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Operations News & Media

5 basic innovation ideation principles

by Darrel Suderman — President, Food Technical Consulting

Rank and file company employees of a food company may say "We're not Apple Computer!" We can't generate the innovative ideas that Apple does!" We are doomed to…

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NRA opens early bird registration for annual Hotel-Motel Show

September 12, 2011

The National Restaurant Association has opened attendee registration for its 2012 Restaurant, Hotel-Motel Show and International Wine, Spirits & Beer Event…

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Phil Costner named president of la Madeleine

September 11, 2011

La Madeleine Country French Café announced today that Phil Costner has been named president and chief operating officer. In his new role, Costner is…

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The veggie burger: 'Is what's for dinner'

A spike in vegetarianism is inspiring fast casuals to go gourmet with meatless options.

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Food truck segment speeding up

by Alicia Kelso — Editor, QSRWeb.com

September 7, 2011

The food truck has been gaining momentum since 2008, with some predicting a short-lived heyday. That has certainly not been the case, as new research by the…

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Firehouse Subs recognizes company standouts

September 6, 2011

Firehouse Subs acknowledged system-wide leaders during its third annual "Family Reunion" in July.

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Philosophically Speaking

by Paul Mcginnis — Vice President, Marketing, Ecolab Food Safety Specialties

On occasion, I enjoy listening to the words of philosophers like Aristotle and Socrates or theologians such as Wesley or Spurgeon. But, hands down, the deep…

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Five Guys earns top burger in Zagat's 2011 survey

September 5, 2011

McDonald's, Subway and Wendy's were big winners in this year's Zagat's National Fast Food Restaurant Survey, released today.

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The trouble with change

by Melissa Abbott — Director, Culinary Insights, The Hartman Group, Inc

At Hartman Group, we've always taken a conservative, "wait and see" approach to technology, innovation and change. Cool gadgets, shopping technology and…

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Starbucks CEO launches website demanding fiscal change

September 1, 2011

Starbuck's CEO Howard Schultz hopes his new website and Facebook page can help turn around the economy. The online campaign comes after his Aug. 15th open…

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Texas Restaurant Association members get health care coverage

September 1, 2011

More than 37,000 Texas restaurant owners and operators now have access to health insurance and related services through the Restaurant Health Care Alliance, a…

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Capriotti's: Can you do the CAPpy?

August 31, 2011

Capriotti's Sandwich Shop fans can dance for free food. A new application on Capriotti's Facebook page allows customers to upload a 35-second video of them…

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Restaurants gear up for Labor Day as industry outlook softens

August 30, 2011

New research from the National Restaurant Association estimates that 35 percent of American consumers will dine out, takeout or order delivery from a…

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Steve Jobs understood product innovation

by Darrel Suderman — President, Food Technical Consulting

Steve Jobs understood product innovation

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Disproving the Top 3 employee tax credit misconceptions

by Amanda Richardson — Senior Vice President of Product and Marketing, Snagajob

Technology has transformed the process of qualifying employees for tax credits and collecting Uncle Sam’s incentives. What was a manual, red tape-ridden…

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Living the dream

by Jon Sooy — VP Sales and Marketing, Golden Pacific Systems, Inc.

It was just a day like any other day. It was filled with lots of action, excitement and pressure. The restaurant business is tough, but you love it. Your head…

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Togo's joins Share Our Strength campaign

August 28, 2011

Togo's Sandwiches has teamed up with Share Our Strength, a national non-profit organization focusing on ending childhood hunger. All 240 Togo's units in…

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Commentary: Embracing cross-segment competition

Three tips on how to stand out as casual and fast casual characteristics blur.

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10 must-have iPad apps for restaurant operators

by Nash Sherchan — VP Marketing, iMediAd Hospitality

Restaurant owners are discovering the power of iPads and have started using them to make their operations efficient. The good news is that you, too, can use…

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Will Groupon be the next Pets.com?

by Nate DaPore — President and CEO, PeopleMatter

Groupon continues to be front and center in the foodservice industry. A day doesn't go by where I don't hear the name Groupon from an operator, see an RSS feed…

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