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Operations News & Media

Velvet Taco opening 1st cocktail bar

June 10, 2024

Velvet Taco is opening next month in Miami in Wynwood, the city's cultural arts district. Marking its second location in South Florida following the September…

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GivexEngageAI Offers New Engagement Strategies

Restaurants need to offer unique selling propositions and exceptional customer service. Loyalty programs, personalized marketing, and consistent customer…

Presented by FastCasual.com

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Starbucks partnering with Grubhub

June 6, 2024

Starbucks is partnering with Grubhub for delivery in select markets in Pennsylvania, Colorado and Illinois, with national availability anticipated in all 5…

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How Biscuit Belly added breakfast catering to its operations

by Mandy Wolf Detwiler — Editor, Networld Media Group

Restaurant Operator Podcast host Mandy Detwiler talks to Lauren Coulter, integrator at fast casual chain Biscuit Belly, about the brand's catering program and…

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How Pollo Campero's focus on 'REIR' translates to lower turnover

Pollo Campero Chief Operating Officer and Managing Director LJ Rodas explains why its employee turnover rate is 40% lower than the industry standard.

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The Salad Station opens 1st drive-thru

June 3, 2024

The Salad Station opened its 35th location last week at 1407 Bienville Blvd. in Ocean Springs, Mississippi, featuring its first drive-thru unit.

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How to scale up restaurant brands

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

It's one thing to have a great solo concept, it's quite another to scale up that concept into a franchise. A panel at the Restaurant Franchising and Innovation…

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Understanding FSMA Rule 204: crucial for restaurants, fast-food operators

by Jeff Cowan — Senior Director, Community Engagement, GS1 US

The Food Safety Modernization Act (FSMA) is a pivotal regulation set forth by the U.S. Food and Drug Administration (U.S. FDA) to enhance traceability in the…

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Amazon, Grubhub partner to deliver restaurant convenience, savings

May 30, 2024

Amazon and Grubhub have partnered to streamline and make restaurant food delivery more affordable for customers. Starting immediately, U.S. Amazon customers…

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Blaze Pizza unveils revamped menu featuring new pizzas, toppings

May 30, 2024

Fast-casual pizza chain Blaze Pizza is undergoing a significant menu revamp throughout 2024. The company has a series of new menu items, including premium…

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When Raising Prices Isn’t Cutting It... How AI Automation Cuts Costs & Customer Complaints

This webinar will highlight how AI-driven task management can lead to labor retention, food waste reduction, and better service - all contributing to better…

Presented by FastCasual.com, PizzaMarketplace.com

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Nekter, Taziki's take home 'tech-related' Top 100 awards

by Cherryh Cansler — Editor, FastCasual.com

L&L Hawaiian and Original ChopShop also received awards for technology deployments.

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What franchises should know about expiring estate, gift-tax exemptions

Nina M. Daigle, tax partner in Aprio’s restaurant, franchise and hospitality segment, reveals how franchises may leverage the current exemption amount before…

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Why your online ordering system is not a catering strategy

by Terry Matthews — Managing Partner, Off Premises Growth Academy

Catering expert Erle Dardick reveals how restaurants can create an off-premises and catering foundation built for growth.

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FastCasual seeking nominations for 2024 Perfect Pitch

by Cherryh Cansler — Editor, FastCasual.com

Nominations close June 30.

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IHOP, Potbelly, vPromos execs talk loyalty programs at Restaurant Franchising & Innovation Summit

by Mandy Wolf Detwiler — Editor, Networld Media Group

Restaurant leaders from IHOP, Potbelly, The European Pizza Company and vPromos spoke about what makes their loyalty programs tick at the Restaurant Franchising…

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2024 Fast Casual Top 100 Movers & Shakers

Innovation, nimbleness and creativity are three words that describe the 2024 Fast Casual Top 100 Movers & Shakers. Judges used those terms to compare hundreds…

Presented by FastCasual.com

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Big Chicken takes top honors at Fast Casual Top 100 gala

by Cherryh Cansler — Editor, FastCasual.com

Over 240 fast casual executives attended the gala to find out their rankings.

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Roll-Em-Up Taquitos fighting inflation with price cuts, value combos

May 17, 2024

Roll-Em-Up Taquitos is hoping lower prices and value combos will garner customer attention as other brands are increasing menu prices due to rising food costs…

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3 ways restaurateurs can combat inflation

by Blas Escarcega — VP of Franchise Development, Pollo Campero

Erik Hermann of CapitalSpring, a private equity firm that has invested over $2.7 billion in 70 restaurant concepts, discusses how restaurant operators can…

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