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Operations News & Media

Hughes Receives 2023 Customer Value Leadership Award by Frost & Sullivan

Award Identifies Hughes as best in class in the North American Digital Signage Industry.

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Store task automation top focus for restaurant operators

March 30, 2023

Restaurant operators are expected to automate over half, 51%, of store tasks within two years, according to the 2023 Connected Restaurant Experience study…

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Last call: Nominate your brand for FastCasual's 2023 Excellence in Food Safety awards

March 30, 2023

As part of the 2023 FastCasual Top 100 Movers & Shakers list, FastCasual and Steritech, a provider of food safety assessments, will honor one brand with…

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Giant Food debuting in-store fast casual concept

March 28, 2023

Giant Food, a Washington D.C. regional grocery chain, is now home to Nalley Fresh, a fast casual brand based in Maryland. Nalley Fresh is inside Giant Food's…

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BurgerFi CEO 'enthusiastic' about development pipeline

March 24, 2023

BurgerFi International Inc., which owns BurgerFi and Anthony's Coal Fired Pizza & Wings, reported revenue was up 29%, to $45.2 million, in Q4 2022…

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Haven Hot Chicken taps industry veteran as COO

March 23, 2023

Haven Hot Chicken has appointed Gretchen Bartkus as chief operating officer, overseeing corporate and store day-to-day operations as well as working closely on…

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Salad and Go expands Houston footprint

March 23, 2023

Salad and Go is launching two locations in the Houston area, expanding its Texas footprint.

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Paris Baguette CDO shares 3 secrets to real estate, construction

Mark Mele, CDO of Paris Baguette, discusses how the international bakery franchise prioritizes convenient locations with high visibility when looking for cafe…

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Qu Releases 4th Annual State of Digital Report for Quick Service & Fast Casual Restaurants

The top findings in the report center around 8 key trends enterprise brands can expect to see in the next 12-24 months—including investment priorities, top…

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2023 Top Tech-Savvy Restaurant Brands

As succeeding in the restaurant business becomes ever more complicated, many operators are turning to technology to overcome today’s challenges. Check out 1…

Presented by FastCasual.com

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Garces Group, Ballad Brands, Ideation Hospitality make Buena Onda winner

by Mandy Wolf Detwiler — Editor, Networld Media Group

In a keynote address at the Restaurant Franchising and Innovation Summit, three restaurant execs discuss launching Buena Onda, which now has five locations.

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Food Truck Operator names 'Food Trucks to Watch’ in 2023

The first-ever edition of Food Truck Operator’s free ‘Food Trucks to Watch in 2023’ report offers an insider look at two dozen food truck operations across the…

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Bad Ass Coffee promotes CMO

March 20, 2023

Bad Ass Coffee of Hawaii has promoted Chris Ruszkowski from SVP of marketing to CMO. Having been with the brand since 2020, he will help the brand open over 2…

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Beyond the discount: 6 ways to evolve customer loyalty

Loyalty programs have become more intuitive and smarter that ever. Here are six ways brands can optimize their current loyalty initiatives.

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Nextbite creates virtual brand with 'Stranger Things' actor

March 16, 2023

Nextbite has launched TenderFix, a virtual brand featuring chicken and plant-based sandwiches, sliders and tenders. Noah Schnapp, an actor who starred in…

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Sweet Paris Creperie donates over 359K meals

March 16, 2023

Sweet Paris Creperie & Cafe, which serves sweet and savory crepes, has donated 11,871 additional meals to the Houston Food Bank through its "Eat Here, Feed…

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How restaurant operators can reduce labor costs and better manage staff shortages

Between supply chain issues, a labor crisis and changing customer expectations, most restaurant owners are dealing with lower margins, higher staff turnover…

Presented by FastCasual.com

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Scooter's hires CMO

March 13, 2023

Scooter's Coffee has hired Malorie Maddox as chief marketing officer.

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Dickey's scales down menu

March 10, 2023

Dickey's Barbecue Pit spent the past year collaborating with franchisees to cut its menu by 42% in an effort to combat food inflation, maintain value to guests…

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Why Restaurants Should Implement a Branded App

Many restaurants turn the task of designing websites, online ordering portals and creating mobile apps over to online order aggregators. If operators are doing…

Presented by FastCasual.com

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