RSR reveals digital gift card winners

August 23, 2016

 Retail Systems Research has published the report, "Digital Gift Cards In 2016: Where Omni-Channel Strategy Meets Customer Expectations." 

Franchise Focus: Togo's exec pulls back the curtain on loyalty strategy

by Matthew Harper — Intern, Networld Media Group

Cultivating brand loyalty is a key component to running any successful restaurant, but implementing it is easier said than done. Despite the difficulties, one…

QikServe partners with Van Hessen on mobile ordering and payment

August 19, 2016

QikServe, a mobile order and payment company, announced it has signed a distribution agreement with Van Hessen, a provider of automation systems for the…

Guests now viewing augmented reality artwork via Moe’s mobile app

August 19, 2016

Moe's Southwest Grill has created an augmented reality (AR) campaign around in-restaurant artwork featuring foodscapes, which it describes as stunning…

Free webinar: How to Create Loyal Guest Behavior

August 16, 2016

Restaurant chains across the country are continuing to build and execute loyalty programs that provide immediate and sustainable results.

Freebirds launches Punchh-powered app

by Cherryh Cansler — Publisher, FastCasual.com

August 16, 2016

The app allows guests to submit a mobile order for pickup, keep track of orders, re-order their favorite entrees, purchase gift cards, pay through stored…

Stellar Loyalty, Splick.it/Onosys unveil collaboration

August 16, 2016

Stellar Loyalty and Splick-it/Onosys have announced a partnership to provide a pre-integrated solution for a next generation restaurant experience. 

5 great ways paid social ads can equal more restaurant reviews

by Alex Membrillo — CEO, Cardinal Web Solutions

It's no secret that online reviews can be very beneficial for a restaurant's reputation and business. But many restaurateurs are not aware that they can use…

Expert advice for restaurateurs if a fake restaurant Facebook page steals your location

by S.A. Whitehead — Food Editor, Net World Media Group

At least 60 Houston restaurants are being misrepresented as fictional restaurants, as we reported yesterday, but nobody is sure why. We posed the question to…

Houston plagued by fake restaurant listings

by S.A. Whitehead — Food Editor, Net World Media Group

Somebody is creating dozens of fake restaurant Facebook listings for real restaurant locations in Houston. The question is, why?

Why universal POS technology makes all the difference in franchising

Traditionally, franchisors received self-reported metrics from franchisees, making inventory management and sales analysis an unnecessarily lengthy process. To…

NRA: Restaurateurs want technology without headaches

August 3, 2016

Only 12 percent of restaurant operators consider  themselves to be cutting-edge in implementing technology, according to a recent study conducted by the…

The true effects of food photos: part 1

by Matthew Harper — Intern, Networld Media Group

Back in the 1800s when photography was first invented, it would have been hard to imagine people using the technology to document lunch. As restaurants are…

Instagram: One marketer's take on why it may be a restaurant's best friend

July 29, 2016

There's a lot of buzz lately in the food service community about Instagram and its value as a visual marketing tool. That's part of the reason a Toronto-based…

Dickey's BBQ to open San Antonio unit

July 28, 2016

Dickey's Barbecue Pit will opened a new location in the Alamo Ranch community of San Antonio and celebrate with a month of promotional giveaways, according to…

Smoke's Poutinerie bringing gravy-smothered fries to a state near you

by Matthew Harper — Intern, Networld Media Group

The cold country up north that brought you Justin Bieber and maple syrup is growing its newest sensation in the U.S.: Smoke's Brands.

Managers waste food no more: HotSchedules and BiRite announce partnership

July 26, 2016

HotSchedules and BiRite Foodservice Distributors have announced a partnership intended to help restaurant and hospitality managers accurately order and monitor…

The Instagram advantage: Seven rules for putting this super-visual tool to work for you

by Seshu Madabushi — Founder & CEO, mKonnekt

Pictures and words and great hashtags — that's the world of Instagram. It's a world restaurateurs must know to engage today's customers. Here are some…

Chick-fil-A app campaign analytics show just how big a win it was

by S.A. Whitehead — Food Editor, Net World Media Group

You can drive consumers to your app, but you can't necessarily make them download it. This has been the perpetual problem for restaurants that want their…

Why your app isn't appealing to your customer base

Not all apps are created equal, and consumers don't have the patience to wait while you to get it right.