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Operations News & Media

Shake Shack CFO: Operational improvements enhancing profitability

by Cherryh Cansler — Editor, FastCasual.com

August 3, 2023

Despite higher than usual operating costs, New York-based Shake Shack Inc. reported Thursday a net income of $6.9 million and a profit of 16 cents for its 202…

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Luckin Coffee reports stellar Q2 2023 results

August 1, 2023

Luckin Coffee, a pioneer in coffee vending and a competitor to Starbucks in China, reported major sales and income gains for Q2 2023, according to a press…

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GiftAMeal wins Amazon's 2023 Business Grant

August 1, 2023

GiftAMeal, a cause-marketing program that turns restaurant photos into meals for local families in need, has won $25,000 as the grand prize winner of Amazon's…

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Fajita Pete's catering orders up 30%

August 1, 2023

Houston-based Fajita Pete's is experiencing extraordinary growth in its catering business with orders up 30% for the year. Additionally, website visits to the…

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Dig: 'No sleep til Brooklyn'

July 27, 2023

Dig, a chef-centric eatery based in New York City, is opening its second Brooklyn restaurant in September in the mixed-use City Point development.

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Are Chipotle price increases back on the table?

by Cherryh Cansler — Editor, FastCasual.com

July 27, 2023

Chipotle Mexican Grill Inc. may be raising menu prices after noting food costs were up during Wednesday's second-quarter earnings call with investors. Total…

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Tacombi debuts 1st Chicago location

July 26, 2023

Tacombi, which launched in 2006 as a taco-serving bus on the sands of the Yucatán and now operates 17 taquerias, has opened its first taqueria in Chicago.

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SPIN! Pizza to open in Frisco, Texas

July 26, 2023

SPIN! Pizza will open its latest location in Frisco, Texas, in early August, according to a press release.

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Fazoli's exploring AI ordering at drive-thru

by Cherryh Cansler — Editor, FastCasual.com

Doug Bostick, president of Fazoli’s, is testing drive-thru voice AI in 12 company restaurants.

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Must-have features for a modern restaurant POS

When researching the right POS for you, it’s important to make sure it includes the features you need while offering benefits that separate it from other…

Presented by FastCasual.com

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The Next Step in Personalizing Self-Service Interactions

Although self-service technology provides convenience and efficiency, it can also feel impersonal and frustrating if the system is not tailored towards an…

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ICXA to honor Elevate winners at 7th annual summit

by Alicia Lavay — Executive Director, ICX Association

The ICX Association will honor five companies as winners of the 2023 Elevate Awards during a ceremony at its upcoming annual conference, the Interactive…

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How a McDonald’s Franchisee Reduced Employee Turnover and Doubled the Size of Their Staff

You can either blame the economy and hope the situation gets better or overcome your challenges by making a simple change to your hiring process. Watch as we…

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FastCasual to honor 2023 Hall of Famers

by Cherryh Cansler — Editor, FastCasual.com

Each leader will attend the summit to accept an award and share leadership experience, strategies and a few lessons learned along the way.

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BurgerFi CEO becomes investor

July 13, 2023

On Carl J. Bachmann's first day as CEO of BurgerFi International Inc., the owner of BurgerFi and Anthony's Coal Fired Pizza & Wings, also became one of the…

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Pizza survey shows what customers want from their favorite pizzerias

by Mandy Wolf Detwiler — Editor, Networld Media Group

In a survey of 403 people, 100% said they had ordered pizza, either for delivery by pick up. No longer are customers using the telephone to place their orders.

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SynergySuite upgrades operations, safety tools

July 11, 2023

SynergySuite, a restaurant back-of-house software provider, has released a redesign of its operations and food safety modules, allowing customers to manage and…

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Velvet Taco launching Chat GPTaco

July 10, 2023

Dallas-based Velvet Taco is promoting its latest LTO, the Chat GPTaco, developed by Chef Venecia Willis using the latest artificial intelligence generator…

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Food delivery services sue NYC to block pay stipulation

July 10, 2023

DoorDash, Grubhub and Uber Eats are suing New York City to stop the minimum pay rules that go into effect this week.

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Firehouse Subs unveils kitchen redesign

July 10, 2023

Firehouse Subs has unveiled a new kitchen design at its Jacksonville, Florida, restaurant. The store is located at 11700 San Jose Blvd.

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