Can being 'too accurate' hurt your business?

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

If you believe in the Pareto Principle (80/20 rule), you may think that trading off a little accuracy to dramatically reduce costs and effort is a worthwhile…

Free Webinar: How to get your brand all wrapped up in that 'transparency thing'

by S.A. Whitehead — Food Editor, Net World Media Group

Can consumers really see your brand? Do they really see how you're "being transparent" about your ingredients, their sources and quality? This free webinar…

Franchisees talk do-over: What they wish they knew before opening their franchise

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Managing employees is a major aspect that new franchisees often don’t realize or prepare for when signing a franchise agreement. That, and the fact that…

Is your brand addicted to growth?

by Bobby Shaw — President, Bobby Shaw Consulting

Growth in the restaurant industry is always top of mind for franchisees, franchisors and company-owned restaurants, and there is nothing wrong with that.

Improve the Guest Experience with Guest Paging

Businesses understand the importance of communicating with guests. Increase operation efficiency and enhance the guest experience with guest paging systems…

Grow your business with Table Tracker

Table Tracker is a table location system that identifies where guests are sitting so you can deliver food faster, create a better guest experience and…

Police close Pennsylvania Chipotle after drug bust

June 7, 2017

A Chiptole in Pennsylvania was closed today after Radnor Township police suspected marijuana dealing at the restaurant on the 300 block of Lancaster Avenue in…

Study: Restaurants offering trends that consumers don't want

Mobile ordering, delivery services and the influence of social media have obviously changed the way consumers interact with restaurants, but there may be a…

Potbelly CEO stepping down

June 2, 2017

Potbelly CEO and Chairman Aylwin Lewis will step down later this year, according to a company press release.

Lemonade debuts 2nd generation store

June 1, 2017

Lemonade has debuted its second generation store, which includes a new ordering system, curated food plates and new decor, according to a company press…

Togo's names CEO, COO, CMO

June 1, 2017

Glenn Lunde has assumed the role of president at Togo's Holdings, reporting directly to the board of directors, following the retirement of Togo's Chairman and…

Long Range Systems partners with VeriSolutions to improve restaurant operations

June 1, 2017

Long Range Systems, a global provider of on-site guest paging, tracking and restaurant intelligence tools, has announced a strategic partnership with…

Why is good data so hard to find?

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

For data to be available to you whenever you want it, you are probably underestimating the effort required to deliver this.

PizzaRev partners with accelerator to fuel growth

May 23, 2017

PizzaRev has a new majority investor — Cleveland Avenue —  a Chicago-based accelerator firm.

Food Online Ordering Systems integrates with Epson's printer for online ordering solution, including self-order kiosk

May 23, 2017

Food Online Ordering Systems, a provider of custom, in-house online ordering solutions for restaurants, has certified Epson America, Inc.'s latest product…

Negotiating debt covenants or personal guarantees? Read these tips first

by Dustin Minton — National Restaurant Practice Co-Leader, BDO USA, LLP

Editor's note; Vince Stasiulewicz co-authored this blog.

Leaders of Fazoli's, Saladworks, Fresh Brothers Pizza, Grimaldi's, Focus Brands: 'Change is coming'

by S.A. Whitehead — Food Editor, Net World Media Group

The sands are shifting almost daily and almost on every front: That's the verdict from five restaurant industry leaders who shared their views Monday on the…

Will Jack in the Box sell Qdoba?

May 18, 2017

"Below our expectations," is how Jack in the Box Inc. Chairman and CEO Lenny Comma described the compay's Q2 performance, according to a news release. Comma…

Noodles & Co reports another loss

May 18, 2017

Noodles & Company has reported a net loss of $26.8 million for its first quarter ended April 4, 2017. The chain, which has struggled over the past couple…

Study: Fear of future invades restaurant leadership offices

May 18, 2017

Fear is invading the offices of restaurant brand leadership across the industry, according to a recent study from L.E.K. Consulting. A combination of…