Buffalo Wild Wings now offers DIRECTV's full sports lineup

May 30, 2013

Buffalo Wild Wings Inc. just increased its sports viewing options with an expanded partnership with DIRECTV. The new lineup will increase the telecasts of…

Seamless and GrubHub partnership aims to scale growing online, mobile presence

May 20, 2013

Seamless North America LLC and GrubHub Inc. announced the signing of a definitive agreement to merge their services for ordering takeout. The merger aims to…

Tabbedout now offering Google Wallet as payment option

May 20, 2013

Tabbedout and Google have teamed up to offer Google Wallet as a payment source in the Tabbedout app for Android. Now, at thousands of Tabbedout locations…

2013 Fast Casual Top 100 Movers & Shakers

FastCasual.com's eighth annual review of the restaurant segment's Top 100 movers and shakers takes a look at the brands, people, technology, menu trends and…

Report: Consumers want clean restaurants with menu variety

May 9, 2013

According to a new report from Mintel; cleanliness (96 percent), menu selection and variety (94 percent) and comfortable seating (91 percent) are the most…

Three Key Considerations When Deploying WiFi In Restaurants

With proper planning, you can securely offer your customers the convenience of a BYOD network.

MEDIAPRO deploying animated digital menu boards in restaurants

May 8, 2013

Covina Burger, a California-based QSR restaurant company, has ditched its plastic backlit menu boards in favor of dynamic digital signage menu boards from…

Millennial marketing guru gives sneak peek of Fast Casual Executive Summit keynote

Creating brand fans out of Millennials -- consumers ages 18 to 34 -- is key for every restaurant's success. Jeff Fromm, millennial expert and 2013 Fast Casual…

Red Book Connect names CEO

May 2, 2013

Red Book Connect, a global service-driven technology solutions company serving the restaurant industry, has appointed Larry A. Abramson as its chief executive…

What's new, and what's not, about giving great customer service

Customers have changed in ways that will profoundly impact how you deal with them.

New mobile survey solution to help restaurants 'quickly address customer complaints'

April 30, 2013

Maritz Research has launched a customer survey system designed for the food service industry. The solution, Capella Restaurant, is the newest addition to the…

Study: Consumers want e-commerce, loyalty options from restaurants

April 30, 2013

A new survey from EMN8 shows that consumers want the option of ordering food online from their favorite QSRs.

Square CEO: Register's new features speed up service

by Alicia Kelso — Editor, QSRWeb.com

Legendary basketball coach John Wooden used to ingrain the fundamentals in his players' heads. He'd teach grown men how to tie their shoes before they'd even…

Supermarket chain taps Ping HD digital signage to improve shopping experience

April 24, 2013

When the Philadelphia-based supermarket chain The Fresh Grocer opened its first New Jersey store, near the campus of Rutgers University, it wanted to upgrade…

Survey: Two-thirds of Americans would refuse to patronize restaurants with dirty restrooms

April 23, 2013

Foodservice professionals have a lot to think about when trying to deliver a quality dining experience, but restrooms need to be a major consideration…

Bruegger's Bagels marks 30th anniversary with giveaway

April 23, 2013

Bruegger's Bagels is celebrating its 30th anniversary with Three Free Bagel Day as a way to thank its loyal guests and as a fundraiser for Children's Miracle…

Snapfinger app adds more mobile options for restaurants

April 23, 2013

The mobile commerce platform Snapfinger announced the launch of its on-premise, self-checkout and mobile payment application that the company said enables…

Penn Station thanking customers with free fries

April 23, 2013

As a special thank you to its loyal customers, Penn Station East Coast Subs is offering a free small order of its fresh-cut fries to anyone who dines in…

5 ways to turn customer complaints into incremental sales

Complaints can represent an opportunity for QSRs and fast casuals to bake social media deeper into the fabric of their organization and become more nimble.

Robeks deploys personalized, geo-targeted advertising platform

April 16, 2013

Robeks Premium Fruit Smoothies' 108 franchisees began using Silvercrest Advertising's Localized Media Automation Platform (LMAP) this week, with an objective…