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Operations News & Media

Fiesta reports Q2 loss, still beats estimates

August 6, 2020

Fiesta Restaurant Group Inc., parent company of Pollo Tropical and Taco Cabana, reported Thursday that its total revenues, as well as comparable sales, were…

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COVID-19 clips US Foods Q2 sales by 29.2%

August 6, 2020

U.S. Foods Holding Corp. net sales of $4.6 billion for the second quarter decreased 29.2% from the prior year's $6.4 billion, driven largely by the impact of…

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Payment speed top of mind for business owners

August 5, 2020

Although small business owners have increased their technology spend in the past two years, 39% said they still spent at least five hours per week dealing with…

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Crave offering franchised food trucks

August 5, 2020

Crave Hot Dogs and BBQ is taking its dogs on the road via food trucks. The Long Island-based chain has partnered with Jordan Schild of Premiere Food Trucks…

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'Failing' is not an option for Fields Good Chicken

by Cherryh Cansler — Editor, FastCasual.com

Fields Good Chicken is staying alive through the pandemic by shifting its operations model.

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5 ways to secure a fair deal with third-party companies

by Kevin Ziegler — Principal, kaz strategy

Online ordering is growing and here to stay, with two-thirds of restaurants now receiving 20% or more of their revenue from marketplaces, according to…

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Juice It Up promotes Operations VP to CEO

July 31, 2020

Juice It Up has promoted Susan Taylor to president and CEO. Taylor, who joined the brand's senior leadership team last September as VP of Operations, is a…

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Muscle Maker Grill opening 5 ghost kitchens

July 30, 2020

Muscle Maker Grill has opened its first delivery-only ghost kitchen in the Chicago market. Located at 3517 N. Spaulding Ave., it features menus from its sister…

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How one NYC fast casual is poking back at COVID-19

Sweetcatch Poke Owner Frank Vellucci discusses how staying in business required the chain to not only roll out new offerings but also forced it to reduce…

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Sonny's BBQ names chief kindess officer

July 29, 2020

Sonny's BBQ has created the position of chief kindness officer to help spread kindness. Kennon Adkinson, the chain's senior director of catering, has taken on…

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Wingstop flying high despite pandemic

July 29, 2020

Wingstop Inc. shares rose more than 15% Wednesday after the chain beat earnings and revenue forecasts for the fiscal second-quarter.

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Starbucks swings to fiscal 3Q loss, but sees daylight

by David Jones — Editor, Networld Media Group

July 29, 2020

Starbucks Corp. swung to a fiscal third-quarter loss as the global coffee house continued to deal with the impact of COVID-19, although executives said the…

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Front Burner Brands, Bavaro Hospitality create Italian fast casual concept

by Cherryh Cansler — Editor, FastCasual.com

Restaurant veterans Dan Bavaro and Bob Johnston teamed up to open Oronzo Honest Italian in Tampa.

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Raising Cane's CEO launches TV docuseries to help struggling restaurants

July 28, 2020

The show will feature 20 restaurants facing pandemic-related issues in New Orleans, Las Vegas, Miami, Baton Rouge, New York, Boston, Los Angeles, Dallas…

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DoorDash, Bluevine launch PPP funding initiative to assist merchant partners

July 28, 2020

DoorDash has announced a partnership with fintech BlueVine to help struggling restaurants obtain funding through the federal government's Paycheck Protection…

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Groundbreaking research to be presented at Self-Service Innovation Virtual Summit

July 28, 2020

E.J. Kritz How can self-service meet changing customer needs?

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Restaurant recovery efforts stall

July 28, 2020

COVID-19 case surges and the rollbacks in reopening plans have stalled the U.S. restaurant industry's recovery, according to The NPD Group. Major restaurant…

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Panera exec reveals the strategy behind free coffee subscription

by Cherryh Cansler — Editor, FastCasual.com

Panera's free coffee subscription has been a catalyst driving growth and revenue, said Eduardo Luz, chief brand and concept officer.

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Panera launches 'Under $10 menu'

July 24, 2020

Panera has rolled out six menu items this week that cost less than $10, according to a company press release. They include the:

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Dickey's doubles down on catering

July 24, 2020

Dickey's Barbecue Pit is launching its latest catering innovation next month — the Big Yellow Box — designed to serve 12 people, according to a company press…

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