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Operations News & Media

Philly's Best opening ghost kitchen

December 2, 2021

Philly's Best is launching its first ghost kitchen in Oakland, California, at the Oakland Food Hall under the direction of husband-and-wife team Bruce and…

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Original ChopShop's sales soar in Q3

November 30, 2021

Original ChopShop's same-store sales were up 37% for the third quarter over 2019 and its average unit volumes were trending above $2.5 million, said Original…

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Shake Shack making drive-thru debut in Minnesota

November 30, 2021

Shake Shack is opening its first drive-thru location Monday in Maple Grove, Minnesota.

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Canadian restaurant visits down; off-premise dining rising

November 30, 2021

Online and physical visits to Canadian restaurants and foodservice outlets were flat in the year ending Sept. 2021, compared to a year ago when traffic was…

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Chef Rick Bayless creates LTO for Smashburger

November 30, 2021

Chef Rick Bayless is behind Smashburger's latest limited-time offer — the Chorizo Cheeseburger.

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How Pollo Campero will triple US footprint in 5 years

by Cherryh Cansler — Publisher, FastCasual.com

Luis Javier Rodas, Pollo Campero's managing director and COO, recently chatted with FastCasual about how he plans to transform the brand into one of the…

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Panera launches first 'next-generation' cafe

November 23, 2021

Panera has chosen Ballwin, Missouri, as the home of its first "next-generation" restaurant design. Featuring a modern dine-in experience around its fireplace…

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Woworks striving to offer more franchises to Black entrepreneurs

November 22, 2021

WOWorks, the parent company of Saladworks, Frutta Bowls, Garbanzo Mediterranean Fresh and The Simple Greek, has partnered with the Multicultural Foodservice…

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Jersey Mike's, customers raise $3M for children

November 22, 2021

Jersey Mike's Subs raised $3 million last weekend for Feeding America, the nation's largest domestic hunger-relief organization.

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FAT Brands adding Native Wings to growing portfolio

November 22, 2021

Just weeks after announcing it was buying Fazoli's for $130 million, Los Angeles-based FAT Brands Inc. said it was acquiring Native Grill & Wings, an…

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How to analyze POS data effectively

November 19, 2021

Your POS system has the capability to store all the data you need to improve your business, but how do you know what information you need? How do you use that…

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Why your brand must embrace 'Zero Trust Security'

by Jason Graf — VP of product management, Netsurion

The latest network security imperative for brands that operate distributed company stores is Zero Trust, with the assumption, "Never trust. Always verify."

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Biggby Coffee to use only farm-direct coffee

November 19, 2021

Biggby Coffee, a nearly 300-unit chain based in Michigan, has formed the One BIGG Island in Space initiative to source coffee directly from sustainable farmers…

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Corner Bakery invests in customer experience upgrade

November 19, 2021

Corner Bakery Cafe, a 200-unit chain, is upping its customer service game by partnering with Kansas City-based Service Management Group to integrate digital…

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Denver chef creates fast casual noodle, dumpling bar

November 18, 2021

Chef Lon Symensma and ChoLon Restaurant Concepts have opened a fast casual concept, YumCha Dumpling & Noodle Bar, in Denver's Lower Downtown neighborhood…

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Sticky's debuting first drive-thru location

November 18, 2021

Sticky's Finger Joint, a New York City-based fast casual chicken finger restaurant, is converting its third New Jersey location in Union Township to its first…

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Damon 'Snacks' Harrison tackling Vitality Bowls

November 18, 2021

Vitality Bowls, which specializes in açaí bowls, has signed an agreement with former NFL defensive tackle Damon "Snacks" Harrison to open a location in Fort…

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Creating Customer Stickiness Through the Right POS Partner

When looking for a new POS system, think beyond the product. Think partnership. Evaluate POS systems and companies against four areas proven to generate…

Presented by FastCasual.com

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Zoup 'concentrating' on retail growth

November 17, 2021

Designed for at-home cooks and holiday hosts looking to add flavor to their creations, Zoup has created Zoup Good, Really Good Culinary Concentrates.

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Restaurant Analytics: The Art of Asking the Right Questions

Your restaurant technology stores all the data you need to improve your business, but how do you know what information you need?

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