Operations News
Luckin Coffee improves Q3 2021 sales, earnings
December 13, 2021
Luckin Coffee, a pioneer in coffee vending and a competitor to Starbucks in China which recently entered into a restructuring support agreement with…
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Fazoli’s, FAT Brands CEOs keynoting RFIS 2022
December 9, 2021
Fazoli's and FAT Brands made headlines last month when their CEOs Carl Howard and Andy Widerhorn, respectively, announced that FAT Brands was acquiring the…
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Americans won't return to pre-pandemic dining habits
December 9, 2021
Almost two-thirds (64%) of consumers do not plan to return to their pre-pandemic habits of dining in restaurants within the next six months, according to a…
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Woworks, Noodles & Co join Pathways to Black Franchise Ownership
December 7, 2021
Noodles & Co and WOWorks are the first restaurant franchise companies to adopt the Pathways to Black Franchise Ownership program.
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Mici Handcrafted Italian opens in Colorado Springs
December 7, 2021
Mici Handcrafted Italian has opened its seventh store with a location in Colorado Springs, Colorado. The store is in the King Soopers center in Briargate…
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Luckin Coffee investor urges shareholders to oppose other investor’s plan
December 3, 2021
A Luckin Coffee investor has asked shareholders and convertible bondholders to oppose a plan giving Centurium Capital, another investor, control of the…
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Chopt owner invests in fast casual rice bowl concept
December 3, 2021
James Beard Award-winning chef, TV personality and author JJ Johnson has received Series A funding for Fieldtrip, his NYC-based rice bowl concept, from…
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Holiday fraud activity up 115% in restaurant industry
December 3, 2021
Fraud is up this holiday season, according to research from Sift, a fraud-prevention firm.
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Philly's Best opening ghost kitchen
December 2, 2021
Philly's Best is launching its first ghost kitchen in Oakland, California, at the Oakland Food Hall under the direction of husband-and-wife team Bruce and…
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Original ChopShop's sales soar in Q3
November 30, 2021
Original ChopShop's same-store sales were up 37% for the third quarter over 2019 and its average unit volumes were trending above $2.5 million, said Original…
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Shake Shack making drive-thru debut in Minnesota
November 30, 2021
Shake Shack is opening its first drive-thru location Monday in Maple Grove, Minnesota.
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Canadian restaurant visits down; off-premise dining rising
November 30, 2021
Online and physical visits to Canadian restaurants and foodservice outlets were flat in the year ending Sept. 2021, compared to a year ago when traffic was…
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Chef Rick Bayless creates LTO for Smashburger
November 30, 2021
Chef Rick Bayless is behind Smashburger's latest limited-time offer — the Chorizo Cheeseburger.
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Panera launches first 'next-generation' cafe
November 23, 2021
Panera has chosen Ballwin, Missouri, as the home of its first "next-generation" restaurant design. Featuring a modern dine-in experience around its fireplace…
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Woworks striving to offer more franchises to Black entrepreneurs
November 22, 2021
WOWorks, the parent company of Saladworks, Frutta Bowls, Garbanzo Mediterranean Fresh and The Simple Greek, has partnered with the Multicultural Foodservice…
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Jersey Mike's, customers raise $3M for children
November 22, 2021
Jersey Mike's Subs raised $3 million last weekend for Feeding America, the nation's largest domestic hunger-relief organization.
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FAT Brands adding Native Wings to growing portfolio
November 22, 2021
Just weeks after announcing it was buying Fazoli's for $130 million, Los Angeles-based FAT Brands Inc. said it was acquiring Native Grill & Wings, an…
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How to analyze POS data effectively
November 19, 2021
Your POS system has the capability to store all the data you need to improve your business, but how do you know what information you need? How do you use that…
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Biggby Coffee to use only farm-direct coffee
November 19, 2021
Biggby Coffee, a nearly 300-unit chain based in Michigan, has formed the One BIGG Island in Space initiative to source coffee directly from sustainable farmers…
read nowCorner Bakery invests in customer experience upgrade
November 19, 2021
Corner Bakery Cafe, a 200-unit chain, is upping its customer service game by partnering with Kansas City-based Service Management Group to integrate digital…
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