Operations News
Majority of restaurant owners fear Delta outbreaks will harm business recovery
August 9, 2021
A hefty number of restaurants, 88%, are fearful the ongoing Delta coronavirus variant spread will hurt recovery and it's a fear that 76% of all small business…
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Shake Shack enjoys robust Q2 earnings, digital boasts double-digit growth
August 6, 2021
The second quarter of 2021 was a big win for fast casual Shake Shack as the brand saw revenue increase 104%, hitting $187 million, and sales spike 52.7…
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Wayback Burgers enjoyed strong Q2, continues expansion plans
August 6, 2021
Wayback Burgers, a fast casual featuring cooked-to-order burgers and thick, hand-dipped milkshakes, plans to continue expansion and innovation in the later…
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Pita Mediterranean Street Food debuts concession-style stands
August 6, 2021
Pita Mediterranean Street Food, a fast casual chain offering fresh, made-to-order chicken gyros, street pitas, mezza spread, rice bowls, salads and dessert…
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Instacart hires on Facebook executive as president
August 6, 2021
Instacart, an online grocery platform, has appointed Carolyn Everson as president, effective Sept. 7. Prior to joining Instacart, Everson served as VP of…
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Starbird Chicken to require masks
August 5, 2021
Due to rising COVID-19 cases in the Bay Area, Starbird Chicken, a fast casual chain, is now requiring masks for employees and customers at its locations. Its…
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Kitchen United, Kroger team up to compete with fast casuals
August 4, 2021
The Kroger Co., which operates nearly 1,400 grocery stores in the U.S., is officially in the restaurant industry thanks to a partnership with Kitchen United, a…
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Lunchbox gobbles up Spread
August 4, 2021
Online ordering engine Lunchbox has acquired online marketplace Spread which offers delivery and take-out services.
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NRA raises concerns on NYC restaurant vaccination rule
August 3, 2021
New York City's requirement, announced Tuesday, that restaurants check for vaccination proof of customers wanting to eat indoors is drawing more than one…
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Tender Greens, Tocaya merge
August 3, 2021
California-based fast casual concepts Tocaya and Tender Greens have merged, forming One Table Restaurant Brands. The combined company will own and operate 4…
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Scooter's Coffee hires Richard Heyman as CIO
August 3, 2021
Scooter's Coffee, a fast casual chain serving hot and cold drinks, teas, smoothies and food items, has hired Richard Heyman as CIO, according to a company…
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DoorDash expands ghost kitchen footprint
August 2, 2021
DoorDash has opened its second DoorDash Kitchens location in San Jose, California.
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Gymnastics most popular Olympic sport for food delivery
August 2, 2021
Seventy-eight percent of American consumers will order food for delivery at least once while watching the Olympics this summer, according to a survey by…
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The Habit Burger adding drive-thru unit in Phoenix
July 30, 2021
The Habit Burger Grill, a California-based burger brand owned by Yum Brands, is opening a drive-thru unit next week in Phoenix at 5110 W. Indian School Road…
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Coolgreens sees rapid Q2 sales growth
July 30, 2021
Coolgreens, a health-based fast casual restaurant featuring made-to-order items such as salads, wraps, grain bowls and sandwiches, achieved record-breaking…
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Caribou Coffee to use only cage-free eggs by 2025
July 28, 2021
Caribou Coffee, a Minnesota-based chain with over 700 locations worldwide, won praise today from an animal protection non-profit, Lever Foundation, for…
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Canada's restaurant count dropped by 5K in 2020
July 28, 2021
Before the pandemic, Canada's restaurant count held steady at 66,000 units going back to 2016, but then 2020 happened, and the industry lost 5,000 units. That…
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Dickey's adds 63 units in Q2
July 25, 2021
Dallas-based Dickey's Barbecue Pit is continuing to bring its slow-smoked meats to more markets around the globe, opening 63 locations in Q2, three of which…
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City Barbeque hires Hathway to streamline digital ordering
July 23, 2021
City Barbeque has hired digital ordering producer Hathway to design and build native apps, a custom web ordering site and an integrated marketing site to…
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How Penn Station keeps customers safe on, off-premise
July 21, 2021
As more Americans get vaccinated and dine-in restrictions lessen, restaurants are preparing for traffic increases.
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