Customer Service / Experience News & Media
Billy Sims BBQ smokes in Kansas
July 5, 2016
Billy Sims BBQ opened another Kansas-based restaurant in Newton on June 30., according to a press release. The 2,400-square-foot barbecue franchise is located…
read nowAhiPoki Bowl opens new Los Angeles location
July 5, 2016
AhiPoki Bowl has opened a new location on Figueroa Street in Los Angeles near the University of Southern California, the Los Angeles Coliseum, Shrine…
read nowCapriotti's releases LTO after hiatus
July 5, 2016
It has been three long years since Capriotti's Sandwich Shop last gave in to the pressure. But now the wait is over. The fast casual sandwich concept announced…
read nowVerts Mediterranean names new operations director in Texas
July 5, 2016
Valentino Lanoce is taking over operations in the Lone Star state for Verts Mediterranean Grill, according to a company press release. In his new position as…
read nowChronic Tacos pulls out all the stops to celebrate Palmdale opening
July 5, 2016
Chronic Tacos is kicking off its newest store opening July 16 in Palmdale, California with an amateur taco-eating contest and other day-long incentives created…
read nowRusso's heats up the Middle East
July 5, 2016
Chef Anthony Russo, founder and CEO of the two chef-driven concepts, Russo’s New York Pizzeria and Russo’s Coal-Fired Italian Kitchen, announced the brands…
read now1000 Degrees Neopolitan Pizza brings the heat with 3 new options
July 1, 2016
1000 Degree Neopolitan Pizza is doing nothing to combat the summer heat. In fact, it's adding to it.
read nowGeorgetown Johnny Rockets boasts a new look
July 1, 2016
Johnny Rockets in Georgetown has undergone an image makeover, according to a company press release, and is the latest franchise location to boast a new style…
read nowDickey's Barbecue Pit fires up new summer tacos
July 1, 2016
Starting July 1, Dickey’s Barbecue Pit is offering its newest limited time offer with the expansion of its butcher taco offerings, according to a press release.
read nowBoloco benefits charity, celebrates 'Big Papi' with customized burrito
June 30, 2016
Massachusetts-based Boloco is celebrating one of Boston's greatest baseball heroes, David Ortiz (nicknamed Big Papi). Ortiz recently announced his retirement…
read nowCereal cafe bowls over Big Apple
June 30, 2016
New York City is adding some cereal to its diet. According to a company press release, Kellogg's NYC will open on Monday, July 4, and will become Kellogg's…
read nowb.good partners with local farmers for a good cause
June 30, 2016
b.good is developing its own urban farm and states it is the first fast casual restaurant to undertake such an initiative.
read nowPieology announces 4th Fresno location
June 29, 2016
Pieology Pizzeria recently announced the opening of its newest Central California location in Fresno. According to a company press release, Pieology Fresno is…
read nowThe Pie Hole expands into Orange County with 1st franchisee
June 29, 2016
The Pie Hole, which originated in Downtown Los Angeles, opened its first Orange County location last month in the historic Old Towne Orange district.
read nowPieology Pizzeria opens 1st restaurant in Georgia
June 29, 2016
Pieology Pizzeria announced that it has opened its first Georgia location in Alpharetta, according to a recent press release.
read nowNoodles & Company reports data security breach
June 29, 2016
Noodles & Company reported Tuesday that a data security incident may have compromised customers' credit and debit card information in locations in about 2…
read now
Video: Retailers dive into technology at Interactive Customer Experience Summit
by Cherryh Cansler — Publisher, FastCasual.com
The Interactive Customer Experience (ICX) Summit featured almost three days of education, networking and tours.
watch nowWhataburger caves to customers’ burger demands
June 28, 2016
Whataburger's Sweet & Spicy Bacon Burger, which was introduced last summer, has returned to the menu for a limited time. Fans took to social media to urge…
read nowCulinar introduces online ordering service
June 28, 2016
Culinar has launched its online ordering service that allows businesses to reach current customers and market to new users by creating a no-hassle digital…
read nowGoodData report highlights big data role for restaurants
June 27, 2016
Big data can help restaurant owners analyze customer location-based information which can lead to improved customer service and improve overall business.
read nowSubscribe
Get the latest news and resources from Fast Casual.
Recent Posts
