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Operations News & Media

NRA accepting nominations for inaugural Operator Innovations Awards

January 12, 2012

The National Restaurant Association is calling for nominations for its inaugural Operator Innovations Awards.

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Fazoli's rings in 2012 with record sales year

January 12, 2012

Fazoli’s wrapped up 2011 with record-setting sales increases, completing a 17-month streak in guest traffic and sales growth.

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Fresh To Order to build growth on 'fast fine' platform

January 12, 2012

New menu items, re-imaged restaurants, leadership changes and grand openings are just a few of the developments ahead that will drive growth for Fresh To Order…

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Screening your background screener

by Amanda Richardson — Senior Vice President of Product and Marketing, Snagajob

If your application process takes too long, it could repel top talent, leading to bad hires, high turnover and lost profits.

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Charley's Grilled Subs promotes Bob Wright to president

January 11, 2012

Charley’s Grilled Subs has promoted Bob Wright to president and chief operating officer to help guide the brand into the future.

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Five Guys takes online ordering to international markets

January 10, 2012

OLO has announced the expansion of its mobile and online ordering service for restaurants outside the U.S. on behalf of Five Guys Burgers & Fries. The new…

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Quiznos expanding into the Philippines

January 10, 2012

Quiznos has announced a partnership with the ACA Group, the master franchise selected to launch the first Quiznos restaurants in the Philippines. The first…

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Zpizza introduces fan-created pizza

January 9, 2012

To celebrate National Pizza Week, Jan. 9-15, zpizza has added the fan-created Pepperoni Caprese Pizza to its menu through the end of January.

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Firehouse Subs Public Safety Foundation approves 28 new grants

January 9, 2012

The Firehouse Subs Public Safety Foundation has announced 28 approved grant requests, valued at $337,000. Since 2005, more than $3.5 million has been allocated…

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Wingstop celebrates successful 2011

January 9, 2012

Wingstop celebrated a groundbreaking year in 2011 – opening 34 new restaurants, including its 500th location in Brooklyn, N.Y. – and reaching more than eight…

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Capriotti's names Patrick Walls as president

January 9, 2012

Capriotti’s has announced the appointment of Patrick Walls to the position of president of the company. Walls served for two years as the company's chief…

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Putting a ribbon on the recession

by Don Fox — CEO, Firehouse of America

Conventional wisdom (or at least the wisdom of the National Bureau of Economic Research) says that the Great Recession began in December of 2007 and ended in…

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Envysion wins Red Herring award

January 8, 2012

Envysion Inc., a provider of Managed Video as a Service (MVaaS), has announced that it has been selected as the winner of the Red Herring Global 100 award in…

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Ruby Tuesday to extend Lime Fresh restaurant openings

January 8, 2012

Ruby Tuesday Inc. has reported that it plans to open six to eight new Lime Fresh Mexican Grill restaurants in the coming year. The announcement was made during…

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Revitalize ‘good service’: A foodservice must

by Nate DaPore — President and CEO, PeopleMatter

Loyal customers make approximately 70 percent of all purchases, so increasing loyalty by a mere five percentage points can increase profits by more than 6…

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Pizza Inn appoints new CFO

January 5, 2012

Texas-based Pizza Inn Holdings Inc. has named Jerome L. Trojan, III as chief financial officer.

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Red Mango: 2011 was record year

January 4, 2012

Red Mango has announced that it had a record year for franchise development in 2011. The company awarded agreements for more than 70 new domestic locations…

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Einstein Noah to present at ICR XChange

January 3, 2012

Einstein Noah Restaurant Group, operating primarily under the Einstein Bros. Bagels, Noah's New York Bagels and Manhattan Bagel brands, has announced that it…

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u-sushi installs iPad ordering POS

January 2, 2012

U-sushi has deployed the Revel Systems Enterprise iPad POS and Digital Menu Board by Digital Menu Me systems in its Beveraly Hills, Calif., location. Both…

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Starbucks raising prices in the US

January 2, 2012

Starbucks Corp. is raising beverage prices by 1 percent in select markets in the United States. The increase effects the cities of New York, Boston…

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