Did Uber Eats' Super Bowl ad miss the mark?

by Vanessa Montalbano

When Willy Solis, an Uber Eats driver from Denton, Texas, saw the company's $5.5 million commercial on Super Bowl night, he thought it was "kind of disgusting."

How Famous Dave's fueled growth during pandemic

Famous Dave's Chief Operating Officer Al Hank discusses why the nearly 130-unit chain has been focusing on off-premise service since 2017 and how that strategy…

Online Grocery Soars as Customer Satisfaction Falls

The growth of online food ordering is nothing short of staggering. In March 2020, consumers shifted the ways they shopped overnight - and there has been no…

Black and Mobile: A delivery service for Black-owned restaurants

by Pat Shea — Editor, NetworldMedia

David Cabello launched Black and Mobile, an exclusive delivery service for Black-owned restaurants. Through his efforts, he highlights the underrepresented in…

Making third-party delivery work for your brand

by Cherryh Cansler — Editor, FastCasual.com

February 25, 2021

Although delivery has been available at Alfredo's Pizza since it opened over 20 years ago in West Babylon, New York, owner Rob Tarsio needed to streamline…

Philly airport piloting robotic food delivery

February 25, 2021

The contactless food ordering program at Philadelphia International Airport is piloting a robotic strategy with a gita (a robot featuring visual sensors) that…

A New Way to Work With Third-Party Partners

Many restaurants have chosen to use strictly in-store drivers, while others have chosen to rely on third-party providers. 2021 is ripe for a hybrid trend to…

Dog Haus opening virtual restaurant in Central Austin

February 17, 2021

Dog Haus Gourmet has opened a virtual restaurant in Austin, Texas, according to a press release.

CardFree delivery, ordering service helps restaurants keep more revenue

February 15, 2021

San Francisco-based CardFree, a mobile commerce solutions provider, is offering mobile ordering, delivery, contactless order and pay at the table services that…

DoorDash acquires salad-making robot

February 9, 2021

Chowbotics, the creator of the Fresh Food Robot, is now part of the DoorDash team, according to blogs posted on both companies' websites.

NYC restaurateur to reveal 'A New Way to Work With Third-Party Partners'

February 5, 2021

Delivery has become an essential service for both restaurants and customers, but the traditional third-party relationship may not work for all restaurant…

Ordrslip, DoorDash offering restaurants on-demand delivery

February 4, 2021

Ordrslip, a SaaS provider that allows restaurants to operate custom mobile apps, is partnering with DoorDash Drive, DoorDash's white label fulfillment…

American Express, Resy want Americans to Order In, Help Out

February 1, 2021

American Express and Resy have launched a Order In, Help Out campaign to rally consumers, and the restaurant industry, to support U.S independent restaurants…

Muscle Maker expands on its brands

January 29, 2021

Muscle Maker Inc. — the parent company of Muscle Maker Grill, Healthy Joe's and MMG Burger Bar — has added Burger Joe's to its non-traditional portfolio. The…

Chipotle testing carside pickup in California

January 28, 2021

Chipotle fans in California are the test bed for a carside pickup pilot test happening at 29 restaurants.

Former Bareburger CMO launches NotGrubhub

by Cherryh Cansler — Editor, FastCasual.com

January 27, 2021

Former NYC restaurant operators have launched a website to drive guests to restaurants only offering first-party ordering.

Digital ordering, drive-thru and carry-out help drive growth for restaurant industry

January 27, 2021

Throughout 2020, U.S. restaurants demonstrated resiliency against a variety of issues and rose from a 35% traffic decline in April to a 11% visit decrease in…

Virtual restaurant start-up lands $7M in funding

January 27, 2021

Mealco, a NYC-based start-up allowing chefs and restaurants to create virtual restaurant concepts, has landed $7 million in seed funding to upgrade its…

2020's most-downloaded foodservice apps revealed

January 11, 2021

UberEats, McDonald's and DoorDash were the the top 3 most-downloaded apps in the food and beverage category in 2020, according to Apptopia, a firm that tracks…

Six technology trends to help restaurants rebound in 2021

As this era of unpredictability ensues, the ways in which restaurants work to overcome the pandemic continues to evolve, too. Here are six technology trends…