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Operations News & Media

Saladworks opening 90 non-traditional locations by year's end

March 30, 2021

Pennsylvania-based Saladworks has partnered with Ghost Kitchen Brands in a deal that will not only double its footprint across the U.S. and Canada but better…

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Compeat partners with 6 POS solutions to improve customer experience

March 29, 2021

Austin, Texas-based Compeat, a restaurant-specific accounting, back office, workforce and business intelligence management software, has partnered with Union…

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Tropical Smoothie Cafe CEO: 'Survival =TRUST '

Charles Watson reveals how the brand's decisions to suspend royalties and rent as well as in helping franchisees secure more than $29 million in PPP funds…

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Bluestone Lane Cafe plans massive expansion

March 29, 2021

Australian-inspired New York-based coffee roaster and cafe, Bluestone Lane,will open up to 15 locations this year, making it one of the fastest-growing premium…

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Can you use American Rescue Plan Act to save your restaurant?

On March 11, President Joe Biden signed into law the American Rescue Plan Act of 2021, a $1.9 trillion stimulus bill that includes $28.6 billion for a…

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How to make contactless technology part of your restaurant’s 'new normal'

by Natalie Montalvo — Content Marketing Specialist, National Restaurant Association

Throughout the pandemic, restaurants have raced to find ways to make their restaurants as contactless as possible. But is contactless technology going to be…

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Tripadvisor, Reckitt partner to boost traveler confidence

March 24, 2021

Travel guidance platform Tripadvisor is teaming up with Reckitt, the maker of Lysol, to boost confidence among travelers and prepare tourism and hospitality…

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How to thrive as a female chef in male-dominated industry

Mary Lou Davis, Chef de Cuisine of Whiskey Cake in San Antonio and contestant on season 19 of "Hell's Kitchen," reveals three pieces of advice to help female…

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Insomnia Cookies launches 'unlimited cookie membership'

March 23, 2021

Cookie monsters will be happy to learn that Philadelphia-based Insomnia Cookies has created CookieMagic, an "unlimited cookie membership" for customers who…

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Pandemic inspires Mighty Quinn's to make soap, save the competition

by Vanessa Montalbano

Micha Magid, co-founder and co-CEO Mighty Quinn's Barbeque, discusses how the pandemic changed the concept's operations model.

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Revolution Technologies expands online ordering capabilities with Google

March 23, 2021

Revolution Technologies, a multi-patented technology owner and off-premise partner for restaurants that provides an order management software platform that…

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Starbucks, Challenge Seattle launch COVID-19 vaccination playbook

March 22, 2021

Starbucks, which joined forces earlier this year with Washington State Governor Inslee and Challenge Seattle, to create the COVID-19 Vaccine Action Command and…

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Famous Toastery ready to get back to 'casual dining roots '

March 22, 2021

Robert Maynard, the CEO of Famous Toastery, reveals how the 40-unit casual dining brand has navigated the changing restaurant space and how he expects the…

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Cowboy Chicken streamlines mobile ordering

March 18, 2021

Dallas-based Cowboy Chicken has redesigned its website to simplify the online ordering process, CEO and President Sean Kennedy said in a company press release.

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Naf Naf Grill, investor group buy minority share

March 18, 2021

Chicago-based Naf Naf Grill and an investor group have acquired the entire minority ownership in the company previously held by affiliates of Roark Capital.

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Luckin Coffee announces restructuring plan

March 18, 2021

China based Luckin Coffee Inc., a pioneer in self-service coffee machines in addition to being a coffee shop chain, has entered into a restructuring support…

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Dillas Quesadillas launching operating partner program

March 17, 2021

Dillas Quesadillas, a North Texas-based restaurant featuring cooked-to-order quesadillas, has launched an operating partner program to help it enter new…

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Olo tops $450M IPO

March 17, 2021

Olo Inc., a food-ordering software company, has raised $450 million in an initial public offering of its Class A common stock.

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Torchy's testing ghost kitchen in Ohio

by Cherryh Cansler — Publisher, FastCasual.com

March 17, 2021

Torchy's Tacos has chosen Columbus, Ohio, as the home of its first ghost kitchen, opening this spring in partnership with CloudKitchens, a real estate company…

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Taffer's Tavern adds food lockers for contactless carryout

March 16, 2021

Taffer's Tavern, a restaurant founded by Jon Taffer, the star of Paramount Network's "Bar Rescue," is providing contactless carry-out service via food lockers.

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