Operations News & Media
Ravioli Oli opens first location
May 9, 2012
The owners of Oak Brook, Ill.-based Ravioli Oli have opened the restaurant's first location created to bridge the gap between authentic, hand-crafted recipes…
read nowStudy: Online marketing helps restaurants personalize offers
May 9, 2012
Restaurants use online and email marketing to provide consumers the personalized offers they prefer, according to new research by the National Restaurant…
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The power of a personal connection
by Don Fox — CEO, Firehouse of America
I have been absent from these pages for much too long. The good news is that it is the result of a lot of business travel and very robust sales throughout the…
read nowCoffee Bean and Tea Leaf names new VP of operatons
May 8, 2012
The Coffee Bean & Tea Leaf has named Mark Watkins as its new vice president of operations, reporting directly to president and CEO Mel Elias. In his new…
read nowHeartland Payment Systems launches SmartLink for restaurants
May 8, 2012
Heartland Payment Systems has launched its SmartLink for Restaurants, a managed network service that provides secure, high-speed transport of card transaction…
read nowMuscle Maker Grill founder is Ernst & Young finalist
May 8, 2012
Muscle Maker Grill has announced that founder Rod Silva has been named a finalist in the Ernst & Young Entrepreneur of the Year 2012 program in the New…
read nowKids LiveWell initiative grows to 96 brands
May 7, 2012
The National Restaurant Association today is announcing that the number of restaurant companies participating in its Kids LiveWell program has more than…
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Clinton applauds NRA for kids nutrition initiative
by Alicia Kelso — Editor, QSRWeb.com
During NRA Show keynote address, former president says collaboration is the key to the future.
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How many people does it take to process a credit card?
by Brad Cyprus — Chief of Security and Compliance, Vendor Safe Technologies
I know this sounds like the old joke about a light bulb or a chicken crossing the road, but the way some restaurants operate, the joke is on them. There are…
read nowQuiznos recognizes top franchisees
May 4, 2012
Quiznos announced its 2012 franchise award winners at its recent franchise convention in Las Vegas. Quiznos assesses performance among franchisees in a variety…
read nowThe Coffee Bean & Tea Leaf adds new CFO
May 3, 2012
The Coffee Bean & Tea Leaf has named John Theuer as its new chief financial officer, reporting directly to president and CEO Mel Elias. In his new role…
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Top 5 things we didn't know we should be afraid of - Part II
by Suzy Badaracco — President, Culinary Tides Inc
Researchers have found no consistent relationship between participants' driving distance to QSR joints and their weight over a 30-year span
read nowCalifornia Tortilla marks 25-month sales streak
May 1, 2012
California Tortilla has announced their 25th consecutive month of sales growth. The record-setting streak measures month-to-month growth in sales across the…
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Smashburger CEO David Prokupek's smashing success
by Valerie Killifer — senior editor, NetWorld Alliance
How Smashburger’s CEO and chairman is banking on better burgers.
read nowVendor Safe webinar to focus on PCI Compliance
May 1, 2012
A new webinar from FastCasual.com and VendorSafe Technologies will focus on the financial implications restaurant operators could face by not maintaining PCI…
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You want to franchise your restaurant: Now what?
by Harold Kestenbaum — Partner, Gordon & Rees, LLP
In my last blog, we discussed why your restaurant should be franchised. I will assume that you have listened to what I said and you have now made the decision…
read nowCanada's Big Smoke Burger expands into the U.S.
April 30, 2012
Big Smoke Burger, the Toronto-based gourmet burger chain, has hired Fransmart to ramp up expansion in North America and in select global markets. Fransmart is…
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Three organizational challenges that hinder innovation (and the solutions to resolve them)
by Rob Connelly
There are three main challenges that hinder innovation: Playing catch up, ambiguity and underdevelopment of employees.
read nowRestaurant industry turns in strongest post-recession quarter
April 30, 2012
Driven by solid same-store sales and traffic results and an increasingly bullish outlook among restaurant operators, the National Restaurant Association's…
read nowUFood opens second Salt Lake City airport location
April 29, 2012
UFood Restaurant Group Inc. has announced that it has opened the second of two UFood Grill units at Utah's Salt Lake City International Airport. This follows…
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