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Operations News & Media

Pollo Campero growing Louisiana footprint

February 3, 2025

Pollo Campero, a Central American chicken franchise with over 100 U.S. locations in the U.S., is growing its presence in Louisiana. Franchisees Diego Ruiz and…

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Paris Baguette adding 100 locations by year's end

February 3, 2025

Paris Baguette, which has over 200 U.S. and Canadian locations and 4,000 globally, hopes to add 100 locations in North America by year's end, said CEO Darren…

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Speaker Spotlight: Daniel Camp, Fuzzy's Taco Shop

Daniel Camp, director of Culinary at Fuzzy's Taco Shop, shares a look at his career, his achievements and industry trends ahead of his appearance at Restaurant…

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Jason's Deli rolls out rebrand

January 30, 2025

Jason's Deli is stepping into 2025 with a refreshed visual identity system and restaurant design created by experience agency ChangeUp.

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It's 'peanut butter jelly time' at Restaurant Franchising & Innovation Summit

by Cherryh Cansler — Editor, FastCasual.com

Hundreds of restaurant execs will kick off the annual summit by making over 2,000 sandwiches to help feed those in need in South Carolina.

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How Earthbar 70X'd Their Feedback Volume

Earthbar, a California-based health and wellness brand with 40 locations, transformed its guest feedback process using Ovation. Previously reliant on a single…

Presented by Ovation Up, Inc.

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3 restaurant design trends taking over in 2025

Trends revolve around three key pillars: elevated experiences, indoor-outdoor integration and flexibility.

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Newk's to continue growth in 2025

January 28, 2025

Founded in Jackson, Mississippi, Newk's Eatery, which has nearly 100 locations in 12 states, closed out 2024 on a positive note despite a challenging sales…

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Jeff’s Bagel Run Introduces Loyalty Program to Reward Devoted Bagel Fans

Jeff’s Bagel Run, the celebrated bagel shop known for its handcrafted bagels, freshly whipped cream cheese, and craft coffees, has taken a bold step into the…

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Speaker Spotlight: Evonne Varady, Clean Eatz

Evonne Varady, founder of Clean Eatz shares a look at her career, her achievements and industry trends ahead of her appearance at Restaurant Franchising …

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20 Fast Casual Brands to Watch in 2025

We are honored to introduce the 2025 class of “20 Brands to Watch,” and predict they will continue to help elevate the fast casual industry.

Presented by Oracle

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Fast Casual reveals 2025 '20 Brands to Watch'

by Cherryh Cansler — Editor, FastCasual.com

January 23, 2025

FastCasual's fifth annual report, "20 Brands to Watch," reveals the industry's up-and-coming leaders.

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Tijuana Flats exits bankruptcy ready for growth

January 23, 2025

Since exiting Chapter 11 bankruptcy proceedings, Tijuana Flats has reduced its debt, improved profitability and created a more efficient operation, said CEO…

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Smokey Mo's president explains how brand operates in competitive market

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of QSRweb and Pizza Marketplace, talks to Craig Haley, president of barbecue…

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Fuzzy's adds breakfast tacos, mimosas

January 21, 2025

Fuzzy's Taco Shop is turning mornings into a fiesta with limited-time breakfast offerings, available Wednesday through March 2. They include:

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Skyline Chili taps Otter to streamline delivery operations

January 20, 2025

When Cincinnati-based Skyline Chili, which has over 135 locations, first expanded its delivery options, integrating its POS system with third-party online…

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Mod Pizza launches 'Love, Every Bite' campaign with Mike's Hot Honey

January 20, 2025

Mod Pizza has launched a "Love, Every Bite" campaign, which includes a collaboration with Mike's Hot Honey. Mike's Founder Mike Kurtz will match in-store and…

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Speaker Spotlight: Jeff Todd, Launch Entertainment

Jeff Todd, chief development officer for Launch Entertainment, shares a look at his career, his achievements and industry trends ahead of his appearance at…

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Spain-based noodle concept opens in US mall

January 17, 2025

Udon, a chain of Asian restaurants in Spain, is opening its second U.S.-based location Monday at the Aventura Mall in Aventura, Florida. It made its American…

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PJ's Coffee percolating with expansion plans

January 17, 2025

Grounded in its New Orleans-born roots, PJ's Coffee is brewing up expansion plans after adding 185,000 loyalty customers in 2024. It also saw a 4% increase in…

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