Balance Grille's mobile app upgrade leads to more traffic

August 29, 2018

After a few attempts, Balance Pan Asian Grille has launched a mobile app that works well for operations and customers. The chain — which posted a 17 percent…

Report: Gen Z kickin' it old school?

Restaurateurs are finally learning millennials' buying behaviors, but the next wave of consumers has crashed onto the restaurant shores. Welcome to the era of…

Le Pain Quotidien undergoing digital transformation

August 21, 2018

Le Pain Quotidien has tapped T3, an Austin-based innovation agency, to help it create a loyalty program and new website with online ordering, according to a…

What fast casual leaders should know about the blockchain

by Cherryh Cansler — Publisher, FastCasual.com

Bradley Cooper, editor of Blockchain Tech News, gives restaurant leaders the lowdown on how to make the blockchain work for them.

Restaurants can now use Square to receive customer orders via Facebook Messenger

August 8, 2018

JoyUp, an AI marketing assistant company for food brands, has announced an integration with Square's point-of-sale system that would enable merchants…

Is Wow Bao changing the meaning of self-ordering kiosks?

Wow Bao's Geoff Alexander reveals customer acceptance of the brand's self-ordering kiosks and use of pick-up cubbies.

FastCasual's parent company launches daily newsletter on fintech

by Kathy Doyle — President, Networld

Networld Media Group has created World of Money, an online daily news brief covering issues and events that affect the business of money and the transfer of…

PDQ reports credit card hack

June 25, 2018

Florida-based PDQ reported on its website this weekend that it was the victim of a cyber-attack between May 19, 2017, and April 20, 2018. The chain said that…

Dickey's makes mobile app available for Android

June 20, 2018

Dickey’s Barbecue Pit -ordering app is now available on Google Play for Android, according to a company press release.It allows customers to place and and…

Pita Pit revamps loyalty, delivery platform

June 14, 2018

Pita Pit has partnered with LevelUp and Olo to introduce a revamped guest loyalty program, third-party delivery and a redesigned app for order ahead, according…

What millennials want from restaurants

Cayan found that millennials are eating out more and are looking for secure payment methods that are easily accessible and reliable.

Zoes Kitchen enhances loyalty program

May 1, 2018

Zoes Kitchen has upgraded ZK Rewards, its omnichannel loyalty program launched late 2017. In recognition of the company's iconic stripes used as part of its…

Coffee Bean & Tea Leaf launches mobile ordering

April 27, 2018

The Coffee Bean & Tea Leaf has launched mobile ordering within its rewards app. The feature is available now at all 191 company-owned locations in Southern…

Grubhub now accepting Venmo

April 17, 2018

Grubhub has announced the availability of Venmo as an in-app payment option for their diners. 

Paytronix app gives brands more control over mobile experience

April 9, 2018

Paytronix Systems Inc., a provider of mobile loyalty and online ordering applications, as well as mobile payment and digital communications tools, has…

Fuzzy's Taco Shop launches online ordering

April 3, 2018

Fuzzy's Taco Shop has launched online ordering, allowing guests to more conveniently order and pick up food from one of Fuzzy's 139 locations, according to a…

Olo partners with EatStreet to fuel delivery for restaurants

March 19, 2018

Olo, an online food ordering solution for the restaurant industry, has teamed up with EatStreet to enable integrated delivery through Olo's Rails platform. 

Fazoli's launches loyalty app for Kentucky guests

March 15, 2018

Fazoli's has launched its first app-based loyalty program with mobile ordering capabilities for all Morehead and Maysville, Kentucky guests, according to a…

Pei Wei improves online ordering, mobile app

March 15, 2018

Pei Wei Asian Kitchen has re-engineered its online and loyalty platforms via a new mobile app.     "To be frank, we know our technology wasn't awesome, and…

Study: Mobile orders skyrocket in 2017, but 2 in 5 still use cash

March 13, 2018

Restaurant visits paid via mobile app grew by 50 percent over the last year, a new NPD study finds. However, cash payment still captures two of every five…