top 100 restaurant chains don't have a native app, even though consumers expect one. Gleaning wisdom from over 1 million app reviews has…

Freebirds mobile app aims to enhance customer experience

June 21, 2016

Freebirds, the Texas-based restaurant, is launching a mobile app and rewards program.