5 ways to boost the fast casual mobile experience

The most successful fast casual establishments are leveraging mobile technology to forge stronger relationships with their customers.

Saying no to digital: Why haven't all restaurateurs embraced new POS systems?

by Cherryh Cansler — Editor, FastCasual.com

A new study looks at why many restaurants haven't implemented a digital POS system.

10 fresh restaurant marketing ideas for 2016

Today there are marketing techniques that won't break the bank and will help you save time. Use these restaurant marketing ideas to take your business to the…

FCES2015: Going mobile no longer ‘if’ or ‘when’ but ‘now’ for the restaurant industry

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Mobile is the most effective way to serve the millennial segment.

CONNECT: Restaurants finally embracing mobile wallets, ordering?

A recent panel at Networld Media Group's CONNECT Mobile Innovation Summit attempted to clarify today’s mobile payments market, which is becoming an…

CONNECT: Does your mobile experience offer 3 crucial things?

by Cherryh Cansler — Editor, FastCasual.com

Three components are necessary for a successful mobile experience.

Can digital ordering bridge gap between fast casuals, QSRs?

Digital touch points can offer competitive data as well as personalize a customer's order. It's a race to the top for both fast casuals and QSRs latching on to…

Why digital ordering is a 'must have' for your restaurant

by Nicole Troxell — Associate Editor, Networld Media Group

It's a race to the top for both fast casuals and QSRs latching on to the potential digital ordering can offer.

Adding kiosks? Read this first

by Nicole Troxell — Associate Editor, Networld Media Group

POS kiosks can be essential tools in enabling customers to have a more pleasurable dining experience. But are there certain features restaurant owners and…

Rearview 2014: Mobile helps brands reduce friction, stay connected

by Brenda Rick Smith — Editor, Networld Media Group

Mobile technology helped brands reduce friction and connect with customers in 2014.

Digital strategy produces 119% jump in Tijuana Flats' online ordering

by Brenda Rick Smith — Editor, Networld Media Group

A simplified website, local SEO optimization, Pandora ads and special events for bloggers helped lift sales and drive traffic to Tijuana Flats stores.

#CONNECTsummit14: Smartphones are 'remote control for life'

by

Smartphones are the "remote control for life," especially for Millennials.

Summit will help fast casual restaurants 'think mobile first'

CONNECT Mobile Innovation Summit coming up Aug. 18-20 will feature the CEOs of Firehouse Subs and McAlister's Deli.

New beverages, food give Starbucks a lift in Q3

by Brenda Rick Smith — Editor, Networld Media Group

Food sales drove two points of comp growth in the U.S., and the breakfast sandwich platform surged 40 percent.

Schlotzsky's cracks top five in app store restaurant category

by Brenda Rick Smith — Editor, Networld Media Group

Loyalty app is the centerpiece of Schlotzsky's effort to connect with Millennials.

Why restaurants can't ignore technology

An online or in-app ordering platform will boost throughput, as will a mobile payment app.

Panera CEO: We've got to reduce friction with customers

by Alicia Kelso — Editor, QSRWeb.com

The company will add more catering locations, which is expected to contribute to the bottom line in the coming years.

What Panera 2.0 means for all operators

Panera 2.0 is two new customer experiences in one.

3 reasons why restaurants need mobile, cloud technology

Restaurants must weave mobile and cloud technology into a single command center that can run a global franchise or a local restaurant.

Seamless dining: The gamified restaurant experience

If done correctly, gamification can create a loyal customer base, attract new diners and promote efficiency.