Investing in technology? Restaurants share hits and misses

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Companies need to do their research, and management has to be supportive for technology initiatives to succeed.

Arby's franchisee weighs in on brand's 'tech tolerance'

COO Bo Davis discusses how he uses technology to keep employees engaged.

Former Captain D's exec joins Lennys Grill and Subs to oversee franchising

June 29, 2017

Lennys Grill and Subs has hired industry veteran Jennifer Benjamin as VP of Franchise and Market Development, according to a press release. She will oversee…

Cisco Adler to open Malibu Burger Co

June 28, 2017

Southern California-based entrepreneur, Cisco Adler will open Malibu Burger Co. in that community's Malibu Village property on June 30, a news release said.

Wingstop creates CXO role

June 27, 2017

Wingstop Restaurants has appointed Stacy Peterson to its newly created position of Chief Experience Officer (CXO). Peterson, who has served as Wingstop's CIO…

Nobly POS to demo mobile product with Star Micronics at Birmingham UK Coffee Festival

June 27, 2017

Star Micronics, a POS printer manufacturer, has joined forces with Nobly POS to provide an mPOS solution designed for coffee shops and mobile food and drink…

Cowboy Chicken CEO talks about what keeps him awake at night

Sean Kennedy, CEO of Cowboy Chicken, discusses how he's growing his 22-unit brand.

Shake Shack landing at LAX

June 23, 2017

Shake Shack is ready for landing at Los Angeles International Airport’s Terminal 3.  The LAX Shack, to be operated by HMSHost — in partnership with developer…

4 ways to use POS data to cut costs

by Niall Keane — CEO of SynergySuite, SynergySuite

When integrated with a back-office system, POS data reveals inventory needs, how much they should purchase and how many employees are needed on hand to turn it…

Can being 'too accurate' hurt your business?

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

If you believe in the Pareto Principle (80/20 rule), you may think that trading off a little accuracy to dramatically reduce costs and effort is a worthwhile…

Free Webinar: How to get your brand all wrapped up in that 'transparency thing'

by S.A. Whitehead — Food Editor, Net World Media Group

Can consumers really see your brand? Do they really see how you're "being transparent" about your ingredients, their sources and quality? This free webinar…

Franchisees talk do-over: What they wish they knew before opening their franchise

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Managing employees is a major aspect that new franchisees often don’t realize or prepare for when signing a franchise agreement. That, and the fact that…

Is your brand addicted to growth?

by Bobby Shaw — President, Bobby Shaw Consulting

Growth in the restaurant industry is always top of mind for franchisees, franchisors and company-owned restaurants, and there is nothing wrong with that.

Improve the Guest Experience with Guest Paging

Businesses understand the importance of communicating with guests. Increase operation efficiency and enhance the guest experience with guest paging systems…

Grow your business with Table Tracker

Table Tracker is a table location system that identifies where guests are sitting so you can deliver food faster, create a better guest experience and…

Police close Pennsylvania Chipotle after drug bust

June 7, 2017

A Chiptole in Pennsylvania was closed today after Radnor Township police suspected marijuana dealing at the restaurant on the 300 block of Lancaster Avenue in…

Study: Restaurants offering trends that consumers don't want

Mobile ordering, delivery services and the influence of social media have obviously changed the way consumers interact with restaurants, but there may be a…

Potbelly CEO stepping down

June 2, 2017

Potbelly CEO and Chairman Aylwin Lewis will step down later this year, according to a company press release.

Lemonade debuts 2nd generation store

June 1, 2017

Lemonade has debuted its second generation store, which includes a new ordering system, curated food plates and new decor, according to a company press…

Togo's names CEO, COO, CMO

June 1, 2017

Glenn Lunde has assumed the role of president at Togo's Holdings, reporting directly to the board of directors, following the retirement of Togo's Chairman and…