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Operations News & Media

Canadian burrito chain rebrands in US

January 14, 2025

Canada-based BurritoBar USA Inc. debuted its rebranded experience on Dec. 24, 2024, when it opened in Murfreesboro, Tennesee. Originally introduced to the U.S.

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Just Salad opens 1st drive-thru location

January 13, 2025

Just Salad, which has over 90 locations, has opened the first of many drive-thru locations planned for the year, said Nick Kenner, founder and CEO.

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Using customer data to boost loyalty

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

A panel at the upcoming Restaurant & Innovation Summit in Myrtle Beach, South Carolina from March 11 to 13 will examine how restaurants can leverage data to…

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6 steps to building a debt-free restaurant

by Robby Berg — Sr. Director of Ops, Accounting, and HR, Fresh Restaurant Group

Multi-unit Genghis Grill franchisee reveals six strategies for opening a second location with no debt.

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Shake Shack to hit 1,500 units

January 13, 2025

Shake Shack Inc. CEO Rob Lynch said the chain has the potential to hit 1,500 company-operated units, versus the prior target of 450 provided in conjunction…

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Garden Catering fights childhood cancer

January 10, 2025

New York-based Garden Catering is inviting the community to support "Queen Willa's Countdown to the Bell" by selling $5 coupon booklets with 100% of proceeds…

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Speaker Spotlight: David "Rev" Ciancio, Salad House and more

Rev Ciancio, marketing and chief eating officer for Salad House, Crazy Pita, Handcraft Burgers & Brew and Branded Strategic, shares a look at his career, his…

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FAT Brands donating 10K meals to LA wildfire evacuees, responders

January 10, 2025

Through its food truck, the Fatmobile, FAT Brands Inc., the parent company of LA-based Fatburger, is donating 10,000 meals to first responders and fire…

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Pizza Marketplace's Top 100 Movers & Shakers nomination deadline extended

by Mandy Wolf Detwiler — Editor, Networld Media Group

The deadline to enter Pizza Marketplace's Top 100 Movers & Shakers List has been extended to Jan. 24.

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Perfecting QSR Delivery with POS Scales & Advanced Labeling

By incorporating weight-based verification with smart labeling and advanced point of sale (POS) scale solutions, QSRs can ensure order accuracy, transform…

Presented by Star Micronics America

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Bojangles, Grubbrr execs talk kiosk partnership

by Mandy Wolf Detwiler — Editor, Networld Media Group

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, talks with Richard Del Valle, chief of…

Presented by Grubbrr

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Instacart, Cut+Dry partner to boost ad reach for food manufacturers

January 6, 2025

Cut+Dry, an e-commerce and advertising platform for independent foodservice distributors and manufacturers, is integrating Instacart's Carrot Ads technology…

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Guide: How To Respond To Online Reviews

97% of consumers look at online reviews before making purchase decisions. That’s a lot of eyes on your reviews, and crucially, your restaurant's responses!

Presented by Ovation Up, Inc.

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5 ways restaurants can crack the code on rising egg prices

Mike Stasko, the president of Sunny Street Cafe discusses how the restaurant franchise is navigating the challenges of rising egg prices while maintaining its…

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FastCasual reveals 10 most-read stories of 2024

by Cherryh Cansler — Editor, FastCasual.com

Stories about Chipotle, Panera, Freddy's and Schlotzsky's landed on the top 10 list.

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Speaker Spotlight: Robby Berg, Genghis Grill

Robby Berg, regional director of operations for Genghis Grill, shares a look at his career, his achievements and industry trends ahead of his appearance at…

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FastCasual opens Top 100 nominations, changes judging process

by Cherryh Cansler — Editor, FastCasual.com

The newly created Fast Casual Index will help determine the Top 100 rankings. Nominations are open now, close Feb. 3

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7 trends transforming restaurant catering sales in 2025

by Nabeel Alamgir — CEO and Co-founder, Lunchbox.io

Catering remains a high-growth segment for enterprise restaurant brands, with 2024 showcasing significant sales, technology and customer engagement…

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6 ways to maximize December catering orders to drive January revenue

by Kelly Grogan — Co-Founder, CRUMBS

With the right strategies, you can leverage your catering business in December to keep the revenue flowing well into the new year.

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How Friendly's Got 24X More Feedback with Less Work - Ovation Case Study

Friendly’s, the 120+ location family diner, switched from traditional long surveys and skyrocketed the amount of feedback they were getting while managing it…

Presented by Ovation Up, Inc.

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