Au Bon Pain launches rebranding initiative

by Valerie Killifer — senior editor, NetWorld Alliance

June 7, 2011

In conjunction with the acceleration of its national expansion strategy, 318-unit Au Bon Pain is launching a major café remodeling program. Under this…

More than financials: Market Force webinar to discuss use of customer-focused metrics

June 7, 2011

Speaker Jerry Calabrese, former McDonald's VP of global restaurant measurement, helped drive some of the changes that led to the chain's turnaround over the…

Fast casual success: How Wingstop rose above the competition

by Valerie Killifer — senior editor, NetWorld Alliance

To build a strong ROI, Wingstop executives built in four pillars for success.

NRA: Restaurants to boost summer employment numbers

June 6, 2011

Restaurants are expected to add 425,000 jobs this summer season, a 4.6 percent increase over the March 2011 employment level, according to National Restaurant…

Quiznos to enter Florida c-store locations

June 5, 2011

Quiznos has signed an agreement with Hess, the largest independent gasoline-convenience retailer, to open more than 50 Quiznos restaurants inside Hess…

The Power of a Last Impression

by Don Fox — CEO, Firehouse of America

Do you like to sit behind a one way mirror and listen to your customers talk passionately about the food that they eat and the brands that they favor...or…

Saladworks CEO honored as ‘CEO Of The Year’

June 2, 2011

Saladworks CEO John Scardapane has been chosen as 'Chief Executive Officer Of The Year' by SmartCEO magazine.

Starbucks acquires full ownership of Central, South & Western China locations

June 2, 2011

Starbucks Coffee Company has announced the signing of a contractual agreement with Maxim’s Caterers Ltd., its long-time joint-venture partner in South China…

Benefits of Smart Inventory Management

Computerizing records, maintaining accuracy and simplifying ordering can save a restaurant time and money.

Panda Express launches tornado assistance campaign

June 1, 2011

Panda Restaurant Group Inc., parent company of Panda Express, has launched a fundraising campaign to assist with disaster relief following the recent tornados…

BJs Restaurants founders launch fast casual hybrid

May 31, 2011

The co-founders of BJs Restaurants opened fast casual eatery STACKED on May 31 in Torrance, Calif.

When Experience Really Matters

by Janet Eden-Harris — CMO & SVP Strategy, Market Force

Who has seen the latest reports on the fastest growing restaurant chains in North America? I was struck when I read the following article summarizing the…

NRA’s restaurant industry outlook remains positive

May 30, 2011

Buoyed by positive same-store sales and solid optimism among restaurant operators for continued growth, the outlook for the restaurant industry remained…

NRA 2011: Food safety legislation on the horizon

by Alicia Kelso — Editor, QSRWeb.com

New regulations on imports, locally-grown produce go into effect beginning in 2012.

Positive Growth, optimism prevalent at 2011 NRA Show

May 26, 2011

The 92nd annual National Restaurant Association Restaurant, Hotel-Motel Show and 4th annual International Wine, Spirits and Beer Event (IWSB) showed positive…

Sodexo launches Jazzman’s mobile ordering app

May 25, 2011

Sodexo's launch of the company's latest m-commerce solution — two new mobile apps — will eliminate wait times, increase customer engagement and build brand…

NRA survey finds more restaurants recycling

May 24, 2011

Roughly two-thirds of the nation’s restaurateurs have recycling programs as part of their sustainability efforts, according to a new study conducted by the…

Vendor Safe, FastCasual.com release PCI Guide: FAQ

May 24, 2011

Vendor Safe Technologies, a provider of PCI compliant solutions and network security, has teamed up with FastCasual.com to present the “PCI Guide: Frequently…

NRA 2011: Food Truck Spot doubles from inaugural year

by Alicia Kelso — Editor, QSRWeb.com

Exhibitors discussed increase in leads and enthusiasm for the mobility segment.

Jamba Inc. adds to board of directors

May 19, 2011

Jamba Inc.'s stockholders have elected Fritzi Woods to its board of directors. Also, the board has appointed Woods as an independent member of its Audit…