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Operations News

Chipotle partners with Cash App to push 'Guac Mode'

March 28, 2022

Chipotle Mexican Grill is relaunching Guac Mode, an exclusive benefit for Chipotle rewards members that unlocks access to surprise free guac rewards throughout…

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US restaurant traffic increases after January decline

March 25, 2022

Online and physical restaurant traffic was up 2% and consumer spend jumped up 8% in February, compared to a year ago, according to The NPD Group.

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Detroit Wing Co. debuting commissaries

March 24, 2022

Detroit Wing Company, a Michigan-based wing concept with 20 locations, has opened the first of two commissaries to create sauces and spices needed at each…

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Inspire Brands exceeds $30B in global sales

March 24, 2022

Inspire Brands, which owns Jimmy John's, Arby's, Baskin Robbins, Dunkin' and Buffalo Wild Wings, exceeded $30 billion in global system sales in 2021, a…

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Sweetgreen rolling out drive-thru prototype

March 24, 2022

Sweetgreen is on board with drive-thru service, opening its first location within the next year. Dubbed "sweetlane," the concept will debut in Schaumburg…

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Native Foods hires St. Louis native as executive chef

March 23, 2022

Native Foods, a vegan brand, has hired Chris Bertke as executive chef. The St. Louis native opened Utah Station in 2019 with a menu comprised of plant-based…

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BurgerFi offering late-night bites via food truck

March 22, 2022

South Florida-based BurgerFi's food truck has partnered with late-night delivery platform Gopuff in order to serve customers in the Tallahassee area between …

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Webinar: Leveraging Market Disruptions to Enhance Your Brand Experience

March 22, 2022

Kimberly Jay Restaurants have faced an unprecedented onslaught of crises and shifting consumer expectations over the last two years. How can…

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Nespresso USA files suit against Peet’s Coffee for alleged trademark infringement

March 18, 2022

Nespresso USA Inc. has sued Peet's Coffee in Manhattan federal court claiming that the company's coffee pods violate Nespresso's capsule design trademark…

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Pincho, Hattie B’s tapping Thanx hidden menu capability

March 18, 2022

Florida-based burger and kebab concept Pincho and Nashville-based Hattie B's Hot Chicken are deploying hidden menus to diners by tapping Thanx Loyalty 3.…

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Starbucks to have 55,000 stores by 2030

by Cherryh Cansler — Editor, FastCasual.com

March 16, 2022

Shortly after Starbucks CEO Kevin Johnson announced his retirement Tuesday, he told shareholders during the brand's annual meeting the company would continue…

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Starbucks testing reusable cups, EV charging kiosks, recycle app

March 15, 2022

Starbucks is launching several initiatives designed to help support sustainability efforts, including a reusable cup program, a waste and recycling app to…

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Chopt opening 7 locations in 2022

March 14, 2022

Chopt Creative Salad Company, a NYC-based farm-to-fast-casual concept, is opening seven units this year in Georgia, Virginia and Maryland. "We've learned a…

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Captain D's converting former Bojangles store

March 9, 2022

Captain D's is adding to its Georgia presence by converting a former Bojangles restaurant in Elberton at 123 Elbert St., marking the brand's 106th store in the…

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Omnibus 2022 budget won't restore employee retention tax credit

March 9, 2022

Congress has reached bipartisan agreement on a $1.5 trillion omnibus package to fund the government, according to a report in The Hill.

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Starbucks closes Russian stores

March 9, 2022

Showing the world that it condemns Russia's attacks on Ukraine, Starbucks Corp. is closing all stores in Russia, joining several companies including…

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Red Ribbon Bakeshop adds drive-thru

March 8, 2022

Red Ribbon Bakeshop Inc., a Philippines-founded bakery, debuted its first drive-thru location this weekend in the U.S. Located at 13421 Westheimer Road, Unit…

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Luckin Coffee concludes provisional liquidation

March 7, 2022

Luckin Coffee Inc., a pioneer in coffee vending and a competitor to Starbucks in China which entered into a restructuring support agreement with shareholders…

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Papa Gino's, D'Angelo Grilled Sandwiches hires execs to upgrade customer experience

March 7, 2022

New England Authentic Eats LLC, the parent company of Papa Gino's and D'Angelo Grilled Sandwiches, has tapped two senior restaurant industry executives to help…

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Integrating digital, on-site experiences is driving restaurant sales

March 7, 2022

Digital sales are the majority of sales at physical restaurants with 41% of average sales flowing through digital channels while 32% come from on-premise and…

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