How PDQ Chicken Brings Back 50% of Unhappy Guests

PDQ Chicken, a fast-casual chain, faced challenges managing guest feedback for its 50+ locations, especially with off-premise business comprising 80% of sales.

Presented by Ovation Up, Inc.

Starbucks canceling upcharges on non-dairy milk

October 31, 2024

When Starbucks releases its holiday-inspired retail line next week (Nov. 7) customers in U.S. and Canada company-owned and operated stores will no longer pay…

Revenue up nearly 15% at Shake Shack

by Cherryh Cansler — Editor, FastCasual.com

October 30, 2024

Shake Shack posted a solid Q3 earnings report Wednesday, featuring a revenue growth of 14.7% and same-store sales growth of 4.4%. It also saw a 28% jump in…

Kreation Juicery entering pet foods market

October 29, 2024

Kreation Organic Juicery, a 25-unit brand founded in 2007 in Los Angeles, is now serving pets via Kreation Pets, opening Thursday in Manhattan Beach at 130…

How catering is increasing sales, actionable growth

by Mandy Wolf Detwiler — Editor, Networld Media Group

In a webinar sponsored by Checkmate, three experts look at how catering is increasing sales, trending upwards in its category and building its own business.

What the interest rate cut means for restaurant growth

by Kevin Bryla — Chief Marketing Officer, SpotOn

By Kevin Bryla, head of Customer Experience at SpotOn, reveals how operators should optimize in by year's end.

Shipley Do-Nuts posts 15th consecutive quarter of positive sales

October 28, 2024

Houston-based Shipley Do-Nuts posted its 15th consecutive quarter of positive sales, growing unit count to 360 stores and adding restaurant industry marketing…

How Taziki's Mediterranean Café Skyrocketed Survey Volume - Ovation Case Study

Taziki’s Mediterranean Café, known for its made-to-order Mediterranean cuisine, has achieved significant success through its partnership with Ovation. Taziki’s…

Presented by Ovation Up, Inc.

QSRNext session delves into QSR delivery

by Mandy Wolf Detwiler — Editor, Networld Media Group

A #QSRNext session will explore innovative delivery strategies and the cutting-edge technology making it happen.

The $70 Billion Opportunity: Actionable Strategies For Catering Growth

With the U.S. catering market hovering around $70B and more companies returning to the office, restaurants are more focused than ever on ways to scale their…

Presented by Checkmate

Nominations open for Pizza Marketplace's 'Pizza Brands to Watch 2025' report

October 22, 2024

Pizza Marketplace's fourth annual Pizza Brands to Watch 2025 report will highlight pizza brands of note. The nomination deadline is Oct. 31.

Digital gift card sales surge 7% year over year

October 17, 2024

Overall revenue from gift card sales is up four percent year over year. The number of digital gift cards sold grew 7% in 2023 to make up 34% of the total gift…

5 Reasons Why Your Kitchen Needs a ‘Smart’ Upgrade Now

Discover how upgrading kitchen technology transforms restaurant operations. Learn why brands invest in AI-driven solutions to boost order accuracy, speed, and…

QSRNext takes loyalty program deep dive

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

QSRNext will take a deep dive into both loyalty and e-commerce and how they can drive revenue and retention.

Saigon Hustle wins The Perfect Pitch contest at Fast Casual Executive Summit

by Mandy Wolf Detwiler — Editor, Networld Media Group

Saigon Hustle has won The Perfect Pitch, a "Shark Tank" style contest at the Fast Casual Executive Summit in Denver, Colorado.

Wonder exec opens Fast Casual Executive Summit with keynote about growth, evolution

by Mandy Wolf Detwiler — Editor, Networld Media Group

Jason Rusk gave the keynote address at the Fast Casual Executive Summit in Denver Aug. 13. Rusk spoke about the rapidly evolving world of fast-casuals, and how…

Salt Lake Tribune Names SynergySuite a Wasatch Front Top Workplace

SynergySuite has been awarded a Top Workplaces 2024 honor by The Utah Top Workplaces. This list is based solely on employee feedback gathered through a…

QSRNext session to delve into current menu trends

by Mandy Wolf Detwiler — Editor, Networld Media Group

A session at #QSRNext will look into current and future menu trends that can take your menu from ho-hum to a humdinger.

Crazy Pita launches crowdfunding campaign

October 11, 2024

Las Vegas-based Crazy Pita Rotisserie & Grill is launching a crowdfunding campaign with Andes Capital and CrowdCheck as part of a national expansion…

C-store parent company launches 3 virtual restaurant brands

October 10, 2024

EG America, the owner and operator of over 1,500 convenience stores, including the Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N' Jug, Minit…