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Operations News & Media

Two fast casual brands on mission to prove 'healthy' is delicious

by Cherryh Cansler — Publisher, FastCasual.com

CEOs Paul Chaudury and Tim Murphy discuss how using the "right" marketing techniques will help their healthy fast casual concepts succeed.

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Fazoli's CEO accepts FastCasual.com's highest award

Carl Howard, CEO of Fazoli's, accepts his award during FastCasual.com's Top 100 Awards Banquet. Fazoli's was named No. 1 on the 2013 list of Fast Casual Top…

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MasterCard drives dining with a purpose

by Alicia Kelso — Editor, QSRWeb.com

Restaurants provided opportunity to join MasterCard and Stand Up to Cancer

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Restaurant industry applauds delay of Obamacare employer mandate

by Alicia Kelso — Editor, QSRWeb.com

Businesses with 50-plus employees now have an extra year to comply with coverage.

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KFC ready to open a fast casual spinoff?

July 2, 2013

In the spring, KFC closed one of its flagship units in its hometown of Louisville, Ky., to remodel into what the company calls an "Innovation Restaurant." The…

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Teriyaki Madness CEO prepares for Asian Invasion

by Cherryh Cansler — Publisher, FastCasual.com

Rod Arreola chatted with us about why he expects other Asian concepts to jump on the fast casual bandwagon and how he plans to drive the competition.

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Restaurant groups applaud Senate immigration bill, call for stronger verification

by Alicia Kelso — Editor, QSRWeb.com

Congress is expected to take up immigration reform in July.

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Restaurant industry performance hits a 14-month high

June 28, 2013

Buoyed by stronger same-store sales and customer traffic levels, the National Restaurant Association's Restaurant Performance Index hit a 14-month high in May.

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Your Pie founder: Fast casuals will beat the '$10-pizza chains'

by Cherryh Cansler — Publisher, FastCasual.com

Americans are tired of the companies with unlimited marketing budgets telling them what they should eat and drink, says Drew French, founder of Your Pie.

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Pie Five Pizza adding 15 units to Florida agreement

June 27, 2013

Pie Five Pizza Co. has awarded 15 additional franchise units to L. Gale Lemerand to expand even further in the Florida market.

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NY court decision allows Starbucks shift supervisors access to tips

June 27, 2013

Starbucks baristas must split tips with shift supervisors, but assistant managers have no right to collect a share, according to a ruling handed down Wednesday…

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Game on: How restaurants can power up loyalty strategy

Loyalty gaming must be fun and simple, with rewards that link back to genuine in-restaurant experiences.

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Pie Five partners with Hass avocados for new offering

June 26, 2013

Pie Five Pizza Co. has added a new Chicken Awesome-Cado pie for the summer lineup.

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Conduit launches app reseller program

June 26, 2013

Restaurants looking for a new stream of revenue may find it with Conduit, a provider of engagement solutions for Web and mobile publishers. The company has…

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St. Louis-style ribs at Boston Market spur double digit growth

June 25, 2013

Since adding St. Louis Style ribs to its menu in April, Boston Market has seen sales at its restaurants increase by more than 16 percent, with ribs accounting…

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NYC Bagel's CEO shares his strategy to win with Groupon

by Cherryh Cansler — Publisher, FastCasual.com

Corey Kaplan's four-unit bagel chain is thriving in Chicago.

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Starbucks UK to start paying taxes

June 24, 2013

The days of Starbucks UK avoiding £20 million in corporation taxes over the past two years are gone, according to the Daily Mirror. Under pressure from…

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5 things mobile payments vendors don't want you to ask

The man behind the Starbucks mobile payments implementation tells restaurant owners what they need to ask their mobile payments vendors.

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National Restaurant Association to host inaugural Innovation Summit

June 21, 2013

The National Restaurant Association will host the inaugural Restaurant Innovation Summit this fall as a way to offer restaurant operators ideas to better…

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Chain restaurant group asks for repeal of Renewable Fuel Standard

June 20, 2013

The National Council of Chain Restaurants (NCCR) today launched "Feed Food Fairness: Take RFS Off the Menu," a new grassroots campaign focused on repealing the…

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