Uncle Tetsu's Japanese Cheesecake opens first California location

August 29, 2016

Uncle Tetsu Japanese Cheesecake is opening its first California location Sept. 9 in Arcadia, under the direction of the Panda Restaurant Group, according to a…

Togo's Tribe loyalty program gets social makeover

August 29, 2016

Togo's Eateries, a West coast sandwich franchise with 300 locations, has upgraded its loyalty program with social media engagement. Chirpify, a social media…

Pizza Pie bakes up ROI with loyalty kiosks

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Kiosks in the restaurant sphere are a big hit due to their ability to draw in customers. One pizza franchise saw firsthand how effective a kiosk campaign can…

Schlotzsky's is getting old and celebrating in a big way

August 25, 2016

Schlotzsky's turns 45 on Oct. 4 and is celebrating by giving guests an opportunity to win money, gift cards, T-shirts and discounts on food.  

Technomic report says customers blame restaurants for third-party delivery service failures

August 23, 2016

Technomic Inc. found that 76 percent of consumers polled hold restaurants responsible for all errors on online portals and delivery services. In fact, the…

RSR reveals digital gift card winners

August 23, 2016

 Retail Systems Research has published the report, "Digital Gift Cards In 2016: Where Omni-Channel Strategy Meets Customer Expectations." 

Franchise Focus: Togo's exec pulls back the curtain on loyalty strategy

by Matthew Harper — Intern, Networld Media Group

Cultivating brand loyalty is a key component to running any successful restaurant, but implementing it is easier said than done. Despite the difficulties, one…

QikServe partners with Van Hessen on mobile ordering and payment

August 19, 2016

QikServe, a mobile order and payment company, announced it has signed a distribution agreement with Van Hessen, a provider of automation systems for the…

Guests now viewing augmented reality artwork via Moe’s mobile app

August 19, 2016

Moe's Southwest Grill has created an augmented reality (AR) campaign around in-restaurant artwork featuring foodscapes, which it describes as stunning…

Free webinar: How to Create Loyal Guest Behavior

August 16, 2016

Restaurant chains across the country are continuing to build and execute loyalty programs that provide immediate and sustainable results.

Freebirds launches Punchh-powered app

by Cherryh Cansler — Editor, FastCasual.com

August 16, 2016

The app allows guests to submit a mobile order for pickup, keep track of orders, re-order their favorite entrees, purchase gift cards, pay through stored…

Stellar Loyalty, Splick.it/Onosys unveil collaboration

August 16, 2016

Stellar Loyalty and Splick-it/Onosys have announced a partnership to provide a pre-integrated solution for a next generation restaurant experience. 

5 great ways paid social ads can equal more restaurant reviews

by Alex Membrillo — CEO, Cardinal Web Solutions

It's no secret that online reviews can be very beneficial for a restaurant's reputation and business. But many restaurateurs are not aware that they can use…

Expert advice for restaurateurs if a fake restaurant Facebook page steals your location

by S.A. Whitehead — Food Editor, Net World Media Group

At least 60 Houston restaurants are being misrepresented as fictional restaurants, as we reported yesterday, but nobody is sure why. We posed the question to…

Houston plagued by fake restaurant listings

by S.A. Whitehead — Food Editor, Net World Media Group

Somebody is creating dozens of fake restaurant Facebook listings for real restaurant locations in Houston. The question is, why?

Why universal POS technology makes all the difference in franchising

Traditionally, franchisors received self-reported metrics from franchisees, making inventory management and sales analysis an unnecessarily lengthy process. To…

NRA: Restaurateurs want technology without headaches

August 3, 2016

Only 12 percent of restaurant operators consider  themselves to be cutting-edge in implementing technology, according to a recent study conducted by the…

The true effects of food photos: part 1

by Matthew Harper — Intern, Networld Media Group

Back in the 1800s when photography was first invented, it would have been hard to imagine people using the technology to document lunch. As restaurants are…

Instagram: One marketer's take on why it may be a restaurant's best friend

July 29, 2016

There's a lot of buzz lately in the food service community about Instagram and its value as a visual marketing tool. That's part of the reason a Toronto-based…

Dickey's BBQ to open San Antonio unit

July 28, 2016

Dickey's Barbecue Pit will opened a new location in the Alamo Ranch community of San Antonio and celebrate with a month of promotional giveaways, according to…