Why restaurant ordering kiosks won't replace employees

by Bradley Cooper — Editor, Connect Media

As QSR giants begin to deploy order-taking kiosks, some people are asking whether the devices will replace employees. With questions like this, it's important…

Domino's wage theft suit could have big implications for chains

by S.A. Whitehead — Food Editor, Net World Media Group

The suit claims that because of the under-calculated hours, employees at the franchises named were not compensated for more than $500,000.

Mama Fu's appoints president, CFO

May 25, 2016

Mama Fu's Asian House has named Steve Burt as its president and chief financial officer.

Billy Sims taps former Bennigan's exec for VP gig

May 24, 2016

Billy Sims BBQ has named Jennifer Gamble as the brand's VP of Marketing. Gamble served as VP of Marketing for Dallas-based Bennigan’s Franchising Company…

Why 'locally sourced,' 'organic' aren't just buzzwords

QSRs need to pay heed to the increasing movement of consumers toward all things healthy and natural, and they need to be authentic about it.

Grubhub's new platform enhances management options

May 23, 2016

Online and mobile food ordering and delivery provider, Grubhub, launched a new in-restaurant platform called GrubCentral. It's accessible from any device and…

Cosi facing NASDAQ deslisting

May 20, 2016

Cosi Inc has an additional 180 days to attain compliance with NASDAQ's minimum bid price requirement or face delisting, according to a company press release.

Industry leaders weigh in on labor regulations

by Cherryh Cansler — Publisher, FastCasual.com

FastCasual interviewed a variety of industry leaders hoping to find a consensus regarding the labor ruling. Instead, we learned that the issues sparked a…

Ohio ice cream shop launching pad for new overtime regulations

by Cherryh Cansler — Publisher, FastCasual.com

VP Joe Biden said the ruling, which extends overtime protections to 4.2 million more Americans, who are not currently eligible under federal law, will help to…

Uncovering 4 secret ingredients of 'the modern brand'

by Jeff Fromm — Executive Vice President, Barkley

Modern brands, including Panera, Starbucks, Shake Shack, are more than restaurants or food products. They represent the lifestyle of modern consumers today.

Johnny Rockets receives export award from US president

May 17, 2016

In recognition of its franchise and sales success overseas, Johnny Rockets received the President's E Award for Exports at a ceremony in Washington, D.C. The…

Jack in the Box Q2 results fall behind overall sandwich segment

May 13, 2016

Jack in the Box Inc, which owns Qdoba, reported that operating earnings per share for Q2 exceeded the company's expectations, despite announcing that system…

Qdoba COO elevated to president

May 13, 2016

Qdoba COO Keith Guilbault will take over as the brand's president, effective June 3, when CEO Tim Casey resigns, according to a press release from Jack in the…

The pre-shift meal: Sometimes simple is best for team building

by Jennifer Yugo, Ph.D. — Principal Consultant, Engaging Business Communications

One of the easiest and most effective options for "team building" is the pre-shift meal.

Consumers rank Panera, Chick-fil-A, Starbucks, DQ as favorite brands

by S.A. Whitehead — Food Editor, Net World Media Group

Results are in from a study created via a mobile insights platform that captures customer impressions of some of the nation's premier QSR brands.

3 ways to enhance franchise performance with distributed analytics

Restaurant chains should learn how to better leverage their data to improve efficiencies and increase the revenue impact from each franchise.

Time's up: FDA takes final step toward menu labeling

by Betsy Craig — pres, menutrinfo.com

Menu-labeling expert Betsy Craig discusses some of the FDA's newest requirements.

Noodles & Co remains upbeat despite Q1 share losses

May 4, 2016

Although Noodles & Company reported negative earnings per share for Q1, revenues were up 7.8 percent compared to the same quarter last year, according to…

Site selection secrets for restaurant tenants

The commercial space chosen by a restaurant tenant can be a deciding factor in the success or failure of the business.

Blazing Onion adopts digital menu platform

May 3, 2016

Lynnwood, Washington-based fast casual restaurant chain Blazing Onion has deployed eTouchMenu at its restaurant in Gig Harbor, Washington, and plans to launch…