Survey: Quality care

by Valerie Killifer — senior editor, NetWorld Alliance

Restaurants rely on customer service to increase profits and consumer satisfaction.

Au Bon Pain puts focus on health, nutrition

July 29, 2007

BOSTON — Au Bon Pain has announced the 100-percent elimination of trans fats from its menu items, and the launch of a new Web site that provides in-depth…

LRS launches Key Call table locator system

July 25, 2007

DALLAS — Long Range Systems has announced the launch of its Key Call electronic table-locator system, designed especially for fast casual concepts where…

Firehouse Subs raises $100,000 for fallen firefighters

July 11, 2007

  CHARLESTON, S.C. — Three local Firehouse Subs locations raised more than $50,000 in donations from individuals in the Charleston, S.C., the company…

Daphne's Greek Cafe unveils new look

July 10, 2007

SAN DIEGO, Calif. — Daphne's Greek Cafe July 10 unveiled its new design concept at the opening of its Tustin, Calif., location.   The new restaurant is the…

Manager study shows low leadership, commitment to quality concerns

July 10, 2007

DALLAS — Results from a new study of the characteristics of candidates for manager positions in the quick-service and fast-casual restaurant segments were…

Taco Del Mar signs deal with satellite radio

June 27, 2007

CLEARWATER, Fla. — Taco Del Mar has selected Applied Media Technologies Corporation to provide in-store music and commercial sound equipment for its…

uWink to expand in Canada

June 24, 2007

LOS ANGELES — uWink Inc., developer of digital media entertainment software and an interactive restaurant concept, has announced plans for the creation of…

Nextep deploys self-order kiosks

June 18, 2007

TROY, Mich. — Nextep Systems, provider of automated-ordering solutions to the restaurant, concession and casino industries, announced the completion of several…

Drawing them to dinner

Business during the dinner daypart is perking up with dinner-specific entrees.

Doggy treats

by Julie Sturgeon — independent journalist, CEOEditor, Inc.

June 6, 2007

Man's best friend can be a boon to fast casual restaurants seeking an edge.

Gift card sales get e-mail boost

by Valerie Killifer — senior editor, NetWorld Alliance

April 25, 2007

Restaurants increase sales and profits through targeted e-mail marketing gift card programs.

Macy's to intro quick-serve, cafe concepts at Florida malls

April 17, 2007

South Florida Sun-Sentinel: Macy's department stores is introducing its own brand of quick-serve eateries and restaurants to Florida stores as a part of a…

Coffee roasters look to train baristas

April 15, 2007

The Courier-Journal: The number of coffee houses in the United States has nearly doubled in the past six years. According to the Specialty Coffee Association…

Marketing to small fries isn't child's play

by Julie Sturgeon — independent journalist, CEOEditor, Inc.

Fast casuals don't need to compromise to market to children.  

Mimi's Café launches kids menu

February 26, 2007

TUSTIN, Calif. — Mimi's Café has introduced an all-inclusive kid's menu to provide more meal options for children and parents.    According to a news…

Cookie monsters added to Freebirds lineup

February 1, 2007

COLLEGE STATION, TEXAS — Freebirds World Burrito, the Texas-based fast casual known for its Monster burritos, announced Feb. 3 the introduction of the Moby…

Building an e-mail list

by Valerie Killifer — senior editor, NetWorld Alliance

January 25, 2007

When it comes to a customer-based e-mail list, McAlister's Deli has learned bigger is better.

Building brand loyalty

Fast casuals are looking to loyalty programs to boost revenue and increase repeat traffic.

Hamburgers: Not just for drive-thrus anymore

The fast-casual burger concept hasn't exactly taken off like the bakery café segment, but the American tradition may be set to grow.