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Operations News & Media

Restaurant operators optimistic about the months ahead

March 1, 2013

Driven by a more optimistic outlook among restaurant operators, the National Restaurant Association's Restaurant Performance Index (RPI) rose to its highest…

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Burger joint serving alligators and pythons and beavers: 'Oh my!'

March 1, 2013

Bull City Burger and Brewery brewpub, a fast casual concept based in North Carolina, is celebrating its second annual Exotic Meat Month. Going by the …

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Ice cream concept's success comes from constant branding

by Alicia Kelso — Editor, QSRWeb.com

The Comfy Cow founders discuss how they branded, duplicated and expanded their premium ice cream concept during a slow economy.

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Freshii CEO gets fresh perspective from 'Undercover Boss'

February 28, 2013

Freshii founder and CEO Matthew Corrin wore a disguise and went undercover in his own Canadian franchises to learn about his employees' dedication to the brand.

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Restaurant sales devastated by winter storm

February 28, 2013

Boston and Connecticut restaurants were hit hard by this month's blizzard, called Nemo, that blew through the area during the weekend of Feb. 8-10.

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Commentary: Why fast casual is not the future of restaurant business

An industry expert describes how fast casual is evolving into fresh casual.

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Schlotzsky's shatters company record with 170-unit franchise deal

February 27, 2013

Schlotzsky's has signed its largest franchise agreement in more than 40 years; the partnership calls for 170 Schlotzsky's locations throughout California…

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Quickcue unveils table management solution

February 27, 2013

Quickcue, a tablet app created to serve restaurant hosts, staff, managers and owners, has launched its Table Management solution. Building upon its waitlist…

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WFF announces changes to board of directors

February 27, 2013

Women's Foodservice Forum has added new members to its board of directors: Karen Bowman of Deloitte, Twila Day of Sysco and Jack Sinclair of Walmart. Current…

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NoshList launches mobile waitlist apps

February 27, 2013

Firespotter Labs has announced that its waitlist app for iPad, NoshList, has launched for iPhone, iPod Touch and Android platforms. The NoshList app is free…

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How restaurants can get ultimate results with direct mailing

Focusing on The Big Three -- size, design and list -- will result in excellent results from postcard marketing.

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Why Le Duff's 3 fast casual brands are poised for growth

Paul Carolan, chief development officer with Le Duff America, chatted with FasCastual.com about his plans for Bruegger's Bagels, la Madeleine and Brioche…

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Integrated mobile wallet allows customers to pay at the table

February 25, 2013

Paydiant, a provider of a cloud-based mobile wallet and offer-redemption platform, today announced that Menusoft has integrated the Paydiant mobile wallet…

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NRA names board members

February 22, 2013

The National Restaurant Association and the National Restaurant Association Educational Foundation announced today that they have elected officers to their…

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New Jersey franchisee named Pancheros Franchisee of the Year

February 22, 2013

Pancheros Mexican Grill has named Kato Patel as its Franchisee of the Year. Patel, a franchisee of the Mount Laurel, N.J., location, was commended for…

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Jack in the Box CEO: Starting to notice softer sales from consumer uncertainty

February 22, 2013

Jack in the Box Inc., parent company of Jack in the Box and Qdoba brands, reported earnings from its first quarter 2013, ended Jan. 20.

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New app puts restaurant customers in control of music

by Cherryh Cansler — Publisher, FastCasual.com

Roqbot allows customers to select the music played while they eat.

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Experts warn of impending food price increases

by Alicia Kelso — Editor, QSRWeb.com

Effects of the 2012 summer drought and a possible sequester are expected to contribute to trend.

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IMFA honors Smashburger, Panera Bread, Noodles & Co.

February 21, 2013

For the third consecutive year, The International Foodservice Manufacturers Association is recognizing four foodservice chain operators, including Smashburger…

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Will mobile tech be the death of cash registers?

by James Wester — Editor 1, Mobile Payments Today

Fast Casual Senior Editor Cherryh Butler spoke to a number of companies providing tablet solutions that predict they'll eventually replace cash registers.

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