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Customer Service / Experience Resources

Contactless Payments Across Multiple Verifone Devices

With COVID-19 promising to remain an issue for the foreseeable future, contactless payments will continue to increase in popularity.

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Optimize Technology to Deliver Better Customer Loyalty & Engagement

When it comes to driving loyalty and increasing profitability through customer relationships, here are four technology-driven tactics imperative to a…

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4 ways loyalty programs can drive digital engagement

These days, if retailers aren’t leveraging loyalty programs to connect with their hard-won customers, they’re missing out on opportunities to boost much-needed…

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Making Your Restaurant Safe Again - Give Guests Confidence to Return

We looked at a recent study of top things people say are important as they look at dining again, and how you can provide those things to bring your customers…

Presented by SynergySuite

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[ON-DEMAND WEBINAR]: How Mid-Market Restaurateurs are Hyper-Focused on Digital Channels for Future Growth

With many fast-casual restaurant concepts having successfully pivoted to off-premise, the desire to re-open the doors to diners may come with hesitation.

Presented by FastCasual.com

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Digital Advertising Trends: Taking your Brand’s Message to the Streets

A new, innovative and patented digital Out-Of-Home (DOOH) media promises to reshape the way brands deliver marketing messages within the urban landscape.

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[ON-DEMAND WEBINAR]: How to Improve Your Customer Experience by Shifting Focus

Improve customer experience by changing your perspective. In this webinar, we’ll be speaking with pizzeria operators Todd Vierra of Spinato’s Pizza, Reed…

Presented by SpeedLine Solutions

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[ON-DEMAND WEBINAR]: Digital Solutions during COVID-19 for QSR & Fast Casual Dining industries

Watch Adobe's QSR Industry and Customer Experience Innovation team for a walk through of the current state of digital maturity for QSR & Fast Casual brands.

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Eating up profits: The high cost of restaurant POS downtime, and the surprising difference SD-Branch can make

One tenth of 1 percent. It might not seem like much, but it adds up. And when that one tenth of one percent is POS downtime, it adds up to a lot: A lot of…

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Benefits of Kitchen Displays Systems

The kitchen represents the heart of a restaurant. Of course, the front counter and dining areas play pivotal roles in the operation as well, feeding into the…

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How self-service ordering kiosks are transforming QSRs

While the QSR experience is typically quite simple, the introduction of more advanced technology -- namely self-service food ordering kiosks -- over the course…

Presented by KioskMarketplace.com

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Technology & CX in Restaurants

As restaurant operators face challenges on a variety of fronts, many are turning to technological tools to enhance how they serve their guests.

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Four ways outdoor kiosks improve drive-thru sales

As fast food restaurants consider adding units, here are four ways outdoor kiosks can impact drive-thrus.

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4 steps to a successful restaurant delivery strategy

With so many delivery options and so much competition, how can your restaurant create a successful delivery strategy that differentiates you from your…

Presented by FastCasual.com

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Digital Signage & the Internet of Things

Digital displays are no longer the passive carriers of content. IoT devices are allowing displays to make content decisions in real time, while providing…

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Outstanding CX: An opportunity…and a challenge

Business executives in a 2019 study named “customer experience” as the single greatest opportunity for their organization. Learn how to make your customer…

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[WEBINAR]: 30 Days to More Profitable Delivery

Date: Oct 8, 2019 | Time: 2PM | Duration: 1 hour | Learn strategies for decreasing your delivery costs, while increasing sales - Register Now!

Presented by SpeedLine Solutions

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Why Self-Order Kiosks aren’t Job-Killers

Instead of being a way to reduce the need for hourly workers, self-order kiosks can drive a need for more workers thanks to increased sales.

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Clicking with Customers: Exceeding Expectations Through Better Digital Experiences

It’s not enough for a restaurant to add technology solutions such as online ordering and self-service kiosks. Those solutions must work together to create a…

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Expanding the Brick-and-Mortar Footprint with Kiosks and Automated Retail

Interactive kiosks and automated vending solutions are driving the future of retail, and connectivity is the fuel making it happen.

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