Fast casual leaders: Off-premise dining more important than ever

by Mandy Wolf Detwiler — Editor, Networld Media Group

Three restaurant executives discussed the rise of off-premise dining during the COVID-19 pandemic at the recent Fast Casual Executive Summit in Charlotte…

Delivery wars heat up as services turn to OOH advertising

by Kevin Damask — Editor, Digital Signage Today

The delivery service wars — battles between DoorDash, UberEats and Grubhub — have been raging for several years as each brand jockeys for position as the…

Does your delivery experience offer these 3 things?

by Jacqueline Mueller — SVP, smg

To drive profitable growth, restaurants need to simplify and optimize both the customer and employee experience, from menu design to how tickets are…

How top brands are tackling kitchen design, third-party delivery challenges

by Mandy Wolf Detwiler — Editor, Networld Media Group

Two panel discussions at the recent Restaurant Franchising and Innovation Summit focused on modern kitchen design and third-party delivery services. Experts…

Dublin-based software delivery company lands $8M investment

September 16, 2021

Vromo, a Dublin-based restaurant delivery SaaS business serving Europe and the U.S., has landed $8 million in growth capital, as well as a new shareholder, No…

DoorDash sues NYC over data-sharing ordinance

September 15, 2021

DoorDash is suing New York City over the implementation of a law that would require the third-party delivery service to share customer data with restaurants…

DoorDash, Uber, GrubHub sue NYC over fee caps

September 10, 2021

Third-party delivery services DoorDash, Uber and GrubHub are suing New York City over fee caps, according to a Fox Business report.

Chicago sues Grubhub, DoorDash for ‘deceptive, unfair’ business practices

August 27, 2021

The city of Chicago has filed landmark lawsuits against third-party delivery services for "deceptive and unfair" business practices, as outlined in a city…

9 tips for running a restaurant delivery operation

by Richard Traylor — Writer, WebstaurantStore

As food delivery becomes more popular with dining patrons, delivery is a high-demand service. Following are nine best practices for launching and running a…

DoorDash posts hefty loss on Q2 2021 revenue gain

August 17, 2021

DoorDash Inc., the food delivery service, reported a hefty loss on higher revenue for the second quarter ending June 30, 2021, according to a press release.

Sodexo, Kiwibot team to provide robot food delivery to U.S. colleges

August 13, 2021

Sodexo has partnered with Kiwibot, a robotic last-mile delivery company, to deliver meals at three campuses this month: New Mexico State University, Loyola…

Lunchbox gobbles up Spread

August 4, 2021

Online ordering engine Lunchbox has acquired online marketplace Spread which offers delivery and take-out services.

City Barbeque hires Hathway to streamline digital ordering

July 23, 2021

City Barbeque has hired digital ordering producer Hathway to design and build native apps, a custom web ordering site and an integrated marketing site to…

Fantasma Kitchens opening 3 fast casual brands

July 20, 2021

Fantasma Kitchens, a ghost kitchen concept created by chef and restaurateur, Lanny Lancarte, will open in September on the north side of Fort Worth, Texas.

How to Keep Your Customers Safe in a Post-Pandemic World

As more Americans get vaccinated and dine-in restrictions lessen, restaurants are preparing for traffic increases.

Presented by FastCasual.com

Online Ordering Checklist Used by Leading Restaurant Brands

There's no disputing that online ordering is a must for maximum profitability and customer experience excellence. Check out the checklist used by leading QSR…

Yumpingo Advances California Pizza Kitchen’s Delivery Insights Through Company-Wide Launch of Olo Integration

The Yumpingo and Olo integration will drive order and delivery performance across all sites for the brand's off-prem operations.

Dickey's doubles down on ghost kitchen deployment

June 18, 2021

Dickey's Barbecue Pit has partnered with the Miami-based virtual kitchen provider, Combo Kitchen, to open at least 100 ghost kitchens over the next year. Each…

Kitchen United opens Asian concept in US locations

June 7, 2021

Ghost kitchen company Kitchen United has made a deal with the international multi-platform Asian food business, Camile Food Group, to launch a nutrition-led…

Customers still leaning on third-party delivery

June 1, 2021

Although dining in is back in full swing, customers are still relying heavily on contactless delivery, according to an analysis from App Annie, a mobile data…