Pizza survey shows what customers want from their favorite pizzerias

by Mandy Wolf Detwiler — Editor, Connect Media

In a survey of 403 people, 100% said they had ordered pizza, either for delivery by pick up. No longer are customers using the telephone to place their orders.

Customer Story: Stanley Burgers

Mandoe helped Stanley Burgers, a premium burger joint in Melbourne, to transition from printed menu boards to digital ones in their new location. The digital…

Chatmeter reimagines Surveys to better integrate structured and unstructured Data

Chatmeter, a leader in brand intelligence and reputation management, announced the launch of Surveys, its advanced survey creator, further solidifying its…

What Are Connected Workstations & Why Are They Beneficial?

Discover the benefits of connected workstations for businesses. Learn how they can increase productivity, streamline workflows, save costs, and enhance…

Diners craving value as restaurant industry rebounds

June 22, 2023

As restaurant dining returns to pre-pandemic levels, diners are craving value, willing to pay for convenience and want quality when ordering takeout.

Over half of Americans have negative view of tipping

June 22, 2023

A good number of Americans, 66%, have a negative view of tipping, and nearly one in three think the tipping culture is out of control.

4 Common Delivery Points of Friction and How to Fix Them

The pizza delivery landscape has changed dramatically in recent years, and operators face a host of new challenges.

SpotOn debuts wait time feature to jump-start order process

June 13, 2023

SpotOn, a software and payments provider, is debuting a "Seat & Send" feature that jump-starts the ordering process for customers who are waiting to be…

The Best POS System For Small Businesses On A Budget

Discover why Star's trusted hardware combo stands out as part of the best POS system for small businesses seeking value and performance.

3 Steps to Level Up Your 2023 People Strategy

Join HourWork, the proven HR platform trusted by 10,000-plus quick service restaurants across the US, for their 2023 People Planning Webinar.

2023 Fast Casual Top 100 Movers & Shakers

A few things every brand on this list, chicken-focused or not, have in common, is a dedication to innovation, nimbleness and creativity. Those three attributes…

Presented by FastCasual.com

Dining 2023 Update: A Location Intelligence Perspective

During this free webinar, we leveraged the latest location intelligence to help understand the trends driving the full-service and wider dining sectors, from…

Chatmeter Brings Advanced, Generative AI Features to its Brand Intelligence and Reputation Management Platform

Leader in brand intelligence for multi-location brands adds AI review response and social media post-generating capabilities to empower businesses to connect…

WOWorks, Shipley Do-Nuts, Noodles & Company execs say loyalty programs a must-have

by Mandy Wolf Detwiler — Editor, Connect Media

Panelists Blake Johnson, VP of marketing for Craveworthy Brands, Donna Josephson, CMO of Shiply Do-Nuts, Mark Kreiner, VP of marketing for WOWorks and Stacy…

Are You Compromising Your Star Printer’s ROI With Cheap Paper? Choose Blue Core

Learn the advantages of Star's Blue Core paper rolls for your Star printer, plus the benefits of each type: receipt, label, and linerless.

How A Growing Chicken Concept is Driving Results Through a World-Class Customer Experience

Networld Media Group joins Revel Chief Strategy Officer Chris Lybeer and PDQ Chief Operating Officer Eric Knott as they explore using technology as an…

Chatmeter Updates Its AI-Powered Sentiment Analysis Tool, Pulse, to Deliver Faster and More Customized Access

The new features will allow multi-location brands to analyze data about the customer experience (CX) in more strategic and customized ways.

ICX Summit celebrates 7th year with September event

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The Interactive Customer Experience Summit, which is celebrating its seventh year, is a dual event in 2023 featuring the Bank Customer Experience Summit.

How customer service, tech help restaurants win

April 11, 2023

Customer service is at the heart of every brand. Consumers expect it, and restaurants strive to create the best experience possible for their customers.

Sandwiching Success: Unveiling The Power Of POS Tech In Our Latest Deli EBook

In our latest eBook, “3 Ways POS Tech and Hardware Improve Deli Operations and Customer Experiences,” we delve into the transformative power of modern…