Anonymous restaurant check-in offers option for security-wary diners

July 3, 2020

A Canadian company called, I Checked In, has released a contact-tracing service that restaurants and other businesses can use to contact customers who want to…

Cousins Subs promotes 3 execs

July 3, 2020

Wisconsin-based Cousins Subs has promoted three members of its corporate support team. J.J. Grube steps into the position of VP of operations & finance…

PPP loan application extended to August pending president’s approval

July 2, 2020

Companies that haven't taken advantage of the Paycheck Protection Program are likely to have until Aug. 8 to apply, thanks to a Senate vote to extend the…

FastCasual accepting nominations for 2020 Perfect Pitch

FastCasual is accepting nominations until July 31 for the annual Perfect Pitch.

Capriotti's inks deals for 18 units amid COVID-19

July 1, 2020

The pandemic has not slowed growth at Las Vegas-based Capriotti's Sandwich Shop as it as has signed 18 development agreements since the onset of COVID-19.

Winner Winner: Chicken for dinner — and lunch and breakfast

by Richard Delvallee

Chicken concepts were the first to break into positive sales territory in mid-April, and their traffic has been trending even YOY at lunch and dinner since the…

US restaurant industry hits bump in the recovery road

June 30, 2020

For the first time since the week of April 5-12, customer restaurant transactions failed to improve in year-over-year trend numbers. In fact, customer…

QSR customer satisfaction: Dunkin' outdoes Starbucks, Domino's dominates Papa John's

In the fine art of keeping happy customers, there were a few upheavals and a newcomer or two.

Fazoli's sales surge amid pandemic

June 29, 2020

Despite the pandemic, Lexington, Kentucky-based Fazoli's has continued to thrive in the second quarter, hitting its highest sales record for the month of May…

Starbucks pauses advertising via social media

June 29, 2020

In an effort to "stop the spread of hate speech," Starbucks is pausing advertising on all social media platforms, including Facebook and Twitter.

Surge in COVID-19 cases prompts Kolache Factory to reclose dining rooms

June 25, 2020

As Texas — Houston in particular — is experiencing a dramatic surge in COVID-19 cases, Kolache Factory is reclosing dining rooms and restrooms at all 27 of its…

How many seats does a restaurant need to be profitable?

by Steve Starr — Chief, starrdesign

Understanding how many tables your restaurant truly needs is based on understanding the peak hour, or when the restaurant is operating at its maximum capacity

Webinar explores how mid-market restaurateurs hyper-focus on digital channels

June 24, 2020

COVID-19 forced many restaurants to pivot to off-premise sales in the last year. The decision to reopen requires taking into account a number of factors…

Using Back-of-House Systems to Fight COVID-19

Cleanliness always has been a determinant in the success of a restaurant. A dirty facility, be it the interior or exterior, can quickly turn away prospective…

Newk’s Eatery tests ‘hardwareless kiosk,' plans to add vending coolers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Adam Karveller of Newk's Eatery thinks order habits will change long-term as a result of COVID-19. He thinks curbside pickup, delivery, online ordering and…

Moe’s opens first kiosk-only restaurant in Pittsburgh

June 23, 2020

Moe's Southwest Grill's first kiosk-only restaurant has opened in Pittsburgh, the company announced via email.

Making Your Restaurant Safe Again - Give Guests Confidence to Return

We looked at a recent study of top things people say are important as they look at dining again, and how you can provide those things to bring your customers…

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Spike in COVID-19 cases not hindering drops in restaurant transaction declines

June 22, 2020

The spikes in COVID-19 cases in states that have reopened restaurant dine-in services haven't yet impacted the continuing improvement in major restaurant chain…

Feds make forgivable PPP loans easier to navigate

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The federal government recently introduced simplified PPP loan application form is part of an effort to make the PPP loan easier for companies to use since the…

How the restaurant industry will bounce back from COVID-19

by Jim Balis — Partner, CapitalSpring

Changing marketing tactics, upgrading sanitation tracking and scaling down menus are just a few things that restaurants are doing in order to stay in business…