Goodcents Deli Fresh Subs announces franchise remodel

June 16, 2016

Goodcents Deli Fresh Subs is launching its first "Restaurant of the Future," remodeling the 2915 Trailhead Dr. location in Leavenworth, Kansas, according to a…

Munchery same-day delivery launches in D.C.

June 15, 2016

Munchery, based originally out of San Francisco, has expanded into Washington D.C. The service delivers chef-prepared, ready-to-eat meals to customers.

Free webinar: 'Learn How to Turn Social Followers into Brand Advocates'

June 15, 2016

Today, almost every reputable brand is on social media. But in this competitive market, it's about more than simply having a social presence. If you want to be…

Why your loyalty program is failing and how to fix it (Part 3)

By harnessing the power of smart loyalty and letting customers control their own experience, brands can create a superior consumer journey.

Wingstop launches dynamic social ordering platform

June 7, 2016

Wingstop debuted a multi-channel social ordering platform this week, stating it is the first of its kind and offers order-placing via Twitter and Facebook…

mPOS increases faster than expected, opens market to new vendors

June 6, 2016

Restaurateurs still pondering a move to smartphone- and tablet-based POS systems might be interested in the latest Juniper Research study: It predicts that…

Part One: A new restaurant sector pokes its way out of the shell in California

by S.A. Whitehead — Food Editor, Net World Media Group

In this first of a three-part series, we take a closer look at the chain that claims it's inventing a new restaurant sector that combines speed and quality…

Jack in the Box exec to share social media strategies during free webinar

May 31, 2016

Nearly every reputable brand is on social media, and in this competitive market, it's about more than simply having a social presence. If you want to be…

Why restaurant ordering kiosks won't replace employees

by Bradley Cooper — Editor, Connect Media

As QSR giants begin to deploy order-taking kiosks, some people are asking whether the devices will replace employees. With questions like this, it's important…

Grubhub's new platform enhances management options

May 23, 2016

Online and mobile food ordering and delivery provider, Grubhub, launched a new in-restaurant platform called GrubCentral. It's accessible from any device and…

Survey: Consumers leveraging smartphones to make dining decisions, find deals

May 18, 2016

Consumers are continuing to use their digital devices to help make dining decisions, including searching for nearby locations and deals, according to a survey…

Restaurant tech partnership boosts marketing efforts through online ordering

May 17, 2016

Real-time restaurant marketing provider, Paytronix Systems, has joined hands with digital ordering provider, Olo, to provide features to help…

Deputy, Square launch digital business management platform

May 17, 2016

Deputy, a global workforce management solution, has partnered with Square to create a digital business management solution for restaurant owners and retailers.

Consumers rank Panera, Chick-fil-A, Starbucks, DQ as favorite brands

by S.A. Whitehead — Food Editor, Net World Media Group

Results are in from a study created via a mobile insights platform that captures customer impressions of some of the nation's premier QSR brands.

Why your loyalty program is failing and how to fix it (Part 2)

Over the course of the next two blogs, Gillian Jones, loyalty expert, will look at 10 lessons for improving loyalty.

Punchh, Olo partner to drive restaurant sales

May 9, 2016

Punchh has announced a partnership with the digital-ordering provider, Olo, over the weekend. The full integration of the two platforms allows restaurants to…

Jersey Mike's offering all-digital customer experience

May 3, 2016

Jersey Mike's Subs is taking its rewards program digital, inviting customers to create a single online Jersey Mike's account, linking their Shore Point…

For the love of loyalty: How mobile drives customer engagement

Enabling the mobile channel — perhaps through loyalty, ordering, payment or other capabilities — is the next big step for fast casual leaders looking to remain…

Panera CEO: Q1 growth proves digital strategy is working

by Cherryh Cansler — Publisher, FastCasual.com

Sales are up 6.2 percent at Panera Bread's nearly 500 company-owned stores thanks to the rollout of the chain's digital operations, ordering and payment system.

Why your loyalty program is failing and how to fix it (Part 1)

In comparison to other industries, hospitality is limping behind in the loyalty stakes, so how exactly have operators gotten themselves into this state of…